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Immediate Need!Project Manager with Genesys call center experience(Remote) at Center, Colorado, USA
Email: [email protected]
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From:

Vamshi,

Analyticssol

[email protected]

Reply to:   [email protected]

Hi,

 Hope you are doing great!!

 please send me an updated copy of your resume and below details.

 Position:Project Manager with Genesys call center experience

 Location:NY(Remote)

 Duration:Long term

Job Description:

Seeking an IT project manager with Genesys Call Center experience to focus on the deployment of network switches to support the legacy Avaya Call Center migration to the new Genesys platform in the Cloud. Candidate should have strong experience with either Genesys of VoIP technology implementations. The Project Manager will be responsible for leading the installation of new Cisco switches and other associated network equipment at the Brokerage Data Centers throughout North America. The candidate will be responsible for working with network engineers and operations teams to understand technical requirements and scope. Candidate will lead the implementation, installation of hardware. Also, lead the weekend cutover events and coordinate test and turn up of infrastructure. This is not a PMO role. This is a technical delivery role. The candidate will be leading the project, not reporting on the project. The candidate will work Friday evenings after business hours and some Saturday mornings.

Requirements:

10-12 years of technology project management experience

Experience with Call Center / Gene sys Call Center rollouts

Experience with Cisco hardware and understands how to partner with vendors for installation

Experience with project lifecycle of network integrations, infrastructure build, data center builds

Plan, coordinate, implement, and track deliverables related to the request

Manage delivery across internal teams and third-party contractors/ consultants

Gather technology requirements and partner with engineering and operations for high level design

Coordinate deployment resources including Smart Hands

Manage Hardware deliveries, with vendors, including staging

Create and Manage the Technology Change Management tickets

Develop, track and coordinate circuit installations and scheduled

Provide weekly status reports both internally and externally, as required

Schedule UAT testers and BAU signoffs

Strong Excel, Sharepoint, MS project, ServiceNow Skills

Must have knowledge of Cisco and Arista hardware

Must have experience within financial services / consulting

Circuit implementation / testing / turn-up

*  Good communication and interpersonal skills.

If you are interested in this job position mentioned please respond with your resume in MS word format with these details.

Full Name:

Current Location:

Contact No (Cell Number):

Email ID:

Skype id:

Linkedin id:

Visa Status:

Availability:

Currently on Project (Y/N):

Open to relocate:

Last 4 digits of SSN:

Passport No:

Total Exp:

US Exp:

Rate:

Last 2 References:

Reference Name:

Reference Email id:

Designation:

Contact No:

Reference Name:

Reference Email id:

Designation:

Contact No:

--

Thanks,

Vamshi Chary

Sr IT Recruiter

Email id:[email protected]

www.analyticssol.com

Keywords: information technology microsoft Idaho New York
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=542350&uid=
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02:19 AM 18-Aug-23


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