| Urgent Opportunity || SAP SD Support Analyst || Remote at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=924144&uid= From: Manpreet Singh, 1 Point system [email protected] Reply to: [email protected] Hi, Greetings for the day !!! This is Manpreet from 1 Points LLC. We are a global recruitment company with specialization in hiring IT professionals. Please go through the below job description and let me know if you are interested in the same. Role: SAP SD Support Analyst Location : Remote Contract : 12+ Months Job Description: SAP Support Services scope will include the following functions: - Provide Level 1 and Level 2 support for SAP ECC 6.0 system. - Respond to and support customers regarding their technical inquiries, following instruction provided through training, ongoing management and updated guidance as needed - Research, utilize available documentation and instruction to resolve, or escalate as appropriate, questions received via telephone calls, ITSM-integrated emails, and ITSM- integrated chat, providing support on the computing and collaboration environment, including the following systems, platforms, or technology. - Participate in training workshops as needed. - Utilize ServiceNow ticketing system to classify, prioritize and enter details of each working interaction within required fields. - Participate in Team projects that enhance the quality or efficiency of SAP Support service. - Provide root cause analysis and issue resolution. Requirement: - At least 5 years of SAP Support experience - Knowledge of SAP SD module and processes. - Can speak clearly, communicate effectively, read, and write in English - Maintain effective oral and written communication skills and a customer-focused manner (e.g., correct, polite, helpful, service oriented, and understanding) - Experience in root cause analysis and ticket resolution. - Experience using ServiceNow is a plus. - Flexibility to provide 24/5 support as needed Thanks & Regards Manpreet Singh Technical Recruiter | 1Point System LLC www.1pointsys.com [email protected] https://www.linkedin.com/in/manpreet-singh-a475301a5/ 115 Stone Village Drive Suite C Fort Mill, SC 29708 An E-Verified company | An Equal Opportunity Employer Keywords: information technology golang South Carolina South Dakota http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=924144&uid= |
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| 01:35 AM 09-Dec-23 |