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Nikhila - Product Manger/ Product Owner

[email protected]

Location: Remote, Remote, USA

Relocation: Dallas, Plano, Frisco

Visa: H1B

Nikhila 4694684190 [email protected] 11 years of progressive experience as a technical product specialist in delivery of innovative web applications, cloud migration, automation, machine learning projects, SaaS products integration and launch in healthcare HIT, FinTech domains. Expert in business value-driven vision and roadmap, ruthless prioritization, stakeholder management, scope schedule and cost management, quality control, product delivery, influence without authority skills, managing the portfolio of critical initiatives of mnulti-year projects. Experienced in Cloud-based development, MS Azure/AWS infrastructure, SaaS integration, enterprise software implementation and mobile application development by working with Engineering and global cross functional teams. Start-up experience with strong analytical and critical thinking skills, adaptive learner, multi-tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decisions. Skills Healthcare HIPAA/PHI, Medicaid, Managed care, Insurance, Patient eligibility, Medicare CMS, EHR/EMR, claims processing, billing, appeals and audits, Patient EHR, document repository, process and data flows, patient portal, Mobile App for Clinicians, Warehouse, shipping, E-commerce, Interoperability, wound care, OUT, PECOS/NPI Technology MS Azure/ AWS, Microservices architecture, Web services API protocol (HTTPS/JSON/RESTful), Sage intact, SAP HANA/FICO, SAGE CRM, SAGE PRO ERP, MS dynamics, LaserFiche, SQL, Tableau, Postman, Swagger, Machine learning algorithms (decision tree), Mobile app development, PEGA PRPC Strategy Roadmap, Cloud & microservice architecture, Enterprise software, systems integration, Customer interview, Stakeholder Management, Product Lifecycle (PLC), Cross Functional Team Lead, Agile/Scrum/Kanban, User Stories, Lean Agile, SAFe Scaled Agile Framework Tools JIRA, Confluence, Invision App, Zeplin, IBM Rational Suite, SharePoint, MS Office, Axosoft, Smartsheet Design UI/ UX design, Mobile UX design, Scope, Wireframe, Value stream Quality Control Catalon Studio, Rational Q, HP Q Centre, Clear Quest, Test Rail, SOAP UI, Run deck Ansible Education Master of Science Information Systems (MIS)/ California State Univ, Los Angeles Mar 2016 Master, Business administration (MBA) / Osmania University, India May 2012 Bachelor of Technology in Computer Science Engineering / JNTU, India June 2010 Certifications Certified SAFe Product Owner/ Product Manager Professional SCRUM Master Work Experience Sr Product Manager Jul 2024 Till Date Tissue Health Plus Led the product design of a pilot value-based wound care product with 8 major features for go-to-market strategy. Managed product design and roadmap in onshore/offshore delivery model for optimal efficiency. Enhanced product economics to cater to tiered go-to-market approach, driving company growth. Lead, Product/Program Management Feb 2023 Jul 2024 Restorix Health Led Product management team to support IT portfolio of $6 M, Q goals, strategy, lay out roadmaps or project plans to drive products towards timely delivery. Led product lifecycle of redesign order to fulfillment, Billing, fulfillment to revenue processes involving home built applications with multiple SaaS systems for end-to-end post-acute business workflow, boosting efficiency and reducing costs by $500k per quarter. Led the team of Product owners and project managers delivered 35 projects across software development, sales, IT integrations, IT infra, security, compliance and enterprise application projects. Senior Product Program manager Jul 2021- Feb 2023 Gordian Medical dba American Medical Technologies Led the product life cycle of Patient clinical management system for post-acute DME order fulfillment which reduced order submission time to 1/5th thereby increasing orders per day improving overall business revenue of the company by 40%. Implemented patient (Eligibility (My Ability API), doctor (PECOS), Payer validation, integration with Warehouse inventory management system Deposco (SaaS), UPS/FedEx shipping sockets. Led Product lifecycle for wound pathways, a recommendation engine mapping wound characteristics (size, infection) to healing dressings (wound care products) taking into consideration regulatory Medicare CMS (LCD) rules, Insurance payers, inventory stock counts and profitable vendor price for company. Spearheaded the Warehouse management software, Deposco, a SaaS integration for two warehouses, automating their picking and packing by scanning bar codes and integrated UPS/ FedEx shipping sockets. Increased efficiency by 250% by orders processed and saving money for expedited shipments and backlogs. Inventory forecasting tools integration increased visibility into demand and supply by 90%. Implemented API Integration with Salesforce for sales team to track partners, programs and Brightree (SaaS) resulting in a 21% increase in ROI. Senior Product Owner Feb 2017 Jul 2021 Gordian Medical dba American Medical Technologies Launched SMART android mobile app for clinicians, eliminating the need for manual schedule management leveraging Google Maps Geo-tags integration to implement schedule-based routing to facilities, patient Document scanning, Intuitive user dashboard featuring user goals, KPI s, team management. App resulted in saving 30% of clinician s day and saving $500k/annum for the company. Spearheaded companywide digital transformation introducing agile methodology for delivering IT products and initiatives. Eliminated pain points and bottle necks for operation teams (Insurance check, DME order processing, warehouse) by automating Patient creation service and minimizing manual workhours resulted in saving 42% of their time. Led continuous enhancements and integrations projects of our ERP, Logistics or Financial transaction processing applications. Launched fast track COVID Protective equipment self-ordering portal for companywide users during pandemic for timely delivery products for employees safeguard sat facilities. Technical Business Analyst Mar 2016- Dec 2016 Highmark Solutions (Blue Cross Blue Shield) Systems analyst/ SCRUM Master Dec 2012 - Apr 2014 Axxera Software Pvt Ltd Software Analyst Jul 2010- Aug 2011 HSBC bank Keywords: user interface user experience information technology golang hewlett packard microsoft