| Urgent Requirement for Service Now at Pleasanton, California, USA |
| Email: [email protected] |
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From: Almas Fathima, OrbIT People LLC [email protected] Reply to: [email protected] Hello, We are looking for profiles for the below JD. Can you plan to share at the earliest. JD for ServiceNow technical Project Manager resource (Bay Area pref but austin is second pref) is as below Key Role: Maintain responsibility for identifying and mitigating risks to ServiceNow system development programs, including ITSM, ITBM, HR, Finance, and CSM. Focus on analyzing non-technical aspects of program and project management, including budgets, resources, and schedules. Work with the full systems development life cycle, enterprise-wide telecom and network engineering, strategic information planning, business process reengineering, and structure and management practices. Use independent judgment to accomplish objectives. Basic Qualifications: * 10+ years of experience with managing diverse IT projects both large and small * Knowledge of life cycle and project management methodologies * Ability to track costs, schedule, and performance progress * Ability to identify and mitigate risks * Ability to communicate with technical and non-technical audience alike to achieve buy-in on IT solutions * Ability to obtain a security clearance * HS diploma or GED and 18+ years of experience with project management or BA or BS degree in Engineering, CS, Systems, Technical, Business, or Science and 10+ years of experience with project management Additional Qualifications: * Experience with ServiceNow system implementations * Experience with implementing COTS platforms for shared service functions * Ability to be self-motivated * ServiceNow Certifications ------------------------------------------------------------------------------------------------------------------------- Servicenow Product Manager Job Description ServiceNow Product Manager Location: Pleasanton, CA(Onsite) Job Description: This individual will play a crucial role in driving the development and enhancement of our service-oriented platform. As a Technical Product Manager, you will not only possess a strong technical background but also excel in stakeholder communication, coding, and product strategy. Key Responsibilities: Platform Expertise: Demonstrate a deep understanding of the service-oriented platform, its architecture, and capabilities. Understands ServiceNow Platform really well Technical Proficiency: Write code on the platform to contribute to its development and improvement. Build indicators based on business conversations Collaborate closely with the development team in India on coding projects. Stakeholder Communication: Engage in meaningful conversations with internal stakeholders to gather requirements, understand their needs, and align product development accordingly. Product Strategy: Drive the product journey for IT Service Management (ITSM), IT Operations Management (ITOM), and Security Operations (SecOps). Explore opportunities to enhance the product's technology and features. Stakeholder Engagement: Leverage exceptional communication skills to interact effectively with stakeholders at CXO levels. Ability to communicate with stakeholders and have the vision to lead product discussions. Hands-on Approach: Be ready to roll up your sleeves and actively work on the product, providing technical guidance and expertise. Collaboration: Collaborate with development teams in India to ensure the successful execution of projects. Engage with the VP, to drive strategic conversations and initiatives. Product Environment Awareness: Stay informed about the Gen AI environment, OpenAI, prompt engineering, and virtual agent technologies. Qualifications: Extensive experience in technical product management. Strong coding skills and familiarity with software development processes. Proven ability to engage with stakeholders at various levels of the organization. Excellent communication skills, including the capability to lead product discussions. Familiarity with IT Service Management, IT Operations Management, and Security Operations is a plus. Demonstrate a deep understanding of the service-oriented platform, its architecture, and capabilities Understands ServiceNow Platform really well Ability to communicate with stakeholders and have the vision to lead product discussions Extensive experience in technical product management Strong coding skills and familiarity with software development processes Proven ability to engage with stakeholders at various levels of the organization Excellent communication skills, including the capability to lead product discussions Responsibilities This individual will play a crucial role in driving the development and enhancement of our service-oriented platform As a Technical Product Manager, you will not only possess a strong technical background but also excel in stakeholder communication, coding, and product strategy Write code on the platform to contribute to its development and improvement Build indicators based on business conversations Collaborate closely with the development team in India on coding projects Engage in meaningful conversations with internal stakeholders to gather requirements, understand their needs, and align product development accordingly Drive the product journey for IT Service Management (ITSM), IT Operations Management (ITOM), and Security Operations (SecOps) Explore opportunities to enhance the product's technology and features Leverage exceptional communication skills to interact effectively with stakeholders at CXO levels Be ready to roll up your sleeves and actively work on the product, providing technical guidance and expertise Collaborate with development teams in India to ensure the successful execution of projects Engage with VP, to drive strategic conversations and initiatives ServiceNow Data Analyst Job location: Chicago, IL (onsite) Key Responsibilities: The Data Analyst supports Digital Technology Service Management (DTSM), interprets data, and turns it into information which can offer ways to improve DT, thus affecting DT decisions. They also gather information primarily from ServiceNow and interpret patterns and trends to Leadership. Collaborate to design and develop schemas and data acquisition, transformations, and data integration Develop and utilize software to interface big data and relational solutions Design and implement solutions for metadata, data quality, privacy management Consult with process owners on data-artifacts generated and how to build-in artifacts which will support the measurement and optimization of the process Support and consult with the development staff Work alongside teams within the business or the management team to establish DT needs Collecting, analyzing and interpreting data to identify patterns and tends within the data sets Communicating notable data and results to leadership Defining new data collection and analysis processes United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table! Qualifications Whats needed to succeed (Minimum Qualifications): Bachelor's degree (Computer Science, Information systems and business administration) 3-5 years of experience working as a business analyst in large scale, complex enterprise systems Ability to analyze existing tools and databases and provide software solution recommendations Ability to translate DT requirements into non-technical, lay terms Experience in process optimization Understanding of KPI/Goal Settings from teams to large organizations Demonstrated experience in handling data sets and relational databases Understanding of ServiceNow integrated and process-based framework to handle IT services including: ServiceDesk, Incident, Major Incident, Field Services, Change Request, Problem Management, Catalog/Request, Field Services, Asset Management, Configuration Management, Demand and Story management, Visual Task Boards, etc. Understanding of ServiceNow reporting and dashboarding tools Understanding of Python Understanding of IT Operations management, and airline industry metrics Keywords: business analyst artificial intelligence information technology California Illinois |
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| 09:41 PM 17-Oct-23 |