ServiceNow Release Manager at Remote, Remote, USA |
Email: [email protected] |
From: Manoj Yadav, Tek Pyramids inc. [email protected] Reply to: [email protected] Title :: ServiceNow Release Manager Location :: Remote Duration :: 12+ Months (20 hours/week) MOI :: Video Visa :: Green Card, US Citizen Gather and document requirements, getting signoff from Business stakeholders Create and manage stories related to development Create and maintain the monthly release cycle schedule including requirements, design, development, testing, and implementation with signoff at the appropriate stages Save documentation and signoffs in a central location Manage the backup and reimplementation of in-progress development pre and post clone of the environments Create and manage the lifecycle of change tickets related to ServiceNow development Provide appropriate metrics and KPIs as needed Manage Deployment/Release windows both Production and Non-Production environments Building and maintaining strong internal customer relationships is essential as this position will work with Business Drive implementation of tested system changes with distributed teams to determine priorities, schedule new builds and releases, and maintain the environment / build planning Drives improvement opportunity session with senior stakeholders related to release management Develop and maintain a high degree of system knowledge of the products Interfacing with external business stakeholders Develop metrics and reports to help the team understand its health and progress and to set goals Coach team members to understand Release Management principals Ensure clear communication and collaboration among the Operations, Product Owner and members of the Development team Work with project managers to ensure milestones are aligned with releases, interdependencies are addressed, and the integrity of the release can be measured Manage risks and resolves issues that affect release scope, quality, and schedule Maintain a release repository and manages key information such as build and release procedures, dependencies, and notification lists Conduct Release Readiness reviews Ensure best practices are followed during the release, including the creation of and execution against high quality deployment plans and checklists Communicate release details, schedules and planned outages to stakeholders. Provide reporting to leadership on release status and quality Continually work towards making improvements in the release process Best Regards, Manoj Yadav | Technical Recruiter www.TekPyramids.com | Manoj @TekPyramids.com 24175, Northwestern Hwy, Suite # 120 Southfield, MI - 48075 MBE Certified Keywords: Michigan |
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09:46 PM 17-Oct-23 |