| Sr. Network Voice Engineer- Contract Role -Salisbury, NC (Day 1 Onsite at Salisbury, Vermont, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=590494&uid= From: Jitendra Kashyap, IDC Technologies Inc [email protected] Reply to: [email protected] Hi Hope you are doing well! We have urgent openings for one of our Client. If you are interested and available in the job market please respond to my mail with your updated resume along with expected hourly rate. Role: Sr. Network Voice Engineer Location: Salisbury, NC (Day 1 Onsite Contract JD: Job Description: 10+ years of Hands on experience in Cisco Call Manager, Voice gateways & Unity Connection voice mail services. Hands-on experience on CUCM & Unity Connection version 8.x & 9.x Have clear understanding on VOIP protocols like SIP, H.323 and MGCP Hands-on experience on Cisco c series and B series server along with Esxi 4.0 or 5.0 Feature configuration experience like Jabber, SNR, Presence, hunt groups, Hunt pilot, Voice mail boxes, TAPI. Understanding of CUCM, gateways & Unity connection prevent & maintenance & backup/restore producer. Have clear understanding on Telecom infrastructure protocols like ISDN and analog signaling. Contact Center express 8.x or 9.x deep understanding of scripting, Agent, Skill, team configuration etc. Have clear understanding about UCCX historical & online reporting. Have clear understanding about CAD and Finesse agent desktop. CCNA Collaboration CCNP Voice/Collaboration Excellent troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time. Answer any questions related to design and architecture while on P1 Bridge. Must be able to participate and represent the team in Change and Incident management meetings. Excellent communication and presentation skills. Coaching analysts for correct routing of tickets, capturing critical information Open for 24x7 availability Excellent leadership skills. Should have good knowledge of ITIL Processes awareness and adhering Possess outstanding interpersonal and teamwork skills Should have experience on Gateways. Work with Third Party Providers to assist in Problem resolution of telecommunication Problems. Report on Telephony Problems within established time frames. KEY TECHNOLOGIES: CUCM 8.x & 9.x Cisco Unity Connection 8.x & 9.X. SIP, MGCP, CUBE & H323 gateways. UCCX 8.x and 9.x, CAD and Finesse. Scripting knowledge of UCCX. Understanding of UCCX integration with logger, WFM, Email integration etc. Please reply with your updated resume and required details: Full Name (as per legal docs): Contact Number: Current Location: Expected Rate/Salary: Work authorization/Visa Status: Best time to take call: Availability to start: Waiting for your earliest response Regards, Jitendra Kashyap IDC Technologies Inc Email: [email protected] ____________________________________ Empowering Technologies Services Remote Services | IT Services | BPO | IT Consulting | Staffing Solutions | ________________________________ Keywords: cprogramm information technology North Carolina http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=590494&uid= |
| [email protected] View All |
| 03:04 AM 31-Aug-23 |