| M365 Exchange Engineer San Diego CA-Local-US , at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=707661&uid= From: Shambhu, SUS Infotech Inc [email protected] Reply to: [email protected] Title: M365 Exchange Engineer, End User Service Team Location: 3020 Children's Way San Diego California 92123 (Hybrid) Rady Childrens Hospital Duration: 3 months/contract to Hire Need Local Consultant Must have: Team Management: Experience managing a team of 20+ members, preferably oriented towards Service Desk. M365 Proficiency: Familiarity with Microsoft 365, including: Teams administration. Patching desktops and laptops. Office Suite expertise, including Outlook, PowerPoint, Word, and Excel. Mobile Device Management: Experience in managing mobile devices, with a significant emphasis on: InTune: Especially valuable if they've managed devices like iPads using InTune. IT Service Management (ITSM) Tools: Familiarity with ITSM toolsets and related processes, including: Change Management: Understanding the importance and process of managing changes in IT infrastructure. Configuration Management: Managing and maintaining hardware and software configurations. Change Control Board: Understanding the purpose of a change control board and the kind of items that require change control. Ticketing System Proficiency: A grasp on the concept behind ticketing and the importance of prioritizing tickets. Familiarity with IDOL: If they understand or can speak about IDOL, it indicates they can quickly adapt to the ticketing system in use. Technical Expertise: Experience in building images for Windows 10 and 11. Knowledge about print servers and the mechanics of printing. Training and Development: Proven experience in training teams and end users. Capability to create and implement comprehensive training packages for IT desks and end users. Process and Procedure Implementation: A track record of creating, implementing, and streamlining processes and procedures. Ability to create tip sheets, communicate methods to optimize processes, and align staff to new operating principles. Emphasis on reducing informal communication and working towards regimented, structured processes and procedures, with a clear understanding of the Macro vs. Micro approach. Additional tools they use / plusses for candidates: Epic Experience with medical equipment like barcode scanners and label printers. Citrix - They use XenApp for application virtualization. Nexthink, EasyVista their service management platform used for ticketing and IT service management, Workspace ONE their legacy EMM platform, Language Line Tool they use to translate. Thanks & Regards Shambhu Team Lead Recruiter Keywords: information technology card http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=707661&uid= |
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| 07:31 PM 03-Oct-23 |