| Job For Network Voice Engineer in Salisbury, NC (Day 1 Onsite) at Salisbury, North Carolina, USA |
| Email: [email protected] |
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From: Harish Joshi, Resource Logistics [email protected] Reply to: [email protected] Job title: Sr. Network Voice Engineer Location: Salisbury, NC (Day 1 Onsite) Rate: $55/hr on C2C Max (Do not submit beyond the rate submissions cannot be considered) Visa status: Except CPT, OPT any visa is fine No. Of opening: 2 Job Description: 10+ years of Hands on experience in Cisco Call Manager, Voice gateways & Unity Connection voice mail services. Hands-on experience on CUCM & Unity Connection version 8.x & 9.x Have clear understanding on VOIP protocols like SIP, H.323 and MGCP Hands-on experience on Cisco c series and B series server along with Esxi 4.0 or 5.0 Feature configuration experience like Jabber, SNR, Presence, hunt groups, Hunt pilot, Voice mail boxes, TAPI. Understanding of CUCM, gateways & Unity connection prevent & maintenance & backup/restore producer. Have clear understanding on Telecom infrastructure protocols like ISDN and analog signaling. Contact Center express 8.x or 9.x deep understanding of scripting, Agent, Skill, team configuration etc. Have clear understanding about UCCX historical & online reporting. Have clear understanding about CAD and Finesse agent desktop. CCNA Collaboration CCNP Voice/Collaboration Excellent troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time. Answer any questions related to design and architecture while on P1 Bridge. Must be able to participate and represent the team in Change and Incident management meetings. Excellent communication and presentation skills. Coaching analysts for correct routing of tickets, capturing critical information Open for 24x7 availability Excellent leadership skills. Should have good knowledge of ITIL Processes awareness and adhering Possess outstanding interpersonal and teamwork skills Should have experience on Gateways. Work with Third Party Providers to assist in Problem resolution of telecommunication Problems. Report on Telephony Problems within established time frames. Keywords: cprogramm North Carolina |
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| 12:11 AM 31-Aug-23 |