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SAP CRM - CX Consultant | |Oklahoma City, OK (Onsite) at Oklahoma City, Oklahoma, USA

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From: Harish Joshi, Resource Logistics [email protected] Reply to:   [email protected] Title: SAP CUSTOMER RELATIONSHIP MANAGEMENT /CUSTOMER EXPERIENCE Consultant Location: Oklahoma City, OK (Candidate has to be onsite every alternate week) Rate: 85/hr on C2C JOB Description:        Hands-on experience with SAP S/4 Utility Customer Service processes        Move-in/out and transfer        Address Management        Business Master Data o Interaction Center embedded in S/4        User experience - FIORI        Customer Inquiries and Interactions o Customer Requests        Field Work Requests        Exception Management and reporting Configuring SAP S/4 ISU embedded Interaction Center Business process blueprint, detailed design, configuration, testing, and support Interactive Voice Response (IVR) and Customer Self Service offerings and integration to SAP S/4 Customer Service (CS & CRM) and the Icweb , transaction launcher , CRM Middleware. Keywords: sfour

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05:13 AM 19-Sep-23

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Location: Oklahoma City, Oklahoma