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Sneha - Sr. Salesforce Lightning Developer

[email protected]

Location: Parsippany, New Jersey, USA

Relocation: Yes

Visa: Green Card

Sneha P [email protected] 7073778938 GreenCard PROFESSIONAL SUMMARY: Having 8+ years of IT experience including 6 years of salesforce full life cycle (SDLC) implementations experience as Salesforce Developer and Salesforce administrator. Experience with SFDC development using Apex classes, Triggers, Apex Test Classes for SFDC Unit testing and Batch Apex for complex data processing. Extensively worked in the area of Case management, Entitlement(sla), Escalation Rule, Autoresponce Rule, TAT Management functionality to help agents solve customer issues thus improving overall productivity. Extensively worked on customizing various SFDC standard objects like Leads, Accounts, Contacts, Opportunities, Cases Entitlements, Service Contracts, Reports and dashboards. Experience across various SFDC implementations covering Sales cloud, Service cloud, Chatter and AppExchange applications. Experience in CRM business process like Forecasting, Territory management, Campaign Management, Lead Management, Account Management and Case Management. Experience with Salesforce customization, Security Access, Creating Profiles, Roles, Sharing rules, Users, Page layouts and email services. Created various SFDC Administrative role. Having hands on experience in Lightning Interface, Aura Framework. Experience in Wave Analytics, created commercial Reports and Dashboards, Lens, Apps Dataset in SFDC Wave Analytics. Worked on Salesforce CPQ configuration, pricing, discounting, document generation and integration Expert in Oracle Big Machines CPQ and Apttus CLM. Experience in SFDC development using Apex, Classes, Triggers, Batch Class, Schedule class, Test Methods, Visual force page, Visual force Components and Controllers Force.com IDE, SOQL, SOSL, WSDL, REST, SOAP Worked on Static Resource to upload content in Visualforce pages. Experience in working with Eclipse IDE with Force.com plug - in environment for writing business logic in Apex Programming Language and Visualforce. Integrated Salesforce.com applications with external systems using Web Services and Apex Web Services classes and XSL Used REST full web services. Expertise in querying Salesforce database using SOQL & SOSL queries with Force.com explorer. Integration of Salesforce.com with Siebel, Java, using Web Services API, Metadata API, SOAP & REST. Manage Salesforce.com sandbox and production environments. Experience in customization, configuration, Apex, Visual Force and integration tools like Apex Data Loader, Jitter bit, Dataloader.IO, workbench, Informatics cloud converter. Experience in using change sets Force.com IDE and ANT tool for deploying changes from instance to another. Worked on Apex development to create objects, triggers & AJAX toolkit, standard & custom controllers/extensions. Implement web services in application for different user s data access using Force.com Web services API. Implement data security/visibility rules using sharing rules and configure OWD. Worked with Model View Controller (MVC) design pattern and implemented in Salesforce customization using Apex controller classes and Visualforce pages. Implemented Translation workbench and custom labels Configured Web-to Case and Email-to-Case Functionalities Experience in integrating Salesforce with ERP applications like SAP using Informatica on Demand Well versed in cloud technology and on-premises infrastructure integration for Salesforce.com using Force.com platform, XML, Webservices and third-party Packages Worked on SQL queries, Experience in writing SQL and PL/SQL programming Strong communication, organizational and interpersonal competencies along with detail oriented and problem- solving skills in the technology arena. TECHNICAL SKILLS: Sales Force: Sales Force CRM, Sales Force SFA, Apex Custom Controllers, Apex Classes, Apex triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, AJAX Toolkit for S-Control, Workflow & Approvals, Reports, Dashboards and Custom Objects. Sales Force Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets, Force.com Data Loader, Force.com, Excel Connector, Force.com Platform (Sandbox and Production) Integrating Tool: Apex Data Loader and Informatica On-Demand, Jitterbit Programming: Apex, C, C++, Java Web Technologies: HTML, XHTML, XML, CSS3, AJAX, XRX, Web logic, Java Script Database: Oracle 8i/9i/10g, MS SQL Server 200/2005 Testing Tools: JUnit, Element Tool, Selenium Operating systems: Microsoft Windows (2000/XP/Vista), Linux Ubuntu 11.10, Apache Mac, iOS, Android Other tools: Visio, Clear Quest, Clear case, MS Project, Eclipse WORK HISTORY AND PROJECT SUMMARIES: Health First Orlando, FL June 2022 Till Date Sr. Salesforce Lightning Developer Responsibilities: Implemented Communities in salesforce for the customers by using salesforce customer portal and designed the customized lightning application. Technical Knowledge about Salesforce lightning, schema builder, process builder, app builder and lightning components. Developed Salesforce lightning Apps, Components, Controllers and Events with customized themes on the Napili template for the lightning application based on the client requirements. Worked on Aura Framework, by writing Aura Attributes, Aura methods and Aura Handlers for Events to focus on Logic and communication between the component to component within the Lightning Applications. Experience in migrating Visual force pages to lightning Experience and good understanding of lightning locker service mode limitations and its features. Integrated Salesforce data with external systems by writing salesforce REST based Web Services for Inbound API s and also used Http Request methods to call external application REST API endpoint. Designed, developed and deployed Apex Triggers, Apex Classes considering governor limits and various other components as per the client and application requirements. Implemented complex security & sharing model for orgs with 500+ salesforce users. Worked with inbound and outbound API s using middleware tools like Mule Soft. Worked on User's Profiles, Workflow rules & Approval process, Permission Sets, Roles, Groups, Queues, and Sharing Settings etc. Configured Service Cloud to handle Case management, Email-to-case routing, sharing settings in queue-based model. Fixed bugs in Web Applications, implementing requested enhancement and supporting in all development release for the project from offshore. Experience in developing salesforce lightning Apps, Components, Controllers, and Events. Worked on different App Exchange Products. Developed lightning UI using JavaScript and HTML. Created custom reports to track the cases and enabled field history tracking on the custom fields. Written apex test classes for code coverage of apex classes and triggers to promote code to production and implemented salesforce apex annotations like is Test, see All Data Worked in the Agile methodology and having complete working knowledge of Project Management tools like version one. Worked closely with testing team for fixing the defects and done walkthrough on the salesforce CRM. Used Android SDK with Cordova and Cordova plug-ins to develop the Hybrid Remote App which is SPA initiated and then integrated a connected app between the application and salesforce using API s by using standard SAML and OAuth protocols to authenticate. Worked extensively on managing Products, Categories, Product Attributes, and defining Product Visibility for Vlocity CPQ Experience on Salesforce Communities, Mobile Workforce, Salesforce1 Platform. Developed various Custom Objects, Tabs, validation rules, Components and Visual force Pages. Used jitter bit data loader and workbench for data load operations during the development and UAT deployment. Full hands-on experience in version controlling the code by using Eclipse, Force.com IDE and TFS. Involved in the development and deployment to different sandbox environments. Technologies Used: Saleforce.com platform, Apex classes, Visual Force Pages, Data Loader, Workbench, Workflow & Approvals, Lightning, Reports, Custom Objects, Custom Tabs, Page Layouts, Email Services, HTML, Java Script & J- query, Eclipse IDE Plug-in, SOQL, SOSL, Windows Just Energy Houston, TX Jan 2020 May 2022 Sr. Salesforce Developer Responsibilities: Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Developed Apex Classes, Test Classes, Controller Classes and Apex Triggers for various functional needs in the application. Created modern Lightning Apps combining Lightning Design system, Lightning App Builder, and Lightning Component features. Built Lightning components using Controllers, Handlers and using these components in Visualforce pages and integration using Lightning Out. Implemented new customer support solution using Salesforce.com Service Cloud. Maintained and improved existing Salesforce implementation. As per business requirements, developed custom Lightning Web Components and used them in Lightning App Builder. Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. Worked on designing and developing Lightning Community Builder and developed Lightning Components using Aura framework. Developed robust Lightning Pages using aura framework and placed them on the community builder. Hands on working with Component events and Application events in Lightning components. Developed custom lightning components to support Salesforce1 Mobile App. Implemented integrations with External Systems by using REST and SOAP API s. Hands on experience in using Connected App, Salesforce Connect, Streaming API s and Remote site settings. Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App- exchange applications. Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization. Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production. Worked on development and maintenance of Sales & Service clouds. Working with Eclipse IDE with Force.com Plug-in, Developer Console, Sublime for developing business logic and manipulating for meta-data from eclipse. Implemented DML operations of Inserting and Updating records. Involved in Salesforce.com Application Setup activities and customized the objects to match the functional needs of the organization. Performed Steel brick CPQ and Vlocity CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows. Hands on building Omni Scripts, Data Raptors, Vlocity actions, Vlocity cards and Flex cards. Added geographical redundancy to the computing needs in order to track the customers location using Community Cloud. Implemented inbound email handler interface for creation of records in salesforce based on the email received using apex class & created data dictionary and field level mapping of salesforce and Siebel CRM systems for integration and migration, performed data migration using data loader. Implemented Apex Classes & Triggers and linked them to manage the workflows implemented in the system. Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic. Created unit test cases to avoid duplications and business logic errors. Created packages and deployed between Sandboxes and Production Environments to place final implementations. Hands on experience in using Asynchronous Apex like Batch class, Schedule class, Queueable Apex and future method. Technologies Used: Saleforce.com platform, Lightning, Aura, LWC, Apex, Force.com, Visual Force (Pages, Component & Controllers), APPTUS CLM, Vlocity CPQ, Omni script Designer, Data Loader, Dataloader.io, HTML, Java Script, CSS, jQuery, Salesforce DX, Visual Studio code. Gain Capital New York City, NY Sep 2018 Dec 2019 SFDC Developer Responsibilities: Developed batch interfaces and processes to integrate Salesforce.com with external systems. Completely worked in the agile methodology and met the Product Owners to gather requirements for project. Migrated some of the Apps from Salesforce Classic to lightning to give best user interface experience and better interaction of pages. Good hands-on experience with the latest lightning Design System which helps to quickly and easily create modern enterprise apps using lightning App Builder. Enabled and established single sign-on settings for easy login into the application. Also used O Auth inside the Salesforce application for the internal users of the company. Tested apps by creating multiple components to a Lightning Application thereby deployed Applications from one environment sandbox to another. Experience in using Salesforce lightning design systems UI. Developed Lightning Apps by using Lightning App Builder with Lightning Components and Lightning Design System features. Retrieved sever data by integrating with third-party applications by using third-Party API's and displayed within the Lightning components. Created multiple Lightning Components, added CSS and Design Parameters to be available in the lightning app builder which makes better UI experience on the Lightning component. Skilfully utilized salesforce lightning Connect framework to get real-time data for viewing, searching and modifying the records which are stored outside of the organization. Used CMS Connect for querying and displaying the data as FAQ based on the user global search. Experienced in working with Identity Access management tools for user authentication. Especially by setting up the physical security modalities like, two factor authentication. Created Lightning app templates for developing third party applications within the lightning components. Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages. Developed several custom and trigger lightning events and also registered the events like listeners to handle those lightning events. Served as Technical Lead to project teams and Trusted Technical Advisor to clients. Managed and mentored technical project team members. Provided technical specs to developers and manage offshore resources. Disseminated best practices on solution positioning and delivery. Involved in developing test cases for custom apex code. Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Created Workflow Rules, Approval Process, Validation Rules, Tasks, Email Alerts, Field updates and Outbound messages to manage the Workflow and Approvals. Implemented Profiles, Roles, Users, Page Layouts, Email Services, Reports, Dashboards, Tasks, Events and Audit Trials and implemented Field Level Security for sensitive data holder fields. Used SOQL and SOSL statements within the custom controllers, extensions and triggers properly to avoid Governor Limits. Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Good technical knowledge about lightning schema builder, app builder, process builder components and the lightning connect. Integrated Salesforce.com with an external application using SOAP/REST based web services. Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards. Technologies Used: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Jitter bit Data Loader, Workbench, Workflow & Approvals, Lightning, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script & J-query, Eclipse IDE Plug-in, Windows Apps Associates Hyderabad, India May 2016 June 2018 Salesforce Developer Responsibilities: Met with Product Owners to gather requirements and implement using agile methodology. Mapped functional requirements to Salesforce.com features and functionality. Performed scope and feasibility analysis of all areas considered for Salesforce implementation. Performed SFDC administration and development activities which include managing roles, profiles, queues, assignment rules, validation rules, workflows, triggers, classes etc., Worked on defects and enhancements through analysis, design and development using Force.com IDE. Led architectural and design discussions with customers to ensure technical success throughout the engagement. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups. Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma-separated values (CSV) files. Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization. Implemented web-based case management automation - Web to Case (on Case Object) to track and solve employee s issues. Architected complex technical Cloud CRM solutions and integrate multiple technologies with Salesforce.com/Force.com. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages. Time-triggered tasks, email alerts, field updates to implement business logic. Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes. Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes. Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit the needs of the application. Implemented and Consumed Knowledge Base Dashboards & Reports App Exchange for providing Reports and Dashboards that monitors the Knowledge Base. Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com. Used it to read, extract, and load data from comma-separated values (CSV) files. Customized company profile and communication Templates of the organization as per the organization requirements. Technologies Used: Saleforce.com platform, Force.com, Service cloud, Apex Class, Apex Triggers, Visual force, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, CSS, Email Services, HTML, Java Script, Java, Web Services, WSDL, Eclipse IDE Plug-in, Windows. EDUCATION: Master s in Computer Science, JNTUH, 2014 Bachelor s in Electronics and Communication Engineering, JNTUH, 2011 Keywords: cprogramm cplusplus user interface information technology microsoft procedural language Florida New York Texas