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Manasa - Project Manager

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Location: Austin, Texas, USA

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SUMMARY: Certified Project Management Professional (PMP) plus certifications in Scrum Master with 9+ years of experience in handling multidisciplinary projects. Skilled in planning, scheduling, risk and change management, administrative support, quality assurance, multi-tasking, communication, and vendor management. Managed over 6 projects simultaneously resulting in a 30% increase in efficiency. Led cross functional teams of up to 20 members, resulting in a 15% increase in team satisfaction. Facilitated collaboration between multiple teams resulting in the successful delivery of a project. Implementation of process improvements resulting in increased efficiency and decreased errors. Educated and trained team and key stakeholders on Lean and Agile principles and values with a focus on the Scrum framework. Facilitated the PI planning and coordinated sync-ups with the RTE and other Scrum masters and Product Owners. Deep understanding of Good Manufacturing Practices (GMP) and various Good (GXP) Practices, such as Good Clinical Practices (GCP) and Good Laboratory Practices (GLP). Built strong relationships with Sponsors, Stakeholders, and Engineering leaders and influenced decisions Experience with managing various key aspect of any project such as scope, schedule, budget, Risk, Issues, resources, quality, testing, costs, stakeholder expectations, communications, and reporting. Experience in the healthcare domain. Experience in Microsoft stack. skill in using Power BI to create visually compelling and interactive reports and dashboards that help stakeholders better understand project data. Support high-profile, diverse, complex enterprise-level IT Projects within Financial Services, Digital Technology, and Healthcare services successfully. Knowledge of regulatory requirements from agencies like the FDA (U.S. Food and Drug Administration), EMA (European Medicines Agency), or other relevant regulatory bodies. Experienced in Leading teams and organizations across change management, Issue management, and risk management strategies and successfully obtained results as desired by the clients and LOB Experience in Global teams management using SAFe and Scrum frameworks in dynamically changing environments and led teams toward common goals experience in designing and building Power BI reports to track project progress, key performance indicators (KPIs), and other project-related metrics. Planning and executing validation and verification activities to confirm that manufacturing and testing processes comply with GMP and GXP standards. Experience in Utilizing strategic planning methodologies and goal setting to direct operations Experience in project management process execution by motivating, guiding, seeking feedback, and encouraging team members to achieve common goals. Strong knowledge & experience working in teams implementing Agile Methodologies. Soft skills include conflict resolution, issue management, change management, stakeholder management, team management, improving processes and gaps Experience in Managing complex enterprise-level programs and projects and led them successfully to completion to meet client expectations ability to integrate data from various sources, including databases, spreadsheets, and online services, into Power BI for comprehensive project analysis. Experience in Coordinating with business leaders and sponsors to prioritize strategic planning and financial funding allowance for ongoing FY initiatives Experience in funding, monitored budget, financial reporting, vendor costs, hardware, and software licenses. Excellent oral and written communication skills. Efficient in client management skills, supervision, organizational, presentation skills, operational metrics, time management, analytical, great communication and interpersonal skills. CORE COMPETENCIES: Project Management, Critical and Logical thinking skills, Cross Functional Co-ordination, Product Development, System Troubleshooting, Process Development, Data Analysis TECHNICAL SKILLS : Project Management Project Scheduling, Strategic Planning, Subject Matter Expertise, Agile, Software, Scrum Management, Project Lifecycle Management, Meeting Facilitation, Financial Modeling, Kanban, Kanban Agile Methodology. Forecasting, Lean Thinking, Performance Tracking, Budgeting, Waterfall Ticketing Tools and Querying Languages Ariba, PLM, SKU Authenticator, JIRA, Tableau, MS Visio, MS Project, MS, AWS ServiceNow, JIRA, PMO Toolkit, JQL, SQL, TFS, SFDC. Financial Reporting PWA, Essbase, SmartView, Spotfire, Hyperion, Oracle BI. Collaborative Tools Communication, Collaboration, Time Management, Critical Thinking, Creative Thinking, Decision Making, Problem-Solving, Risk Assessment, Negotiation Microsoft tools Microsoft Office Suite [Word, PowerPoint, Excel], Power BI, Axxerion,, MS Outlook 365, Trello, SharePoint, Webex, lucid chart, Clarity, Smart sheet, SAP, SQL, HP ALM, Confluence, ASANA EDUCATION & CERTIFICATIONS: Master of Science in Computer Science and Engineering from University of Texas at Arlington in 2016 Bachelor of Technology in Computer Science and Engineering from Jawaharlal Nehru Technological University in 2014 CERTIFICATIONS: PSM Certified PMP Certified PROFESSIONAL EXPERIENCE: Charles Schwab Inc. - Austin, TX Project Manager Mar 2021 to Present Gather requirements from stakeholders for the project. Document this information for further review and approval. Coordinate with the PLM data management team and get the appropriate documents for the programs using MS Outlook and manage the timelines of the project. Experience in maintaining and managing extensive documentation, including batch records, standard operating procedures (SOPs), and other critical documents, all designed to meet regulatory requirements. proficiency in creating data models within Power BI to structure data for effective reporting and analysis, showcasing your data management skills. Led a team of 10 engineers to successfully migrate a large-scale SAP system to AWS within a tight timeline of 6 months, resulting in zero downtime and no data loss. Implemented SAP Sizing using QuickSizer and HANA migration assessment and Sizing, resulting in optimal system performance and cost savings. Generate the project report from the system, using SharePoint, review it, and prepare the PowerPoint Presentation for providing project status updates to stakeholders. Analyze the data in the report and validate it in MS Excel Facilitated communication upward and across teams and served as a point of contact for other departments on project status and other project information Identifying and mitigating risks associated with GMP and GXP compliance, ensuring proactive resolution of potential issues Schedule the meeting in the MS teams with stakeholders to get reviews on the program's data reports. Experience with working in Waterfall and Agile methodologies. Experience with managing various key aspect of any project such as scope, schedule, budget, Risk, Issues, resources, quality, testing, costs, stakeholder expectations, communications, and reporting. Complete the data validation and coordinate with engineering teams of all the departments to discuss the issues and mitigate the errors. ability to create engaging and insightful data visualizations using Tableau, making complex project data more accessible to stakeholders. Reduced the number of orphaned Jira tickets that do not belong to an Epic parent/grandparent in all CTB Jira projects to zero or negligible. Jira report(s) or dashboard(s) that show a roll-up of progress on all projects across CISO. Developed the Program Sprint dashboard in Smartsheet and JIRA. Developing and maintaining SOPs that guide team members and staff in adhering to GMP and GXP requirements. experience in designing and building Tableau dashboards to track project progress, key performance indicators (KPIs), and project-related metrics. Performed CTPM- V2MOM- Calculation. skill in integrating data from various sources into Tableau, enabling comprehensive project analysis and reporting. Own migration of Azure subscriptions from Azure Service Manager (ASM) to Azure Resource Manager (ARM) necessitated a need to retire certain sequences of IP addresses. Worked with the business owner, documented business requirements, and created EPICs, Features, and User Stories in Azure DevOps and Confluence. The updated current set of measures is based on various V2MOMs (monthly updates). Created Google Data Studio Access baseline lookup (update based on needs from IT). Created and maintained the TSR (Technology Service Request) dashboard. Excellent oral and written communication skills. Efficient in client management skills, supervision, organizational, presentation skills, operational metrics, time management, analytical, great communication and interpersonal skills. DELL Technologies - Austin, TX Project Manager Sep 2019 to Feb 2021 Supported the SAP Project Manager to maintain and upgrade all elements of the internal SAP system. Managed project requirements including budgets, resources, scope, schedules, risks and reporting for key stakeholders, developers, business analysts and customers. Ensured all expectations were clearly defined and measurable success points were identified. Excellent track record in delivering IT projects within budget, scope and schedule. Provided regular project status updates to business leaders including leading project meetings, fielding questions and answering queries. proficiency in creating custom calculations, measures, and calculated fields in Tableau, tailored to project-specific needs. Schedule meetings with stakeholders, build relationships, take MoM, and maintain a comprehensive RAID log and Go-Live Operations RACI model to support all future operations activities and ongoing process tasks when the project is Go-Live. Responsible for managing project risk, cost, schedule, quality, testing, and communications. Work on evangelizing teams to use Azure Resource Optimization (ARO) tool to maximize savings by identifying underutilized VMs and turning those off or putting them in sleep mode when not in use to save money in a budget cycle. use of automated report generation in Tableau, streamlining the reporting process and ensuring real-time access to project data. Experience in maintaining and managing extensive documentation, including batch records, standard operating procedures (SOPs), and other critical documents, all designed to meet regulatory requirements. Work with SMEs and developers to resolve any outstanding Azure subscription issues. experience in using ServiceNow to streamline incident and problem management processes, leading to faster issue resolution and minimized project disruptions Successfully implemented the Siebel infrastructure on Azure cloud while replacing it with SAP. Report project progress, milestones achieved, issues, risks, and other achievements as part of the project stakeholder and communication updates. utilized ServiceNow to manage and track changes in project scope, timelines, or requirements, ensuring a structured and controlled approach to project changes. Deep understanding of Good Manufacturing Practices (GMP) and various Good (GXP) Practices, such as Good Clinical Practices (GCP) and Good Laboratory Practices (GLP). Meet with the overall PM to ensure timelines have been reviewed seasonally to support and plan ITOR deliverables in conjunction with the overall project schedule ability to create and manage service request workflows in ServiceNow, which has increased project efficiency and responsiveness to stakeholder needs. Documentation and internal configuration management exercise is carried out before the meeting with stakeholders to ensure the formatting, and sizing, review inconsistencies, and make suggestions and changes as per the ITOR standard guide. Planning and executing validation and verification activities to confirm that manufacturing and testing processes comply with GMP and GXP standards. Lead the team to change the approval committee to review the request with the ITOR executive advisor before proceeding with facilitating a meeting with the impacted stakeholder managers to review and approve (or reject) the request. Strong knowledge & experience working in teams implementing Agile Methodologies. Support the Toll-gate process for Operations projects and prepare checklists required per the project needs, carry out communications, and facilitate reviewal meetings with key stakeholders and Sr. Operations Managers and Gate Approval Committee. Developing and maintaining SOPs that guide team members and staff in adhering to GMP and GXP requirements. Document SOPs, process flow, and Ops model for each capability/tool with respect to the delivery owner for day 1 operational activities among various groups within Operations Organization. Support all team members by motivating and keeping track of deliverables and next actions in the ITER project plan. Facilitate recurring meetings with stakeholders to re-baseline of project dates due to some technology dependency or blocker. Good oral and written communication skills. Zimmer Biomet - Warsaw, Indiana Project Manager Apr 2018 to Aug 2019 Handled 3 different small-scale SMS Quarterly Releases projects under the supervision of the portfolio manager using hybrid methodologies. Led a cross-functional team of engineers, scientists, and technicians in the development of Magnetic Resonance Phased Contrast (MRPC) technology from concept to commercialization. Collaborated with cross-functional teams to design and develop MRPC components and subsystems, including gradient coils, RF coils, and pulse sequences. Conducted performance testing and validation of MRPC technology using phantoms and clinical imaging protocols. Collaborated with devops team in infrastructure projects and facilitated daily stand-ups and elaboration sessions to meet desired features as directed by business. Conducted brainstorming, JAD sessions for handling change, mitigate risk and coordinated with architects with security gate phase checklist approval Managed and reported on project risk, cost, schedule, quality, testing, and communications. Worked on Pipeline Report, using advanced Excel formulas such as VLOOKUP and Conditional formatting, used by the Vendor Management Team to keep track of the status. Excellent track record in delivering IT projects within budget, scope and schedule. Presented the charter, plan, scope, schedule, identified milestones, resource planning, coordinated deliverables, reporting for all 3 projects and made sure the business client was always updated on the current status of the project, checklist review, and approval for each project in each phase, handled difficult stakeholders and managed client's satisfaction over the complete SDLC and PMLC. Created the Work Breakdown Structure, identified major milestones and prepared the schedule for projects, assigned resources to project tasks as per the schedule, and identified dependencies that were overlapping, project charter, project plan, signing of LOEs, budgeting, scheduling integrated MS Project with Planview and uploaded all project management activities in Planview Portfolio Management tool for Portfolio Manager review and reporting. Very good at understanding Waterfall and Agile methodologies and implementing them. Fluid in data management in Excel including pivot tables and VLOOKUPs. Worked with many 3rd party vendors and presented the SOWs for Senior PM for review and approval, negotiated rates on new onboarded members, and documented and stored all invoices in MS SharePoint for future reference and avoiding data discrepancies. Established timeline by defining task durations, and dependencies in MS Project Using MS Excel PIVOT Table and VLOOKUP function performed data analysis and generated report filters. Good oral and written communication skills. InfoSoft, Inc - Houston, TX Project Manager / Project Coordinator Apr 2017 to Mar 2018 Coordinated with the project manager for project meetings, generated reports, and recorded meeting minutes. Synchronized with respective branch managers, operations teams, and the facilities management team to solve operations & facility-related issues. Coordinated with respective branch managers and employees from around 80 branches Created purchase orders, maintained inventory database, and oversaw accounts payable, the database of employee information, and contracts. Coordinate with HR and identify the candidates for the open positions in the company and schedule the interviews. Scheduled, prepared, and led meetings and conference calls between all departments. Responsible for managing project risk, cost, schedule, quality, testing, and communications. Hands-on project management experience, driving technology projects (software development and application infrastructure) with aggressive schedules Handled 3 different small-scale SMS Quarterly Releases projects under the supervision of the portfolio manager using hybrid methodologies. Collaborated with the dev ops team in infrastructure projects and facilitated daily stand-ups and elaboration sessions to meet desired features as directed by the business. Conducted brainstorming, and JAD sessions for handling change, and mitigating risk and coordinated with architects with security gate phase checklist approval. Worked on Pipeline Report, using advanced Excel formulas such as VLOOKUP and Conditional formatting, used by the Vendor Management Team to keep track of the status. Responsible to complete project change requests and obtaining approvals for any scope, schedule, or budget changes Presented the charter, plan, scope, schedule, identified milestones, resource planning, coordinated deliverables, reporting for all 3 projects and made sure the business client was always updated on the current status of the project, checklist review, and approval for each project in each phase, handled difficult stakeholders and managed client's satisfaction over the complete SDLC and PMLC. Created the Work Breakdown Structure, identified major milestones and prepared the schedule for projects, assigned resources to project tasks as per the schedule and identified dependencies that were overlapping, project charter, project plan, signing of LOE's, budgeting, scheduling integrated MS Project with Planview and uploaded all project management activities in Planview Portfolio Management tool for Portfolio Manager review and reporting. Good exposure to various Software life cycle models like Waterfall and Agile Methodologies. Fluid in data management in Excel including pivot tables and VLOOKUPs. Worked with many 3rd party vendors and presented the SOWs for Senior PM for review and approval, negotiated rates on new onboarded members, and documented and stored all invoices in MS SharePoint for future reference and avoiding data discrepancies. Established timeline by defining task durations, and dependencies in MS Project Using MS Excel PIVOT Table and VLOOKUP function performed data analysis and generated report filters. FLEXERA Global Inc. - Hyderabad Project Coordinator Aug 2013 to Aug 2015 Partnered with the business to understand the program and business requirements. Responsible for coordination and documentation of eGov concept reviews & agency handshake. Facilitated operations meetings, capturing action items, risks, and issues. Supported feasibility and performance studies, including benchmarking, capacity planning, sizing, etc. Managed and reported on project risk, cost, schedule, quality, testing, and communications. Initiate and monitor the setup of Novartis infrastructure in collaboration with internal and external Service providers, incl. Led the external technical development team with regard to program implementation. Creates and manages project/program resource loading and budget; reconciles budget monthly and communicates risks to Leadership Managed team project plans, scope, schedule, budget and risks Sets and runs effective recurring status meetings with the product, portfolio, and delivery managers Good exposure to various Software life cycle models like Waterfall and Agile Methodologies. Provides a single point of contact for projects Manages the health of the team Works with Product Owner to define project scope and objectives Works effectively with others to remove delivery team roadblocks Guides team through continual improvement process. Keywords: business intelligence information technology golang hewlett packard microsoft Colorado Texas