| ServiceNow Platform Developer (Onsite role) at Santa Clara, California, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=954851&uid= From: Syed Musharaf, Talent Groups [email protected] Reply to: [email protected] Location: Santa Clara CA Duration: 8+ Months Position Summary: We are seeking an experienced Onsite ServiceNow Platform Developer to join our team in Santa Clara, California. The ideal candidate should have 8-10 years of experience, with a strong background in search domain and virtual agent development. You will be responsible for customizing and enhancing our ServiceNow platform to meet the specific needs of our organization. Key Responsibilities: ServiceNow Development: Design, develop, and maintain ServiceNow solutions, focusing on search domain experience, virtual agent functionality, and incident management. Customization: Customize and configure the ServiceNow platform to align with business requirements, ensuring smooth integration with existing systems. This includes creating custom workflows, forms, and business rules. Virtual Agent: Develop and maintain virtual agents within the ServiceNow platform to optimize user interactions and automate processes. This includes creating conversational flows and implementing natural language understanding (NLU) capabilities. Incident Management: Take ownership of incident management processes within ServiceNow, ensuring timely resolution and reporting. Technical Requirements: Proficiency in JavaScript, GlideScript, HTML, CSS, and ServiceNow Scripting is essential. Experience with RESTful APIs, JSON, and integration with third-party systems is a plus. Architecture Skills: A deep understanding of the ServiceNow platform architecture, including the configuration, database schema, and various components, is essential. This includes knowledge of the ServiceNow instance structure, mid-server architecture, and the development of scalable and efficient solutions within ServiceNow. Certifications: ServiceNow Certified Implementation Specialist Collaboration: Collaborate with in-house teams, attend face-to-face meetings, workshops, and training sessions, and provide immediate support and assistance to stakeholders. Qualifications: Bachelors degree in computer science, IT, or a related field. Extensive experience in search domain and virtual agent development, incident management, and related ServiceNow modules. Strong knowledge of ITSM, ITIL, and IT operations. Exceptional problem-solving skills and ability to thrive in a fast-paced environment. Excellent communication and collaboration skills. Keywords: information technology California http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=954851&uid= |
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| 09:12 PM 20-Dec-23 |