| ServiceMax at Remote, Remote, USA |
| Email: [email protected] |
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From: Abhishek Singh, KK Associates [email protected] Reply to: [email protected] Key Responsibilities: Provide technical leadership and guidance for SERVICEMAX implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to senior and junior developers Provide the necessary guidance to estimate user stories Clarify any ambiguity with the user story requirements and baseline the estimation Deliver Field Service Lightning application architecture, and guide development, integration, distributed data management, and application testing teams. Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions. Working with customers to analyze and resolve Salesforce and SERVICEMAX product related issues/requirements Participate in the full software development life cycle from technical design to development, testing and deployment Design and develop solutions that best leverage the SERVICEMAX features to support critical business functions and meet project objectives, business requirements and customer goals Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives. Develop, test, and document custom development, integrations, and data migration elements of SERVICEMAX implementation. Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results. Key Performance Indicators : Customer sign off on technical design & solutions provided Successful delivery of engagements Feedback from customer IT/business and TCS teams Position Specification: Qualifications, Experience & Specialist Skills: Essential: Excellent understanding of Field service business Workforce Management, Asset Service Management, Warranty & Service Contract Management Salesforce Platform Architecture expertise Excellent knowledge of SERVICEMAX Configuration & Customization Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura) required. Integration skills 7+ years IT/FSM/SFDC experience preferable Minimum 3 years of experience as Salesforce Technical Architect Minimum 2 years experience on SERVICEMAX Configuration, architecture and development Experience with multiple Field Service Management products will be an added advantage Experience in Lightning Web Components(LWC) development will be added advantage Experience/knowledge of Heroku will be added advantage Experience/knowledge of Informatica Interface(IICS) will be added advantage Keywords: information technology |
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| 08:42 PM 15-Nov-23 |