| ITIL Support Analyst Lead at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=794516&uid= From: Naveen Varma, USG [email protected] Reply to: [email protected] Role: ITIL Support Analyst Lead Location: Capgemini - Remote Duration: Long Term Job Role and Responsibilities: Strong Application/Production support experience o Strong ITIL knowledge, must have worked in Multi Vendor and Multi tenant platform o Must be able to coordinate among various teams for delivering results o Good Application Support knowledge required, must be flexible for a 24*7 environment o Incident/Problem & Knowledge management with expertise on root cause analysis (RCA) o Achieving quality deliverables by maintaining the SLA and standard practices o Good to have ITIL V3/ITIL4 certification. o Good Application Support knowledge required o Work closely with business teams, development team and quality teams for project requirements o Good to have knowledge of Windows, Word, Excel, PowerPoint, Visio, and MS Project o Excellent documentation & communication skills o Good organization skills; ability to work in a fast-paced, often changing, sometimes ambiguous environment Thanks Naveen Varma [email protected] United Software Group Inc.. Keywords: microsoft http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=794516&uid= |
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| 09:51 PM 26-Oct-23 |