| Mainframe Developer:Remote::;Contract at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=755721&uid= From: Ujjawal Singhal, Delta System & Software, Inc. [email protected] Reply to: [email protected] Mainframe Developer with Hippa. Mainframe Developer:Remote::;Contract Provide 24x7 Incident and Problem Management support of GWM Platforms. Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner. Leads technical team in support of operations teams and support engineers by driving investigation of Incidents and corrective action follow-ups using an ITIL standards-based methodology. Facilitating weekly problem management meetings with Sr. technical staff reviewing root cause and corrective actions Define workarounds for known errors and initiate process improvements Maintain a knowledge database. Experience in Endeavour, IBM problem determination tools such as File manager, Fault analyzer etc. Experience in Production Support Experience in change management and incident management tools. Ability to solve production down situations under tight SLA deadlines, including root cause and problem resolution follow-up Ability to support multiple mainframe applications simultaneously. Ability to effectively run a triage call to resolve issues on time within SLA deadlines. Proactive in identifying, escalating, and addressing project issues and risks Experience in coordinating with offshore/onshore teams and delegating work Excellent Problem solving skills and an Entrepreneurial Attitude Excellent verbal and written communication skills Meeting facilitation and discussion moderation skills Strong organizational, interpersonal, and communication skills Keywords: http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=755721&uid= |
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| 10:33 PM 16-Oct-23 |