Home

Apurva - Sr Business Analyst

[email protected]

Location: Temple Terrace, Florida, USA

Relocation: Yes

Visa: H1B

9+ years of experience in evaluating and improving business systems for Banking and Financial Services, with in-depth knowledge of SDLC with mostly initial phases of Agile, Scrum and Waterfall. Experience in executing projects using various Software Development Life-Cycle (SDLC) methodologies Water Fall, Iterative, Agile (Scrum/Kanban), provided Agile Coaching and transition/transformation from full SDLC Waterfall to 100% Agile. Worked on projects in Waterfall and Agile methodology. Working on workorders and Production support incidents. Extensive experience in Requirement gathering, BRD, Estimations, SOW preparation, business Analysis, process change requests, providing reports Dynamic data mapping sheets, RTM, identifying test scenarios, creating test plans and performing gap analysis. Proficient in writing User Stories and analyzing and creating Use Case diagrams, Sequence diagrams, Activity diagrams, Business flow diagrams using MS Visio, PowerPoint. Managing entire project lifecycle - requirements gathering through implementation including assigning tasks to technical team, managing timelines, resolving issues, testing solutions, training users, and maintaining communication with customers and management. Strong On-Site Client-facing experience with Project Coordination, Project Setup and Monitoring, Project Communication, Release, Service, Change and Incident Management. Expertise in Agile Scrum methodology which includes creation of User story map and User stories. Excellent skills in writing business requirement document (BRD) and Functional specifications for P&C and Life Insurance Products. Skilled at performing different analyses like SWOT analysis, Cost-benefit analysis, along with good knowledge of process workflow tools and techniques. Identifying and documenting root causes and corrective actions to meet short- and long-term business and system requirements. Developed/maintained all project communication deliverables including roadmap, planning list, change request, timeline, budget, scope and other requirements. Investigating the Insurance market requirement to enhance the new features and involving in gathering requirements, prepare design documents, provide functional solutions to the client & suggest for valid enhancements, effort estimation, bug fixing and implementation. Extensively experienced at convening Joint Requirement Planning (JRP ) sessions with business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups, and Conflict. Experienced in coordinating with Quality Assurance Testing Team for preparation of Test Plans and Test Cases User Acceptance Testing activities Experience in conducting UAT, and documentation of test case and test plan. Expertise in creating training materials and conducting training sessions. Hands on experience in providing and organizing Training for associates in various projects Proven skills in requirement gathering, requirement analyzing, designing, interacting with users & development team, business and design team Cogent facilitation skills in Use Case walkthroughs, requirements elicitation sessions, and knowledge transfer sessions for personal and commercial lines of business. TECHNICAL SKILLS: Management Tools: Power Designer, Rational Rose, Visio Methodologies: RUP, Scrum (Agile), Waterfall, SDLC, KANBAN Waterfall Business Modeling/Project Tools: Smart Draw, MS Visio, Just in Mind Prototype, Snag it, Axure, MS OfficeSuite-Certified Expert (Word, Excel, PowerPoint, Access), SharePoint, Confluence Database: RDBMS Oracle, MS Access, IBM DB2, SQL Server 2000 Programming Languages: SQL, UML, XML, Java, HTML, COBOL, CICS, VSAM, Mainframe, C, C++, Java, Python Defect Tracking Tools: HP Quality Centre, ALM, QTP, Jira, SixSigma, Bugzilla, Mercury ETL/BI/Defect Management Tools: Tableau, R Studio, Power BI, MS Excel (VLOOKUP, Report and Dash Boards, Pivot Tables), SSAS, SSRS Others Tools: SSIS, Bugzilla, Quality Center, JIRA, SILK Central Operating Systems: Windows 8.1, 8, Vista, XP, Unix, Mac OS X Certification: Certified Scrum Master Agile Project Management Professional Certificate Trello for Agile Teams Project Management Foundations Professional Experience: IAT Insurance Charlotte, NC Feb 2023- Till Date Sr Business Analyst Responsibilities: Evaluate Property and Casualty Insurance Companies functionalities, coverage and implement the changes in the software. Performed GAP analysis for Billing Project. Identified GAPs between the existing system and the vendor's billing base product, Renaissance Billing System (RBS). Gather business requirements through interviews, JAD sessions and observations and created the Created the workflow for Delinquency Process in Billing center, assignment/Trouble ticket assignment in Billing center. Facilitated and led all Scrum meetings including daily scrum, sprint planning, sprint retrospectives, sprint reviews, backlog refinement and Scrum of Scrums. Performing gap-analysis between existing application architecture and proposed solution across various applications and platform Worked with the business group to document functional requirements for order management system, trade life cycle process enhancements, including new functionality, version upgrades and reporting requirements. Coordinated with Product Owners and Application development managers to ensure critical roadmap items are listed in the product backlog Proactively communicated and collaborated with business stakeholders and external vendors to analyze the business requirements. Creating technical design artifacts such as use cases, domain diagrams, data flow diagrams and business logic repositories. Leading joint application development session and transforming high-level business requirements into detailed functional specifications Providing key inputs in the weekly project time-line meetings and providing updates on the on-going developments & upcoming projects. Designing the product backlog and prioritizing user stories Created the business process model using MS Visio for better understanding of the system and presented it to Project Manager and other team members for validation. Acted as primary liaison between the client departments and the Information systems IT department to perform analysis, review, and estimation of client requests, prepared and reviewed requirements and client documentation for Personal Lines Property and Casualty business. PMA Companies (Republic Insurance) Blue Bell, PA May 2021-Dec 2022 Sr Business Analyst Responsibilities: Processing Prepared business requirements document and functional specification documents; created Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, and Screen mock-ups using Microsoft Visio Carried out defect tracking using Clear Quest, wrote Test Cases and performed User Acceptance Testing Wrote SQL Queries in Oracle for data manipulations and created Logical Data Models of the Database Manage software system development and integration projects through all phases of Project Life Cycle -analysis, design, development, testing, implement data, and post-production support. Designed and developed Use Cases and Use Case scenarios, Activity Diagrams, Sequence Diagrams, High Level and Low Level Process Flow Diagrams, OOAD using UML and Business Process Modeling. Conducted surveys, interviews, and JRP, JAR and JAD sessions and translated them into systemRequirements. Maintaining financial products and trade life cycle knowledge for product control reporting. Assisted in creating Business Requirement Specification (BRD), Functional Requirement document (FRD), Software Requirement Specification (SRS) for the project. Designed and Developed the Generic input extract to accommodate the all the business requirements. Assigning work to the team members and Involved in the implementation activities. Responsible for preparing Business Requirement Document (BRD), Functional Requirement Document (FRD) and then translating into functional specifications and test plans. Prepared project wise status report and highlighting the same to respective project manager, head of the division and senior management. Partnered with the offshore Solutions Architect Team & Project Managers, streamlining end-to-end communication. Oversaw design, regulation, and daily management of principal projects. Managed and mitigated business risks and worked to develop and implement strategic solutions. Conducting detailed investigations, analysis and evaluation of requirement Gathering and documenting business requirements, Functional specification-User Stories. Analyzed problems from Business users and to get them resolved with required department through proper channel and methodology. Assisted in the development of project definitions, project scope, cost/benefit and risk analysis, work plans, daily and weekly progress reports, and presentations. Nielsen IQ Mumbai, India February 2018- December 2020 Sr Business Analyst: Responsibilities: Expert in Line and Price Optimization (Pricing) solutions for various FMCG clients in India. Lead and managed all the Line and Price optimization-based projects for the organization. Conducted Qualitative and Quantitative research processes, including new product ideation, concept/product testing, Pack Design Navigators, Quick Screens. Analyzed consumer data and derived insights and further synthesized this data into complete and meaningful PowerPoint presentations to help answer client queries. Was managing and handling multiple stakeholders both internally and externally while also successfully generating repeat business for the organization. Won several Excellence Awards as an individual for being a consistent and key contributor at work. Successfully trained several other team members and new joiners on the Pricing and Designing solutions of the company. Infosys , India October 2014- Dec 2017 Business Analyst Resonsibilities Interacted with the project team to assign priority to Projects based on dependency and criticality Conducted JAD sessions with extensive involvement from business, Development, Testing teams, Architects, SME's (Subject Matter Experts) and Managers of various business Units Documented requirements associated change requests with requirements and connected requirements with Use cases. Involve in UAT Testing. Responsible in preparing personal and team' s daily and weekly status report Regarding the process of UAT testing process. Developed a thorough and repeatable software requirements methodology utilizing the Rational Unified Process (RUP) and Unified Modeling language (UML) Defined the project methodology from RUP. Analyzed and redefined the business processes with specific UML documentation Responsible for defining the scope of the project on Defined Benefit plans, Qualified Plans and Non-Qualified plans and gathering business requirements and doing gap analysis. Understood and articulated business requirements from user interviews and then converted requirements into technical specifications Keywords: cprogramm cplusplus business intelligence rlang information technology hewlett packard microsoft North Carolina Pennsylvania