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Habib - Network engineer

[email protected]

Location: Mauriceville, Texas, USA

Relocation: yes

Visa: H1B

Habib Khan [email protected] Visa status: H1B PROFESSIONAL SYNOPSIS: Bachelor of Electrical & Electronics & M.B.A with 20+ years of experience in Telecom domain. Extensive knowledge of different elements in Packet core Network Understanding of P25, Tetra,4G, LTE/HSDPA/3G & EDGE/2G Network Protocols like ISUP, SCCP, CAP, BSSAP, MAP, SIGTRAN, H.248/MEGACO, TCP/IP, SCTP, etc. Strong analytical skills, the ability to meet deadlines, enjoy challenges and work diligently to solve problems, fast Learner and adaptable. Developed skills in Solaris 8 (Sun Microsystems UNIX). Undergone technical training with Sun Microsystems for Solaris fundamentals & system administration. WORK EXPERIENCE KOC Project Leader Engineer. Dec 2017 till now Proficient in 2G, 3G, 4G, and 5G technologies. Hands-on experience with RAN equipment from major vendors (Ericsson, Nokia, Huawei) 24/7 operations support in Nokia EPC, IMS, 4G/3G/2G HSS/MMES/SGSN & GGSN, NTP. In-depth knowledge of Ericsson LTE core network architecture and protocols (EPC, E-UTRAN, SAE, SGSN-MME, SGW, PGW, HSS, PCRF) Extensive knowledge of networks and designing P25, WiMAX and Nokia Microwave networks. Designing and implementing the ITSM Project in Wicom department. Preparing memo to various department. Sharing my knowledge with others colleagues to get more productive work. Preparing the evaluation reports for issuing the new assets to KOC team and contractors. Preparing the back charges for Contractors. Maintaining and updating the complete assets. Planning and executing yearly KOC Capital Asset Physical Inventory. Coordinating with various vendors to ensure productivity, job completion and compliance. Examining the support from the vendors to include deployments, troubleshooting, configuration, problem management, training, and maintenance As a one of the LTE task force members, involving in High level design and low design Prepare and deliver technical network design of 4G/LTE connectivity based on KOC stranded. Knowledge of various aspects of RF theory including frequency propagation characteristics, link budgets, antenna patterns and transceiver/receiver/modulation technologies. Ability to prioritize work and handle multiple tasks simultaneously in a fast-paced environment. Handling all RF related customer complaints by checking / inspecting serving BTS site suggesting additional sites, if any. Performing Physical optimization of the network so as to minimize coverage holes & interference in WiMAX network Alarm monitoring and proper escalation to support in a time bound manner Hands-on experience with Ericsson ENM (Ericsson Network Manager) for network management and configuration. Proficient in Ericsson Core Network Audit tools for network troubleshooting and performance optimization. Provide support for Motorola p25/ Tetra Airbus DXT service deployments, account setup with Provider, troubleshooting and configuration, to Provider services. Handling the complete Motorola p25 new RF GTR 8000 sites upgrade project. WORK EXPERIENCE Nov 2015 - Feb 2017 Ooredoo TELECOM, project. Sr. Engineer, Core (NSS) Strong leadership and communication skills. High level of IT/Telecom proficiency. Excellent leadership, interpersonal and communication skills. Commitment for delivering a high level of customer service. Ability to work under pressure. Flexibility to respond to a variety of work situations. Ability to work on your own and as part of a team. Extensive management and supervisory experience. Execute the operation and maintenance tasks: Alarm clearance, diagnostics, and faulty Hardware replacement/activation in coordination with superiors to fulfil network KPI Follow up and help resolve customer complains related to NGN and services to achieve highest level of customer satisfaction and to achieve targeted KPIs. Collection of alarm symptoms, traces, archives & trouble tickets logging to maximize systems and service availability. Escalating service affecting alarms and activities to resolve systems technical problems efficiently. Second Level Support for Ooredoo Kuwait for Nokia Packet Core Network Operation, Maintenance and Network Optimization. USN: Interface configuration (3G & 4G network), Co-ordination and resolving all interface issues in SGSN&MME, testing of DNS for the new APN s, Configuring for new roaming partner to roam in VPLMN, monitoring of throughput, by Analyzing the Health Inspection Report to improve the PDP success rate, Attach success rate, handover rate. Policies related to PCRF, OCS and solving the subscribers issues by using the Trace & TCP dump.. Provide technical support for (SGSN, GGSN, FUSION, BWM, PCC) and MIEP products PS Core KPI analysis & troubleshooting measures in case of degradations. December, 2005 Oct 2015. Ooredoo TELECOM, Sr. Engineer, Core (NSS) Cultivating a positive working environment for all staff to work in. Provide technical support for (SGSN, GGSN, FUSION, BWM, PCC) and MIEP products 24/7 operations support in Nokia IMS, SGSN, GGSN and Ericsson LT4G/3G/2G HSS/MMES/SGSN & GGSN.BWM, RADIUS, NTP & TRIO. Continuous follow up of CSRs with Ericsson support team. Provide technical support for (Juniper & Cisco routers, Extreme Switches, Firewalls, DNS and Radius server) nodes Provide technical support for (Huawei, UGW, USN/MME, PCRF, DNS) and Huawei products. Provide technical support for software & hardware update and up gradation of the above nodes Alarm monitoring and proper escalation to 2nd line support in a time bound manner. Give technical solutions of Customers daily queries and problems of the above products. Handling and troubleshooting customer HSDPA/EGDE complaints. Determines need for technical escalation Excellent Customer Interface skills. Measuring transfer rates Simulation of real subscriber behavior by throughput testing HSDPA / EDGE theoretical download from various ISP APN & B2B APN s Testing out using a commercial BlackBerry device Real End-to-End testing of BlackBerry push service. Keeping in close contact with Vendor SLS for complex and critical issues 24*7 operations, second level support both in SW and HW troubleshooting. Maintained 4G,UMTS Network with ATM and IP Backbone and 2G system. Often use SS7 Protocol analyzer Nettest & Astellia GSM / UMTS / SLM VIP care Activity Analysis for call and signaling troubleshooting. Scheduling automated testing through SIGOS probe-based monitoring July 2001 Nov 2005 WATANIYA TELECOM, Kuwait Network Operation Center (NOC) Position: Engineer Knowledge of OMC-R activities of Siemens / Nokia / Ericsson Configuration of Nokia Radio Network Elements through the NOKIA NETACT tools. supervision and management of all network alarms such as signaling links, E1 alarms, remote switch failures, etc. via NETACT, Ericsson OSS & TMN provision for immediate operation and maintenance, troubleshooting and isolation on faults remotely in coordination with on-site O&M staff to prevent equipment for non-operational and possible loss of service and revenue first line support for all (Siemens, Ericsson, Nokia System) generation of trouble tickets and activity reports that keep the management abreast with the current status of the network surveillance and management of faults for restoration on all clients systems performance of scheduled routines and batch jobs to ensure system availability and provide various outputs for other business units monitoring alarm events on both switching and transmission system affecting technical operations not only within the company but to various interconnecting carriers as well responding to escalated customer network faults Feb 2001 July 2001 IMETRIS CORP Michigan USA System Administrator Installing and Configuring of Applications and Proxy settings for internet access. Installing and configuring of LAN/WAN equipment, Network Laser printer, Network Print Servers, TCP/IP Printers etc., Defining rights for Groups administration, Using system and Group Policy for users profile. Administration and monitoring of Network, Serves, Systems, Printers, Backups. Management of Linux, NT, SQL servers and workstations. Setting up Majordomo and successfully implementing it. IP Masquerading in Linux Putting up Firewall Concept in Linux Servers using ipchains Implemented an Intranet website using Apache and maintaining October - 98 Jan 2001 MM IMAGINE TECHNOLOGIES PVT., LTD. Chennai, India System Administrator Managing the Linux/Internet-based communications system in Madras (India) as well as in Boston (US) including the installation, configuration and maintenance of Linux servers and all related software line DNS, NFS, SAMBA, PPP, SENDMAIL, UUCP, APACHE. Complete designing, planning of new networks, hardware, power structures for HO, Elnet and for franchisees. Managing the Purchases of new Computers and Peripherals Management of stores and Inventory control systems. Client services like Vendor management and Customer relationship are partially part of my duties. July-97 Sep - 98 ACCEL ICIM SYSTEM & SERVICES LTD. Mumbai (INDIA) Position: Support Engineer Maintenance and administration of systems running on a network of Unix and Novell server with Win 95 and NT workstations. In designing, developing and implementation of 40+ users Involved Novell 3.12, Ethernet LAN Conducting seminars on networking and communications were part of my assignments. Implemented training courses for new recruits from other branches. EDUCATION M.B.A, University of M.K.U Bachelor of Engineering in Electrical & Electronics (B.E., University of Madras) CCNA - Cisco Certified Network Associate ITIL - Information Technology Infrastructure Library DCNT- Diploma in Communication & Network Technology MCSE - Microsoft Certified Systems Engineer SEMINARS / TRAININGS ATTENDED Technical: Oct 01 02, 2017 LZU1082317 -EPG 16 Administration and Troubleshooting Oct 03 04, 2017 LZU1082269 - SGSN-MME 16 (Virtual) Administration Oct 05 06, 2017 LZU1082269 - SGSN-MME 16 Troubleshooting Oct 07 09, 201 LZU1082269 - SAPC 16B (Virtual) Operation, Configuration and Troubleshooting Oct 10 12, 2017 LZU1082269 - HSS-FE 1 (Virtual) Operation and Configuration for EPC Oct 13 15, 2017 LZU1082269 - Ericsson User Data Consolidation (UDC) 16 Overview Oct 15 16, 2017 LZU1082269 - Ericsson Centralized User Database (CUDB) 16 Operation & Service Configuration Oct 17 18, 2017 LZU1082269 - OSS-RC 16 System Administration Sep 17 19, 2017 LTE L16 Air Interface Sep 20 21, 2017 LTE L16 protocols and procedures Sep 23 24, 2017 LTE l16 Radio Network Functionality Sep 25 26, 2017 LTE L16 Initial Tuning Sep 27 28, 2017 LTE L16 Configuration Mar 03 04, 2015 EPC Network Fundamental (Huawei) Mar 05 06, 2015 USN9810 (MME SGSN) System Commissioning USN9810 (MME SGSN) System Overview Mar 08 09, 2015 USN9810(MME SGSN) Hardware Software System Mar 09 10, 2015 USN9810(MME SGSN) MM SM Data Configuration USN9810(MME SGSN) Charging Data Configuration Dec 22 23, 2014 RAS architecture & Siebel, Order Creation, Data Related Issues, Data Related Issues, ODB & Suspension Related Dec 16 17, 2012 Virtual Number Service training. (Roamware) Sep 18 10, 2012 Remedy, Change Management (WO/SD TT/HUSI/SOR) May 09 13, 2011 NETTEST, Introductory Training including, Call Trace Session, Report Generation - Business Objects, Multi-Protocol Scenario Workshop Feb 01 09, 2010 Astellia Training -GSM / UMTS / SLM- Phase 1 Dec 16 17, 2007 Nokia Circuit Switching Core Network Recovery Dec 12 13, 2007 Nokia MSS Based Convergence with Nokia VoIP Server Hands-On Training March 18 -21, 2007 Nokia Switching Core Network Routing Nokia SCNROU Sept 16 - 20, 2006 Nokia Circuit Switched Core Network Troubleshooting July 17 - 20, 2006 Nokia 3G Switching Core Network Operations and Maintenance NOKIA SCNOM 3G Release 4 Oct 31-Nov - 6 2007 Nokia NetAct OSS4 Administration Course 3 OSS4 Oct 21 24 2007 Nokia NetAct OSS4 Administration Course 1 OSS4 Jan 30 31, 2007 IP Training & IP for Telecommunication PERSONAL Married and blessed with two boys and one girl child. Born on June 23, 1973 in Chennai, India. 5 Ft and 7 Inches in height, Can speak English, Hindi, Urdu and Tamil. Can get along with others, team player and can also lead a group. Can work efficiently even under pressure. INTERESTS Sports like basketball and Cricket, traveling, Football Chess and music. Love reading and biking as pastime. Interested with IT/ telecom technologies. Keywords: materials management rlang information technology fiveg fourg Colorado South Dakota