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ITSupportSpecialist(level 2) at Remote, Remote, USA
Email: [email protected]
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From:

simran,

ITSupportSpecialist(level 2)

[email protected]

Reply to: [email protected]

Position: IT Support Specialist (level 2)

Duration: 6-month contract

Location: 100% onsite 4 days/week in Rosemont, IL

Hours: Mon -Thursday
8-hour work day
32 hrs a week
Potential OT

Note
Local and can go onsite in Rosemont, IL (4 days a week)
Experience with Office 365 in an Azure environment
Experience with Active Directory
One or more of the following certifications (MSA, MCP, CompTIA A+, Network+)
Endpoint management tools (InTune, SCCM or Team Viewer)

MUST HAVES:
Strong customer service experience. This manager is very customer service driven
Must have O365 within an Azure environment and sharepoint
NOT a ticket taker- their customers are internal and they have a ticketing system through Jira. They need someone who is technically strong and able to handle true issues vs issues like my computer won't turn on etc.
Problem solver
GREAT communication
Certifications- at least one of the following- Microsoft MSA, MCP, (or higher) CompTIA A+, Network+ or higher.

Kind Regards,

Simran Rathol| Sr. Recruiter

Email: [email protected]

Keywords: information technology golang Illinois
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09:49 PM 26-Sep-23


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