| Requirement :: IT Operations Analyst :: New York, New York :: c2c or w2 at York, New York, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=579601&uid= From: Navya gupta, Stellentit [email protected] Reply to: [email protected] Hello, I hope you are doing well! Kindly acknowledge me, are you Comfortable with this Position then please share me your updated resume . Job Title:- IT Operations Analyst Location:- New York, New York C2c Work permits accepted: - US - card Interview: Phone or video call; then in-person Job Description:- Job industry: IT, Computers and High Tech Job category: IT, Computer & Mathematical Requirements: Years of work experience: 2 year(s) Responsibilities: Veteran Firm Seeking IT Operations Analyst for an Onsite Assignment. My name is Stephen Hrutka and I lead a Veteran-owned consulting firm in Washington, DC focused on strategic sourcing, supply chain, and IT Staffing. We are looking to fill an IT Operations Analyst role for a national security and technology company specializing in space, intelligence, cyber, defense, homeland security, security, and health. The ideal candidate is a NY resident with 2-5 years of experience in IT operations, server management, and data retrieval. Bonus points for any previous incident management experience. Responsibilities include, but are not limited to: Manage and maintain server infrastructure, including monitoring, troubleshooting, and ensuring high availability and performance. Perform data retrieval tasks to gather relevant information and insights to support business operations and decision-making. Man the support desk to provide effective and timely technical support to end-users, resolving issues, answering inquiries, and escalating complex problems as needed. Collaborate with cross-functional teams to troubleshoot and resolve incidents promptly, minimizing downtime and impact on business operations. Proactively identify potential issues and implement preventive measures to mitigate risks and ensure system stability. Participate in incident management, rapidly responding to and addressing IT incidents to minimize disruptions and maintain service levels. Document IT processes, procedures, and troubleshooting steps for reference and training purposes. Stay up-to-date with industry trends, technologies, and best practices to enhance the organization's IT operations. Language skills (must have): English Native or bilingual proficiency Experience required: - **Position Requirements:** - Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). - Strong understanding of server management principles, with experience in maintaining and optimizing server infrastructure. - Proficiency in data retrieval techniques and tools, with the ability to extract, transform, and analyze data to support business needs. - Prior experience in a support desk role, providing technical assistance to end-users and resolving issues in a timely manner. - Strong communication skills, both written and verbal, to interact effectively with team members and end-users. - Ability to work independently and collaboratively in a team-oriented environment. - Flexibility to adapt to changing priorities and handle multiple tasks simultaneously. - Experience with ITIL or other IT service management frameworks is a plus Navya Gupta Sr. IT Technical Recruiter Phone:- 3212189059 Email: [email protected] Gtalk: [email protected] Linkedin id:- linkedin.com/in/navya-gupta-1a879024a Keywords: information technology Idaho New York http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=579601&uid= |
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| 02:21 AM 29-Aug-23 |