| Need Salesforce Business Analyst with Field Service at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=647177&uid= From: akanksha done, agile enterprise solutions INC [email protected] Reply to: [email protected] Job Title : Salesforce Business Analyst with strong experience in Field Service Location: Sunnyvale, CA (day 1 onsite) Duration : 12+ months Mandatory Skills Field Service Management certification experience onField Service and Customer Support Business Functions Hands-On experience with Salesforce.com Field Service Management, Case Management Job Description : Roles and Responsibilities: Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support. Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization. Work with existing SFDC Architects to implement SFDC Service functionality. Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management Perform configuration /system changes to meet business requirements as needed. Ensure proper level of testing and documentation is completed for all work. Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects Competency Requirements: Competency is based on: education, training, skills and experience. In order to adequately perform the responsibilities of this position the individual must: Bachelor's or undergraduate degree in Computer Science, Information Systems or equivalent experience 5-8 years of experience in supporting Field Service and Customer Support Business Functions. Supporting users in a medical device company desirable 5-8 years of direct Hands-On experience with Salesforce.com Field Service Management, Case Management and/or Call Center. Possess a strong business and customer/client focus. Experience and knowledge of Salesforce.com and SAP integration. Ability to interact and influence variety of users and senior management. Ability to work independently and manage projects independently. Ability to work directly with and manage consultants. Experience with deep understanding of IT Applications and Technology Strong problem solving and analytical capabilities Excellent written and verbal communication skills Very strong collaboration, negotiation, and influence capability required Thanks & Regards, Akanksha Done Ph: 9015043481 Agile Enterprise Solutions Inc. 7460 Warren Pkwy,Suite 100, Frisco, TX 75034. Email: [email protected] Keywords: information technology California Texas http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=647177&uid= |
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| 12:26 AM 16-Sep-23 |