| "MS Dynamics CRM Production Support"_ Location: Farmington, CT(Remote)_ Long Term Contract at Farmington, Connecticut, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=750351&uid= From: Manish Nirwan, Compunnel Inc. [email protected] Reply to: [email protected] MS Dynamics CRM Production Support Location: Farmington, CT (Remote) Long Term Contract Job Requirements: Techno-functional working experience within Microsoft Dynamics CRM/CE, Power platform Previous experience (atleast 1 project / 6 months) in similar role of Operations Lead/Sr. Support Analyst Atleast 1 project / 3 years experience in Microsoft Dynamics CRM/CE Experience working in Service-Now Overall 5-7 years of experience Must Have's / Responsibilities - Will be overall responsible for D365 CRM engagement and services : Production support. Resolution coordination in case of Major incident and post incident review. Ensure tickets lifecycle is followed ensure they are resolved satisfactorily as quickly as possible. Ensure Incident, service requests are acknowledged, assigned and resolved within the defined resolution time. Bug fixing, configurations and coding. Manage team and communications. Reporting to client as per requirements Ensure process improvements for Incident, Service requests and Problem management including Root cause analysis. User and license management Role-based Training programs Continuing Education Programs (CEP) to enhance your knowledge, skills, and attitude as a professional. We encourage you to acquire various beneficial international certifications, with costs s reimbursed. Our role-based workshop helps us groom future leaders for LTI. Excellent benefits plan: medical, dental, vision, life, FSA, & PTO Roll over vacation days. Commuter benefits Excellent growth and advancement opportunities Certification reimbursement Rewards and recognition programs Innovative and collaborative company culture Keywords: container edition microsoft Connecticut http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=750351&uid= |
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| 09:25 PM 13-Oct-23 |