| Requirement :: Salesforce BA :: Texas ,Georgia ::c2c at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=713490&uid= From: Navya gupta, Stellentit [email protected] Reply to: [email protected] Hello, I hope you are doing well! Kindly acknowledge me, are you Comfortable with this Position then please share me your updated resume . Job Title:- Salesforce Business System Analyst Location:- Austin, Atlanta & Pleasanton. 3 days onsite (Please check the corporate office address in Google) I will consider only local candidates.. C2c About the Role As a Business Analyst, you will work within a global team, spanning various time zones and ensure excellent customer service. In this role, you will partner closely with our internal Business Technology group and global Support teams to maintain and enhance our customer support systems and tools largely powered by Salesforce.com. We need a self-starter who can learn quickly, drive deliverables, and take pride in ensuring that the customer and analyst experience is kept at the forefront at all times. Key Areas of Responsibilities & Skillsets: Write and manage Customer Support requirements and user stories for prioritized roadmap initiatives. Identify opportunities for technology improvements that lead to best in class customer service. Document and track dependencies related to assigned projects. Ensure the delivery of business requirements documentation, user story readiness, backlog grooming & refinement, user acceptance testing, and functional documentation for assigned initiatives. Troubleshoot and triage reported system issues and work with business technology to drive viable solutions and facilitate resolution of issues. Outstanding communications skills including written, verbal, presentation and interpersonal. Qualifications: Must have business or systems analysis experience. Undergraduate degree or equivalent in business or technology field. Basic Salesforce Certifications preferred. Jira & Confluence experience a plus. Navya Gupta Sr. IT Technical Recruiter Phone:- 3212189059 Email: [email protected] Gtalk: [email protected] Linkedin id:- linkedin.com/in/navya-gupta-1a879024a Keywords: information technology Idaho http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=713490&uid= |
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| 08:09 PM 04-Oct-23 |