| Requirement :: Technical Writer :: Remote :: c2c at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=636437&uid= From: Navya gupta, Stellentit [email protected] Reply to: [email protected] Hello, I hope you are doing well! Kindly acknowledge me, are you Comfortable with this Position then please share me your updated resume . Job Title:- Technical writer Remote C2c / Job Description The Customer Care team is seeking a dynamic and experienced learning professional who can assume responsibilities for frontline knowledge base content development in a multi-national, multi-cultural environment. Reporting to a leader within the Customer Care team, the candidate selected will partner closely with leaders across the organization to create knowledge for change, learning, and interventional communications strategies. The ideal candidate has prior experience supporting business objectives for agile technical organizations and delivering world-class service in a multi-site global call center structure. Requirements: BA degree in IT or Technical Writing; and 2 years of experience Travel industry background and knowledge preferably in the airline industry Knowledge of CRM workflows (Kustomer tool utilization is a plus!) Be a good listener, quick thinker, and have the ability to work solo and as a team Have a great level of attention to detail and demonstrated editorial/proofreading ability Have some editorial knowledge, including XML mark-up and tagging. Be able to demonstrate great research and analytical skills Be able to use Microsoft Office applications (Word, Excel, PowerPoint and Outlook), as well as Adobe Be able to demonstrate excellent organizational skills when dealing with multiple priorities Must be able to work independently or in conjunction with others to establish deadlines and conform to all production specifications and requirements. Superior level of attention to detail and demonstrated editorial/proofreading ability Demonstrated effective reading comprehension skills to aid in preparation of documents for Official Reports print stage. Demonstrated attention to detail to aid in preparation of documents for Official Reports print stage CR/FAB Editor knowledge including XML mark-up and tagging Demonstrated proficiency in the performance of core and advanced editorial and production processes in assigned and multiple jurisdictions Basic analytical skills required. Adobe or PDF Annotator experience Ability to perform and manage assigned tasks with minimal direction General understanding of customer's needs, business and corporate goals, and online and offline productsions:- Navya Gupta Sr. IT Technical Recruiter Phone:- 3212189059 Email: [email protected] Gtalk: [email protected] Linkedin id:- linkedin.com/in/navya-gupta-1a879024a Keywords: business analyst information technology card Idaho http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=636437&uid= |
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| 01:19 AM 14-Sep-23 |