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Ashraf Abdul - Network Engineer

[email protected]

Location: Jersey City, New Jersey, USA

Relocation: no

Visa: H1B

Ashraf Abdul New Jersey, USA +1 3803883661 OBJECTIVE: Desire to become a good team Player and leader of a team where I will have the opportunity for advancement through my own performance and commitment. Seeking a quality environment where my knowledge and experience can be shared and enriched in building the Organization and a challenging position. SUMMARY: Over15+Years of experience in Networking including hands- on experience in providing network installation, network integration, network support and analysis for a broad range of LAN/WLAN/WAN communication systems. Experience in Plan, Design, Install and Configuring of various Cisco switches and Arista switches. Hands on experience and demonstrated knowledge on the Routing & Switching, Network Security, Information Security. Highly motivated with the ability to work independently or as an integral part of a team and committed to highest levels of professional, Experience in Networking and Security domain which includes designing, Deployment and providing network support, installation, and Operation for a broad range of LAN / WAN Environment. Experience working in large-scale environments on high priority troubleshooting issues, several Proof of concepts for installations and Migrations to different vendor Equipment or implementing a new technology. Network Design, IDF and MDF architecture, Datacenter Architecture and support roles, Spine & leaf environment both Arista and ACI. IOS upgrades, downtime procedures, Migration projects to different vendor equipment. Hands on experience in configuring Pre-rules, Post-rules, object groups and templates in Panorama. Supported massive DDI (DNS, DHCP, IPAM) network environment hands on QIP and Bluecat tools. Experience with Network Security operations including incident handling with priorities p1, p2,p3 and p4 using tools SNOW, Remedy. In-depth expertise in the analysis, implementation, troubleshooting & documentation of LAN /WAN architecture and good experience on IP services. Internal - General Use Strong experience in installing, troubleshooting, configuring of Cisco 3900, 3800, 2900, 2800 and 1800 series Routers, Cisco Catalyst 9300,9500,6500, 4500, 3800, 3750, 2950 and 3500XL series switches. Hands on experience working with Cisco Nexus 9K, 7K, 5K & 2K Switches. Proficient hands-on experience in configuration Cisco Catalyst 2960, 3560, 3750, 4500, 4900, 6500, 9300 and 9500 series switches. Hands on experience with datacenter technologies that include spine and leaf, CISCO ACI, Arista cloud Vision, Cisco DNA Center. Working experience on the Arista 7050CX3-32S,7280TR and 7010T series Switches. Worked on Cisco Nexus 9000 NXOS to ACI fabric to work in concert with the existing Nexus 5k, 7k and ASRs for Server farm implementation. Network security operation, maintenance, troubleshooting & support of information systems. Operate Firewall. & Network security infrastructure and monitor system reliability and performance. Provide operational support for Cisco & Palo Alto Firewall and Trend micro IPS service. Configure security rule, NAT rules, exception rule, and application override rule on Firewall Palo Alto Locally & through panorama. Performing Device OS update & certificate update. Perform testing and verification with end users to verify firewall policies work as expected. Configure, install, and maintain intrusion prevention (IPS) technologies. Effectively communicates with business customers to troubleshoot connectivity issues. Understand networking concepts such as routing and switching, and work with the network team for collaborative troubleshooting. Good Knowledge of advanced technologies like VOIP, SNMP, QoS, Multicasting and MPLS. Experience with routing protocols like EIGRP, OSPF, RIP, and BGP, Enhanced level of experience with OSPF, BGP, and TCP/IP Working expertise in troubleshooting, optimizing and documenting LAN/WAN technologies. Good working knowledge of VLANs, Trunking 802.1q, VTP, Layer 2/3 switching, Inter-VLAN routing, spanning tree using MST or Rapid Spanning Tree and Port Monitoring and 802.1x authentication. Strong knowledge of HSRP, VRRP redundancy Protocols. Experience in working on Linux OS based devices. Hands-on experience on IPAM tools Vital QIP & Bluecat. Extensive experience in DNS, DHCP services design, implementation and troubleshooting. Good Knowledge of working on issues related to RADIUS & TACACS+ and worked on server issues with Network Management services in hand in hand on fixing issues related to it. Experience in troubleshooting issues related to application layer protocols like HTTP, FTP, SSH, SNMP and troubleshooting applications and performing tracing and packet captures using Wire shark. Internal - General Use Experience in troubleshooting both connectivity issues and hardware problems on Cisco Devices and RMA Good hands-on experience in working with Cisco 9800,8500, 5520, 5508, 4400 WLC s and Access Points. Good understanding of concepts like VDC, VPC, Fabric Path and OTV. Experience in implementation, support and troubleshooting of VLAN s including operational knowledge of spanning tree protocol (STP), VLAN trunking , inter VLAN routing and ISL/802.1q, IP Tunneling, Access Control Lists (ACL), and Cisco IOS. Leading, mentoring the performance of the team to ensure efficiency in operations. Excellent written and verbal communication skills, especially with respect to technical documentation as well as support. Configuring and provisioning network devices using DNA center and monitoring network performance and troubleshooting issues. Configuring and customizing DNA Center settings and Managing user access and permissions within DNA Center. Monitoring DNA Center performance and troubleshooting issues.Ensuring DNA Center software is up-to-date and patched. EDUCATION: M.Sc. Master s in computer science B.Sc. Bachelor s in Computer Science CERTIFICATIONS: Cisco Certified Network Associate (CCNA) ITIL Foundation Certification (ITIL) Azure Fundamentals Certification (AZ900) Azure Network Engineering Certification (AZ-700) Microsoft Certified Systems Engineer (MCSE) TECHNICAL SKILLS: Networking Protocols: OSI Layer, TCP/IP, GRE, MPLS, LAN and WAN routing protocols, including OSPF, BGP (IBGP, EBGP), EIGRP, RIP, HSRP, IGMP, PPP network service protocols and standards (e.g., DNS, DHCP, NTP, FTP(S), HTTP(S), SSL, SMTP, SCP, etc.) Additional Skills: Troubleshooting of VLAN configurations, 802.1q trunking, and spanning tree, VPC, VRF, STP, VTP, IP Addressing, IP Subnetting, NAT/PAT, IPsec based VPN, IPsec over GRE Internal - General Use Tunnels, VOIP, DNS, DHCP, ADS, IIS, SNMP, load balancing and high availability. BIG IP from F5 Load balancer configurations. Packet level troubleshooting using sniffer tools like Wireshark. Network Tools: Wireshark, Solar winds, Cisco Prime, Net Brian, HP NNMi and Cisco DNA Center Hardware & OS: Cisco Routers like 3810, 3600, 2500, ISR Series, ASR 1000 with IOS 16.x Cisco Nexus switches including 9K, 7K and 5K Series running NX-OS 7.x, 9.xCisco ACI including L3 APIC Controllers, N9504-ACI, N93180YC switches, Cisco DNA Center.Cisco switches like 9500, 9300, 6500, 4500, 3750, 3560, 29 running on 17.x and 16.x, Cisco wireless controllers 9800 , 8540,5520. Arista 7000 series switches in data center environment Firewalls likeCheckpoint firewall, Cisco ASA 5500,Palo Alto firewall( 850,3200,5200,5400,7600series) and panorama (M-300, 500&700) PROFESSIONAL EXPERIENCE: WIPRO Limited Client: Novartis Pharma AG, East Hanover, NJ Lead Network Engineer Apr-2023 to till date Administering, supporting and Troubleshooting Network and Security Products in the Data Center which includes Routers, Switches, Wireless, Firewalls, Proxy Servers, Load Balancers, DNS and DHCP services. Responsibilities: Client interfacing for projects, Operations, P1/P2 incidents Escalation points of contact for US region from Secure LAN services. Managed end-to-end project lifecycles, including requirements gathering, design, testing, documentation, and implementation. Designed and implemented complex Data Center architectures, deploying Nexus, Catalyst, and ACI Spine and Leaf technologies. Working in Software-Defined Networking (SDN) implementations, deployed the 100+ ACI devices in Spine and Leaf Architecture with APIC and NDO s in DC. Planning and preparation for legacy connections migrations to ACI environment. Working on migrations every weekend from legacy to ACI from end to end without service impact. Working with CISCO team for initial setup and NRFU testing before migrating actual L2, L3 and Network services from legacy Nexus and Catalyst to ACI. Worked with WAN team for migration Legacy MPLS sites to SDWAN by configuring OSPF configuration from Cisco Switches. Internal - General Use Installing, configuring, and make live new sites with SDWAN connectivity for new operations which include, all the services, desktop, laptop with LAN and WIFI, printers, camera s, Badge readers and phone. Provided network architecture designs and engineering support for global network resources, troubleshooting wide area networks, servers, routers, and switch issues. Implemented SDWAN, MPLS, OSPF, GRE, IPSec, BGP, and configured switching and routing platforms across various Cisco devices and Nexus switches. Orchestrated office moves, designing and configuring network architecture for new offices, and installed as per business requirements. Working in SNOW tool and adhering to ITIL Practices on incident, change and problem management process. Primarily supporting Datacenters, Manufacturing sites, LABs, and warehouses. Participating in Business requirements gathering for new site buildings, LAN/WLAN network design, preparing the quotation for hardware new requirements. Supporting Arista switches for newly built DC. And configured new subnets in Arista cloud vision. Upgrading Arista EOS latest version using cloud vision tool. Hands on experience with networking experience including configuring Cisco, Arista Networks switches including 10/40/100Gb.Experience designing and configuring Arista and Cisco switches and routers review technical requirements for deployment. Working on Arista 7000 series switches EOS version upgrading with stable version along with Streaming agent. Working knowledge and demonstrated experience on the Arista 7280S series,7010 Management series switches and 7050 spines switches. Working on implementations like Switch replacements, adding new switches in existing stack switch. Working on failed SUP 2T replacements without impact to the services by made secondary SUP 2T available and move the uplinks. Working on wireless access point configurations and troubleshooting. Coordinating with engineering team for long pending issues. Working as a US region technical Lead for a team consisting of 7 members including 4 L2 engineers and 3 L1 engineers Configuring Switching technologies L3/L2 VLANs, STP, VTP. Redundant protocols HSRP VRRP, F5 LTM Load balancers. Have worked on Cisco products like Cisco Prime and fixed issues between Controllers and Wireless Access point. Manage and Maintain Cisco Identity Services Engine (ISE). Handled multiple troubleshooting in issues involved with ISE RADIUS services Supported Cisco ISE and NAC authentications for MAC addresses and its lease-related issues. Internal - General Use Configured the Cisco Wireless controllers with High availability feature. Preparing reports for various site bandwidth utilization and analyzing the report for capacity management to keep better network performance for customers. Participating in weekly calls with vendors Cisco/Arista also participating in discussion with Service Line managers for review and service improvements. Configuring and provisioning network devices like Wireless controllers and Access points using DNA center and monitoring network performance and troubleshooting issues. Implementing security policies and ensuring compliance and managing user access and permissions. Configuring and customizing DNA Center settings and Managing user access and permissions within DNA Center. Monitoring DNA Center performance and troubleshooting issues. Ensuring DNA Center software is up-to-date and patched along with AP service pack for Access points. Environment: Cisco L2 & L3 Switches (2900, 3560, 3750, 3850 4500 & 6500,9300,9500),Cisco Wireless controllers, Access Points, AP Groups, Flex Groups, Nexus switches (2K, 5k, 7K, 9K), VLAN, VTP, VSS, VPC, Routing Protocols: EIGRP OSPF, BGP Cisco IOS and CATOS,CISCO ACI and Arista spine and leaf architecture, CVP Portal DNS, DHCP, SMTP, Cisco Prime, HP NNMi, Remedy on Demand, Service Now,NAC,Bluecat,QIP,IPAM WIPRO Limited Client: Novartis Pharma AG - Hyderabad Lead Administrator Mar-2017 to Apr-2023 Novartis is in Pharmaceuticals spread across the globe with multiple sites. We provide the support 24x7 to make sure all Data Centers, Manufacturing and Production sites are up. Responsibilities: Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP. Configuring Switching technologies L3/L2 VLANs, STP, VTP. Redundant protocols HSRP VRRP. Working on EOL projects to refresh all EOL network devices. Joining MIM calls for all P1 & P2 incidents to provide resolutions on priority to avoid any business impact. Participating Critical migrations to complete all required changes from networking perspective. Maintained router and switch configurations updated and changed configurations depending on corporate requirements and documentation. Involved DNS,DHCP server migrations from QIP platform to Bluecat Environment. Internal - General Use Fluent networking expertise with DNS, DHCP,IPAM, DDI Appliances with bluecat tool. Coordinate with site engineer and troubleshooting Physical connectivity and configuration issues using console. Worked on Arista cloud Vision( CVP) Deployed on VM's and supporting Arista switches for newly built DC. And configured new subnets in Arista cloud vision. Upgrading Arista EOS latest version using cloud vision tool. Arista CVP single node migrated to Multi-node cluster without any impact to services. Hands on experience with networking experience including configuring Cisco, Arista Networks switches including 10/40/100Gb.Experience designing and configuring Arista and Cisco switches and routers review technical requirements for deployment. Working on Arista 7000 series switches EOS version upgrading with stable version along with Streaming agent. Working knowledge and demonstrated experience on the Arista 7280S series,7010 Management series switches and 7050 spines switches. Strong experience in installing, troubleshooting, configuring of Cisco 3900, 3800, 2900, 2800 and 1800 series Routers, Cisco Catalyst 9300,9500,6500, 4500, 3800, 3750, 2950 and 3500XL series switches. Arista 7000 series switches in data center environment Hands on experience working with Cisco Nexus 9K, 7K, 5K & 2K Switches. Good hands-on experience in working with Cisco 8500, 5520, 5508, 4400 WLC s and Access Points. Created network diagrams and proper documentation and inventory for the network infrastructure. Experience in implementation, support and troubleshooting of VLAN s including operational knowledge of spanning tree protocol (STP), VLAN trunking , inter VLAN routing and ISL/802.1q, IP Tunneling, Access Control Lists (ACL), and Cisco IOS. Troubleshoot with the customer and with the vender for connectivity issues. Create and maintain network related LLD and HLD diagrams in repository. Configuring and Maintaining the Wireless Devices. Working Knowledge in load balancer and riverbed, CiscoPrime,Netbrain,DNA Center Designing, developing, maintaining, and supporting new network, add-ons or modifications to existing Working in a global network operation team as L2/L3 network support engineer. Maintaining and upgrading network infrastructure. Maintain and troubleshoot LAN, WAN, Wireless and Security related issues. Configure and troubleshoot switches, Routers and Wireless devices. Working knowledge on firewall policies. Internal - General Use Follow ITIL Process for incident, change and problem management. Preparing RCA for P1 and P2 incidents and joining problem management calls without fail. Participating Change Management calls to discuss and get the go ahead for implementation. Environment: Cisco L2 & L3 Switches (2900, 3560, 3750, 3850 4500 & 6500,9300,9500),Cisco Wireless controllers, Access Points, AP Groups, Flex Groups, Nexus switches (2K, 5k, 7K, 9K), VLAN, VTP, VSS, VPC, Routing Protocols: EIGRP OSPF, BGP Cisco IOS and CATOS,Arista CVP &EOS, Cisco IP phones, DNS, DHCP, SMTP, Cisco Prime, HP NNMi,NetBrian, Splunk, Remedy, Service Now,Bluecat,QIP IBM INDIA PVT Limited Client: Idea Cellular Limited- Chennai Infra lead FEB-2012 to FEB-2017 Responsibilities: Handled CISCO 3845, 2600, 2500, 1800, Routers and CISCO Catalyst Switches 2950, 3550 series. Supporting the Network setup that includes all Brand computers in desktop connected through Catalyst Switches (2950/ 3550/3560) and WAN connectivity over Cisco 2600/3800 router and dedicated Links from ISP/MPLS.Arista Perform Troubleshooting end-to-end between the two sites Providing on site technical support for corporate customers for their VPN connectivity. Monitoring/ maintaining all the network components (Routers, Switches, Modems,) and rectifying/ reporting/ escalating in case of any degradation/ failure. Configuring VLANs, VTP, HSRP, and managing network congestion with Cisco Switches. Upgrading the IOS on the ASA5550,5585 on Cisco Routers and Cisco switches Implementation of TCP/IP & related Services-DHCP/DNS/WINS Maintaining VA (Vulnerability Assessment) chart and ensuring vulnerable free site. Configure Catalyst 3560 Switches and Maintaining Layer 3 and Layer 2 Cisco equipment s. (IOS upgrade/ VLAN and basic switching support/ WAN connectivity support). Configuration of, TCP/ IP, DNS, DHCP, IIS (web Server), ICS, POP3, Proxy Configuration. Configuring routing protocols EIGRP, OSPF, BGP in various designs. Cisco routers 2900 1900, 3800, 7200 switches 6500 4500 3750 2560. Configuration and installation of Nexus 5k and configuring Virtual Device Context in Nexus 7010. Configuring Switching technologies L3/L2 VLANs, STP, VTP. Redundant protocols HSRP VRRP, F5 LTM Load balancers. Configured the Cisco Wireless controllers with High availability feature. Internal - General Use Preparing reports for various site bandwidth utilization and analyzing the report for capacity management to keep better network performance for customers. Interacting with the client to freeze the requirement. Designing the network and facilitating the routing part using OSPF. Designing the Loop free redundant LAN using HSRP. Providing LAN, WAN and security solution for the customer to have a secure and stable network design in place. Implementing Port requests and port tagging Implementing Port channel configurations Implementing VLAN Access Lists (VACLs). Implementing VLAN Deployments and TOR Deployments. Resolving the Tickets based on their classification (incidents, requests and investigation) and priority. Documenting the changes that are done on the devices for the purpose of accounting. Handling the incident management calls escalated by the L1 and L2-System admin Team. Environment: Cisco Routers: 1800,1900, 3750, 4948, 2811, 2600; Cisco Catalyst switches 6509, 3750, 3550,2960; Routing Protocols: EIGRP OSPF, BGP.Cisco IP Phones. Contract-IBM INDIA PVT Limited Client: Idea Cellular Limited- Hyderabad Sr System Engineer Mar-2007 to FEB-2012 Responsibilities: Maintaining & Troubleshooting a Network which consist of 24 Servers, 1000+ desktops and Laptops, 20 Network Printers with Clients of Windows XP & Windows 7 Operating Systems. Administration of Server and Network performance information and event alert monitoring system using Big Brother and MRTG tools integrated with IIS server. Working on Remote Admin Tools like VNC, Remote Admin, Dame-ware and Net Meeting. Experience on Monitoring tools like wire shark & solar winds Configuring Cisco switches, routers and configuring VLANs. Assigning vlan as per business requirements for user,voice and other production environments. Installing software packages and patches. Verifying installed packages using appropriate tools like Nessus Scan. To complete the Isec settings on servers, switches and routers Marinating the remote location network which is both MPLS and RF on pattern adapter. Internal - General Use Need to troubleshoot the link issues with the point to point testing. Providing the It support for Idea Network elements ( BSC, MSC, MSS, & Nokia elements) Manage and marinating the wireless network and providing the support on WI-FI. Experience on BMC remedy change management requests. Working experience in migration of AVAYA stacks with Cisco switches Troubleshooting call center link issues with service providers. Coordinating with service provider for initial configuration of the Router interfaces. Configuring VLAN ports for VAS and MSC servers in 3560 & 4510R switches Environment: Cisco Routers: 1800,1900, 3750, 4948, 2811, 2600; Cisco Catalyst switches 6509, 3750, 3550,2960; Routing Protocols: EIGRP OSPF, BGP. Global Networks Client: Virtusa India Pvt Ltd- Hyderabad System Engineer Aug-2006- Mar 2007 Responsibilities: Using Track-It as work order Management Tool for solving the Customer raised requests, which includes Ticket assignment, closing, and Transferring of Tickets to respective groups as Incident management through E-mails. Installations and troubleshooting of different applications through remote management software s: Remote Desktop Connection and Apps Installer Utility and Web based Installation Utility. Maintenance of User ID, Groups, Mailbox, Disk space, Backup and restoration of windows servers. Managing of all file servers and providing access privileges to users. Configuring mail accounts and other user management Tasks in Exchange server. Print server installation and monitor on windows 2003 enterprise edition. Adding new users, deleting users and providing permissions Internal - General Use Generating Printer reports and troubleshooting printer related issues. Supporting users in troubleshooting of all software s used in development environment. Installing various software s as per user request. Providing Technical support to onsite users. Windows 2000/2003 server support and troubleshooting Environment: Cisco Routers, Cisco Catalyst switches, Routing Protocols: Windows 2003 servers and windows 7 clients. Strengths: Proven Strength in problem solving, co-ordination & analysis. Strong communication, interpersonal, learning & organizing skills matched with the ability to manage stress, time & people effectively. Achievement oriented with excellent team management skills and an ability to manage change with ease. Adoptive to new environment. Keywords: information technology golang ffive hewlett packard Arizona Colorado Idaho New Jersey South Carolina Virginia Wisconsin