| Requirement :: Linux Systems Admin :: Harrisburg, Pennsylvania :: c2c at Harrisburg, Pennsylvania, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=830779&uid= From: Navya gupta, Stellentit [email protected] Reply to: [email protected] Hello, I hope you are doing well! Kindly acknowledge me, are you Comfortable with this Position then please share me your updated resume . Job Title:- Linux Systems Admin Location:- Harrisburg, Pennsylvania (Looking Local Candidate) C2c MUST BE US Job Description This position is local to Harrisburg for the initial training. The position will eventually be hybrid, depending on the person's skill set level to handle calls remotely. Support a dynamic IT program for the Commonwealth of PA. Our client just deployed their software at the Commonwealth of PA and they need this resource to remain onsite to provide ongoing support and customer service. They are looking for a resource who has both the soft people skills and hard technical skills required to master the programs technology and manage customer relationships. This person needs to have strong communication and the ability to troubleshoot technical issues that may arise with the program. Description of the need from the hiring manager What we really need is a resource that can troubleshoot workstation issues and do basic Linux work to collect logs. They will be using remote access to get into workstations at other locations to help resolve issues. They will be trained on our clients software and all the hardware is the State of PAs. The resource needs to be comfortable with Windows and Linux. We also need the soft skills of this person to be really good. This resource will be the face of our client. This job is a full-time, 3-year contract with the possibility of extension, working from the headquarters building located in Harrisburg, PA. Day to day this person will be tasked with addressing system issues including software, network, and hardware troubleshooting. There will be a combination of customer-facing and back-end support requiring an on-site presence (on-site support at PSP HQ) There is an on-call rotation and this person will be required to be on-call 24/7 which includes after-hours and weekends. The typical day will consist of addressing system issues including software, network, and hardware troubleshooting. At least 80% of the work will be back-end support. The remaining 10-20% of the work will be front-end field service. Responsibilities: Monitor the system daily and be the first point of contact for issues that arise Perform troubleshooting and resolve issues Create help desk tickets when needed Interface between the customer and the program operational team to facilitate diagnosis and repair of problems Be prepared to travel for customer interaction and field support if needed Be the customer advocate. Work to build a strong customer relationship to enhance the value of the IT solution Required Skills 3 to 5 years experience in a help desk or IT support role Experience and proficiency with Windows and Microsoft Server Ability to run a Microsoft and a Linux Command line OR technical aptitude to be trained on this Information Technology degree/education OR applicable work experience Valid drivers license and good driving record Needs to be able to commute to Harrisburg PA DAILY Needs to be a US without dual ship Navya Gupta Sr. IT Technical Recruiter Phone:- 3212189059 Email: [email protected] Gtalk: [email protected] Linkedin id:- linkedin.com/in/navya-gupta-1a879024a Keywords: information technology Idaho Pennsylvania http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=830779&uid= |
| [email protected] View All |
| 01:06 AM 07-Nov-23 |