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Required: Lead Oracle Retail Order Management and Order Broker // 100% Remote EST at Oracle, Arizona, USA
Email: [email protected]
Title : Lead - Oracle Retail
Order Management and Order Broker

Location: Remote

Duration: 6+ Months

Required Skills

1. 2+ years experience in Oracle Retail Order Management, Oracle
Retail Order Broker implementation

2. Proficient in Oracle Retail Order Managment and Order Broker
functionality, configurations and business process

3. Strong understanding of E-commerce platforms, retail
operations and customer journey, and online retail best practices.

4. Proficient in Oracle Commerce Cloud functionality and
configuration, including catalog management, pricing, promotions, and user
experience.

5. Familiarity with incident management processes, including
tracking, escalation, and communication.

6. Possess strong communication skills to work with client
independently in a virtual working environment

7. Experience in requirement gathering and translated into
functional design document

8. Had experience in support of Oracle annual and quarterly
update

"

Preferred Skills  "1. Experience in working with
Oracle Support to resolve vendor related issues

2. Experience in working with offshore development team is
desired

3. Experience in working at SLA (Service-Level Agreement)
environment is desired

4. Experience in Oracle Retail Cloud Products (such as MFCS,
SACS) and  Xstore integration is desired

"

Responsibilities "1. Configure and maintain Oracle Retail
Order Management and Order Broker systems, including defining business rules,
workflows, and order processing configurations.

2. Manage end-to-end order processing lifecycle, including order
creation, validation, fulfillment, and tracking. Ensure accurate and timely
order execution.

3. Provide functional assistance to Client's business users and
IT Teams, addressing inquiries and clarifying platform features. Resolve
order-related issues and escalations promptly.

4. Collaborate with Client's business and IT teams to implement
functional enhancements and updates

5. Proactively Identify opportunities for process enhancement and
collaborate with development teams to implement functional updates.

6. Document incidents, resolutions, and workarounds in detail.
Contribute to the knowledge base to empower Client's staff with effective
troubleshooting resources.

7. lead and support Oracle monthly, quarterly, Bi-annually patch
update for activities included but not limited to evaluating release note,
impact analysis and develop a minimum testing standards and provide testing
support

Thanks and Regards

Vinod Kumar

ST Global LLC

Fax: 206-319-4579

[email protected]

www.stglobaltech.com

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--

Keywords: business intelligence information technology
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07:44 PM 13-Nov-23


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