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NICE inContact at Nice, California, USA

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From: Abhishek Singh, KK Associates [email protected] Reply to:   [email protected] 5+ years of experience in working on Nice InContact Cloud solution. In  Depth Knowledge in In-Contact cloud solutions            NICE Studio Certified Knowledge of designing and development of strategies including SDLC, Agile, JIRA & IVR coding through In-Contact Studio, Telecom knowledge including cradle to grave call delivery as well as IVR call flow coding Ability to work on creating and writing APIs, some custom scripting. Good knowledge in writing SQL scripts Skills in Tools like, In-Contact Softphones(Max), Salesforce Integrations, In-Contact Call back tools, and supporting Quality Management and/or Speech Analytics Expertise in resolving issues and bug fixing Ability to articulate design to customers.  Excellent documentation skills Keywords:

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11:07 PM 25-Oct-23

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