| Looking for: Desktop Support with Trading Experience - Onsite Hudson Yards NYC - No , , CPT at Hudson, New York, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=755640&uid= From: Gyanendra, RCI [email protected] Reply to: [email protected] Role: Desktop Support with Trading Exp Location: Hudson Yards NYC- Onsite Duration: 1+years No , , CPT **We need a senior Desktop support Engineer with experience supporting Private Equity and Trading environments. This is a high profile position which requires excellent communication skills and excellent customer service experience. Candidates must gave good tenure/ long positions and no gaps in employment. Personality and customer service are the most important thing as well as experience in financial/trading environments. Candidates Must Have: Desk top support in Financial (Not Banking but trading) environments. Good tenure Able to be onsite 5 days a week. Please provide all the below details with each submittal. It is required for the vendor Management system. Number of years working with: Total IT experience: Years working with: Desktop support Years working with: Trading/Financial experience Years working with: White Glove type of customer service. Job Description: A Technical Executive Support person at a private equity firm plays a crucial role in ensuring that the technology infrastructure and support services meet the specific needs of the firm's executive team. Here are some of the key responsibilities and functions typically associated with this role: Executive Technology Support: Provide dedicated technical support to senior executives, including the firm's partners, managing directors, and other high-level personnel. This involves addressing their technology-related needs promptly and efficiently. Hardware and Software Management: Oversee the setup, configuration, and maintenance of executive-level hardware and software, including laptops, mobile devices, and specialized software applications. Ensure that all technology tools are up-to-date and in optimal working condition. Technical Troubleshooting: Offer immediate assistance in diagnosing and resolving technical issues that executives encounter. This can include hardware problems, software glitches, network connectivity issues, or any other technology-related challenges. Security and Data Protection: Implement and enforce cybersecurity best practices to safeguard sensitive financial and client data. This includes ensuring that executive devices are equipped with the latest security measures and that executives are aware of security protocols. Communication Tools: Manage and support communication tools such as video conferencing systems, telephony, and email for the executive team. Ensure that these tools are reliable and accessible, especially for important meetings and communications. Technology Training: Provide training and guidance to executives on the effective use of technology tools and software, helping them maximize productivity and efficiency in their roles. Vendor Management: Liaise with external technology vendors and service providers to negotiate contracts, coordinate maintenance, and troubleshoot issues as needed. This may include managing relationships with IT service providers, software vendors, and hardware suppliers. Project Support: Assist in the planning and execution of technology-related projects, such as software implementations or infrastructure upgrades. Ensure that these projects align with the firm's strategic goals and meet the executives' requirements. Documentation: Maintain thorough documentation of technology setups, configurations, and troubleshooting procedures for executive devices and software. This documentation helps streamline future support and maintenance tasks. 24/7 Availability: Be available for on-call support, as executives may require assistance outside of regular business hours, especially during critical transactions or emergencies. Keywords: information technology http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=755640&uid= |
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| 10:23 PM 16-Oct-23 |