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26453-1 Cognizant Job Opening || Lab Support Specialist || ONSITE - Frederick, MD at Frederick, Maryland, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=871249&uid=

H
ello
,    

Hope you are doing great!

This is Nitin, I work as a Tech. Recruiter at NYTP. Reach me at   
[email protected]) if you want to apply for the below role:

Position    Lab Support Specialist

Location  Onsite - Frederick, MD

T
ype  Long Term

Job description

Top 3 Must Have's:

In-depth knowledge of GxP operations as it relates to the FDAs CFR 21 Part 11 requirements and well as Good Documentation Practices (GDP)

Good understanding of Windows Desktop OS support tasks (7 Win 10) and ability to setup brand new systems

Hands on experience in Installation and configuration of Lab/Manufacturing computer systems in a regulated GMP environment

This position requires strong workstation support skills with key focuses including, but not limited to:

Providing direct support to end-users ranging from Tier 1 - 2 type issues

Continue to develop an understanding of the business processes and all applicable procedures

In-depth knowledge of GxP operations as it relates to the FDAs CFR 21 Part 11 requirements and well as Good Documentation Practices (GDP)

Good understanding of Windows Desktop OS support tasks (7 Win 10) and ability to setup brand new systems

Install and configure Lab/Manufacturing computer systems in a regulated GMP environment

Oversee and support managed services staff with the installation/configuration of regulated Lab/Manufacturing GMP systems

Work with vendors tech support teams to resolve application errors as need

Serve as the System Owner/Manager and perform administrative tasks on QC/Manufacturing instruments/systems such as user additions, removal, method/assay updates

Partner with local QA/QE to evaluate and test new upgrades/patches to Operating Systems/applications and write install instruction for Lab/MFG managed services
support personnel

Participate in process re-engineering workshops with business and IT stakeholders

Perform impact assessment on changing product capabilities, including impact to integrated (boundary) systems

Respond to IT support requests to address operational issues with enterprise and quality applications

Meet with internal clients and stakeholders to diagnose software and middleware issues

Align with other manufacturing sites and corporate IT to ensure global consistency

Review/develop SOPs related to administration and installation of applications used in the lab/manufacturing environments

Troubleshooting and replacement of hardware component and systems

System imaging software experience and ability to learn new in-house method

Knowledge of simple AD account management and network connectivity requirements

Able to trace phone and network patch cables to wall jacks with the aid of network testing devices

In depth knowledge of Microsoft O365 applications and other productivity applications such as Adobe Acrobat

Command of IT ticketing system use and effective workload management;

Proactively monitors and identifies trends and behaviors in systems support and address the findings or escalate to other IT team resources

Able to follow other specific troubleshooting steps and continuously update and create additional knowledge articles

Contributing to timely and accurate communications with other parts of the organization regarding IT projects, timelines, and compliance

Minimum Qualifications

Education, Certifications & Experience

MA/MS degree with 3+ years of Operations and/or Manufacturing, IT and/or OAT (Operational automation Technology) experience OR

BA/BS degree with 5+ years of Operations and/or Manufacturing IT and/or OAT (Operational automation Technology) experience OR

High School Degree with 4+ years of IT Operations and/or Manufacturing IT and/or OAT (Operational automation Technology) experience

Thanks,

_______________________________________

Nitin Pillai | New York Technology Partners

120 Wood Avenue S | Suite 504 | Iselin NJ 08830

LinkedIn

www.nytp.com

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Keywords: quality analyst business analyst active directory information technology microsoft Maryland Massachusetts New Jersey
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09:03 PM 20-Nov-23


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Location: Frederick, Maryland