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Tealeaf Admin at Remote, Remote, USA
Email: [email protected]
From:
Ashraf,
iTech US INC.
[email protected]
Reply to: [email protected]

Hello

Hope you are doing well, we have a requirement for a Glassdoor Admin, please find the jobdescription below and letmeknow if you are interested/available.

Description:

3-6 years experience required

Strong scripting experience (python, Ansible or scripts/bash)

Strong knowledge of Glassbox or similar products (tealeaf, quantum metrics session replay, etc)

Design, support and maintain Glassbox application environment in a highly available redundant geographically dispersed environment

Design and maintain attributes, events and alerts for Operations and business teams.

Facilitate on-boarding of new glassbox users, perform user administration

Perform Glassbox deployment, configuration and troubleshooting across a variety fo platforms

On-board and perform validation of new applications and URLs to Glassbox monitoring systems.

Monitor Glassbox application/server logs to identify and resolve existing or potential issues

Monitor the Glassbox infrastructure for capacity planning and optimization.

Troubleshoot technical issues to determine root cause and resolver or implement workaround as necessary

Reproduce customer issues, feature requests, file bug reports and escalate cases to Glassbox support as necessary

Best regards,

Ashraf Mohammed

iTech US, Inc.

Ph no : 802-735-0764
[email protected]
View All
11:40 PM 18-Oct-22


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