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Akhil Reddy - Sr. MS Dynamics 365 CRM Developer

[email protected]

Location: , ,

Relocation: Yes

Visa: H1B

Akhil Reddy [email protected] 4704910042 linkedin.com/in/akhilreddy-d365 SUMMARY Around 9 years of Experience in Information Technology with a strong background in MS Dynamics CRM, C#, XML, HTML5, and JavaScript. Hands-on experience across all stages of the Software Development Life Cycle (SDLC) including business requirement analysis, build, unit testing, system integration, and user acceptance testing. Experience in Microsoft Dynamics CRM 2011, CRM 2013, and CRM 2015. Design and customize CRM forms, Ribbons, Site map, Plug-ins, Workflows, Dialogue, Custom Workflow assemblies, Web resources, etc. Developed custom applications using SOAP and REST-based CRM Web Services. Experience in Microsoft Dynamics CRM integration with existing external applications. I have good experience with SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services) and Dashboard customization with complex charts built from SSRS. Experience in Web and Windows-based application development using Microsoft Technologies like Framework, C# .Net, ADO.Net, XML, JavaScript, MS SQL, and SQL. Experience in fostering and developing client relations, providing end-user training and innovative technical solutions, conducting software demonstrations Hands-on experience in Dynamics CRM forms customization using JavaScript and integration of CRM with other web/windows applications. Designed several custom dashboards with various degrees of complex visualizations using charts and reports. Expertise in web technologies to develop data-centric applications using C# and ASP.NET with MVC architecture and razor engine. Experience in building rich web experiences using JavaScript and Silverlight. Experienced with SQL server, SQL, TSQL, stored procedures, Functions, Triggers, Backup and Restore. Proficient in HTML, XML, and JSON. Experience with integration and functional testing, SCRUM methodologies, and Sprints. Experience in CRM integration with SharePoint 2013, outlook client, and other systems. Leadership skills include the ability to lead and motivate co-workers from all backgrounds, creative problem-solving, and solution-oriented work style, decisive and confident decision-making, and in-depth proficiency with new technology trends. Technical Skills Enterprise Technologies Microsoft Dynamics CRM 2015, 2013, 2011 Web Technologies Ajax, XML XLST, SOAP, WSDL, UDDI, HTML 5, CSS, Java Script, jQuery, DATA, Fetch XML, JSON, ADX Studio, Scribe Insight Databases MS SQL Server, MS Access, Azure SQL. Programming Languages .NET, ASP.NET, VB.NET, C#, XML, Web Services, WCF, WPF, Win Forms, Web Forms, T-SQL, PL/SQL Reporting/Analysis SSRS, SSIS, Crystal reports, Excel DevOps Azure DevOps, CI/CD Pipelines, Version Control (Git) Power Platform Power Apps, Power Automate, Power BI, Dataverse Tools VFS, Visual Studio, TFS, Jira PROFESSIONAL EXPERIENCE American Express (Amex), Atlanta, GA August 2023 Present Sr. MS Dynamics CRM Developer Responsibilities: Involved in requirements gathering, analysis, and project planning. Customized MS Dynamics CRM 2015 application based on the business requirement. Used MS Dynamics CRM 2015 Customization tools to customize system components such as forms, views, attributes, relationships, and entity mappings. Created organizations, business units, groups, and their relationships. Created several client-side extensions using JavaScript, CSS, and HTML5. Developed both Managed and Unmanaged solutions in Microsoft Dynamic CRM 2015/2016 to support the enhancements and published the customizations into the system. Created Custom Entities, Custom attributes for individual business units in MS DynamicsCRM2015, according to their business process. Migration of data from Excel source to CRM using SSIS. Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management. Integrated with SSRS to support reporting, data analysis, and business planning. Created SSIS packages for different data-loading operations for many applications. Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM. Responsible for the upgrades from 2015 to 2016 Service Pack 1. Developed business objects using C# for various modules. Integrated Custom WCF Service with other applications. Imported contacts from existing applications into MS Dynamics CRM2015 using the WCF service. Created user accounts for every user who needs access to Dynamics 365 (online). Replicate Microsoft Dynamics 365 (online) data to a Microsoft Azure SQL Database store Consumed and Exposed Dynamics CRM APIs for Custom API development. Created Custom Dashboards and Reports for each Department. Used Team Foundation Server to track Project Tracking and Defects Management. Environment: MS CRM 2015, C#.Net, Microsoft SQL Server 2012, TFS, SSIS, JavaScript, CSS, HTML5, WCF, SharePoint Global Payments, Atlanta, GA Feb 2022 July 2023 MS Dynamics CRM Consultant Responsibilities: Customized various system entities and created custom forms, custom fields, custom views, etc. Created all the security roles and users accordingly in the system based on roles. Perform one-to-one requirement gathering sessions with Business users and prepared the Enhancement lists in Service Module. Used MS Dynamics CRM 2013 Customization tools to customize system components such as forms, views, attributes, relationships, and entity mappings. Design and Develop Complex ERM to describe the relation between different custom and system entities. Configuration of MS Dynamics CRM with Microsoft Outlook 2013. Worked with CRM SDK for customize the entities, fields forms etc. Developed workflows to automate various business processes. Created Reusable Helpers for JavaScript, Plugins, and Workflows. Developed Plug-ins in CRM to facilitate complex business rules and validate data, create events. Responsible for Providing redundancy and backup support for other team members. Responsible for preparing Functional Specification Documentation. Gathered a variety of data points for reporting services. Developed complex reports using SSRS and deployed them into MS CRM. Developed ODATA endpoint on required entities in CRM. Developed Jscript libraries for various data validations and customizations. Designed the Security Model for the production environment. Created Dashboards, Views, Reports, and Charts. Worked on the initial setup for the Production environment created Business Units, Roles and users, imported accounts and assigned ownership. Designed and created training material for the end client. Design and Development of MS CRM Application Integration with Legacy System Using Scribe Insight Tool. Developed Plug-ins and Custom Workflow Activities to meet Business Requirements. Integrated MS CRM Application with SharePoint Application for Document Management. Created Teams and Security Roles to implement Role-based Forms. Customization and Configuration of Sub Grids using HTML 5. Implemented Logging Mechanism for Plug-ins and Workflows. Used JIRA Tool to track the defects and Production Issues. Environment: MS CRM 2013, C#.Net, Microsoft SQL Server 2012, HTML 5, SCRIBE, Jira, SSRS, SharePoint 2010 Assa Abloy, New Haven, CT January 2020 July 2021 MS Dynamics CRM Consultant Responsibilities: Involved in analyzing the Business Process, Requirements gathering and Project Planning. Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2011 as per the Business Process. Created Reusable Helpers for JavaScript and Plugins. Involved in the Development, Unit Testing, and Integration Testing of most of the critical modules in this Project. Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency. Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service. Consumed and Exposed Dynamics CRM APIs for Custom API development. Integrated Custom WCF Service with Legacy Applications. Worked on setting up relationship between System & Custom entities. Used Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities. Scoped, designed customized templates using HTML5, CSS and JavaScript. Migrated MS CRM Application from 2011 to 2013. Performed Peer Code Reviews. Environment: MS CRM 2011/2013, C#.Net and Microsoft SQL Server 2008 R2/2012, HTML5, CSS, JavaScript, CGI Inc, Bengaluru, India November 2017 December 2019 MS Dynamics CRM Consultant Responsibilities: Involved in analyzing the Business Process, Requirements gathering and Project Planning. Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2011 as per the Business Process. Created Reusable Helpers for JavaScript and Plugins. Involved in Development, Unit Testing, and Integration Testing of most of the critical modules in this Project. Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency. Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service. Consumed and Exposed Dynamics CRM APIs for Custom API development. Integrated Custom WCF Service with Legacy Applications. Worked on setting up relationships between System & Custom entities. Used the Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities. Performed Peer Code Reviews. Environment: MS CRM 2011, C#.Net and Microsoft SQL Server 2008 R2/2012 Effone Technologies Private Limited, Bengaluru, India Feb 2016 October 2017 .Net Developer Responsibilities: Served in developing the Front-end GUI with ASP.NET and developed user controls for professional GUI. Involved in building and consuming of web services dynamically from different sources with web referencing. Developed and coded classes to modularize the application, for it to interface with the database and display complex sets of data on various screens. Added Server controls, Custom controls to enhance the functionality of the ASP.NET pages. Developed custom controls using AJAX. Involved in the design and development of Database and writing Stored Procedures, Creating Packages and complex queries in SQL. Interacting with Business Analysts, Testers, Other developers, Offshore Teams, and Managers to deliver a Web-based solution. Involved in customizing coding solutions for different modules in different representations. Involved in the deployment process and production support. Created Custom webpages using HTML5, CSS3 Extensively used XML and dataset for accessing data from SQL Server 2008 database. Used Cross Tabs, Sub Reports, Formulas, and Parameters in the reports. Generated Sales Reports for statistical analysis of data at the user level using SSRS. Environment: Visual Studio .Net, ASP.NET, C#, ADO.NET, SQL Server 2005, HTML, JavaScript, XML, CSS, Win Forms, Crystal Reports, Web Services. Education: Masters in Computer Science from Kennesaw State University, USA- 2022 Bachelors in Information Technology from Satyabhama University, India -2016 Keywords: csharp continuous integration continuous deployment business intelligence information technology microsoft procedural language Colorado Connecticut Georgia