| SAP FI Support Analyst ::: (Remote -Must be in CST or EST time zone ) || Noh1b at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=924549&uid= Title: SAP FI Support Analyst Visa: NOH1B Location: Remote EST Time zone (Must be in CST or EST time zone) Duration: 12+ months MOI MS Teams Video Call SAP Support Services scope will include the following functions: - Provide Level 1 and Level 2 support for SAP ECC 6.0 system. - Respond to and support customers regarding their technical inquiries, following instruction provided through training, ongoing management and updated guidance as needed. - Research, utilize available documentation and instruction to resolve, or escalate as appropriate, questions received via telephone calls, ITSM-integrated emails, and ITSM- integrated chat, providing support on the computing and collaboration environment, including the following systems, platforms, or technology. - Participate in training workshops as needed. - Utilize ServiceNow ticketing system to classify, prioritize and enter details of each working interaction within required fields. - Participate in Team projects that enhance the quality or efficiency of SAP Support service. - Provide root cause analysis and issue resolution. Requirement: - At least 5 years of SAP Support experience. - Knowledge of SAP FI module and processes, including AR, AP, MM, and LE. - Can speak clearly, communicate effectively, read, and write in English - Maintain effective oral and written communication skills and a customer-focused manner (e.g., correct, polite, helpful, service oriented, and understanding). - Experience in root cause analysis and ticket resolution. - Experience using ServiceNow is a plus. - Flexibility to provide 24/5 support as needed Balraj Singh, Technical Recruiter Jersey City, NJ 07307 Email: [email protected] Web: www.votoconsulting.com This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawful. Where permitted by applicable law, this e-mail and other e-mail communications sent to and from Voto LLC e-mail addresses may be monitored. Keywords: materials management information technology logistics execution microsoft Arkansas New Jersey http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=924549&uid= |
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| 03:04 AM 09-Dec-23 |