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Bharathi - AWS DevOps Engineer

[email protected]

Location: Altheimer, Arkansas, USA

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Joshua Professional Summary Obsessed with quality improvement, experienced and highly committed to creating world class SQA Teams Managing and coordinating large SQA Teams working on cross product development and test cycles. Proficiency in Requirements Management, Test Management and Release Process Management. Oversee the end-to-end testing process for the entire application in different technologies and across platforms Strong Domain Knowledge in Financial / Banking and SAAS. Excellent Communication skills - verbal, written and negotiation to achieve planned organizational objectives. Technical Skills Platforms Microsoft Windows, Apple iOS, Google s Android OS, Apple macOS, Linux OS Web Browsers Google Chrome, Mozilla FireFox, Microsoft Edge, Safari Defect Tracking & Version Control HP Quality Center, Mercury TestDirector, Rational ClearCase, Rational ClearQuest, Harvest, Visual SourceSafe, CVS, PVCS, Vault, SVN, Bugzilla, JIRA, Quick Base, Perforce, Rally, Pivotal, ALM Testing Tools QuickTest Pro, Selenium, Web Driver 2 API, SOA Test, Rational Performance Tester & Functional Tester, SoapUI, Appium, Watir, JProbe, JPerf, JUnit, TestNG, WinRunner, LoadRunner, IBM Security AppScan, RobotFramework, Jaws Testing Artifacts Test Plans, Traceability Matrix, Test Cases, Test Scripts, Test Suits, Test Data, Test Harness Testing Management Functional, Unit, Integration, System, Regression, Smoke, User Acceptance, Alpha, Beta, Performance, Usability, Destructive, API, ADA Compliance Work Experience Chabez Tech, Pennsylvania (July 2023 To date) Project: VCC (Vendor, Client and Consultants) Management System Role: Quality Assurance Manager Offshore Team Responsibilities: Worked closely with product management and development engineers to understand the features and help the QA team create robust comprehensive test plans and test cases. Participated throughout the design and development process, analyzing features to point out inconsistencies. Guided the QA team to communicate and interact with appropriate areas on problems, changes and enhancements that may impact the data flow or functionality within the application. Optimize annual operating budget across a mix of resources, managed services and training/development for in-house team, based on a long-term view of business value. Created and executed team training plan and individual professional development plan to achieve quarterly goals for individual team members and to ensure they are aligned towards a successful annual performance review. Develop, update and execute policies, procedures, guidelines, and standards to support a sound Vendor, Client and Consultants Management system. Provide recommendations for planning, budgeting and providing technical oversight on contracts, design and execute short- and long-range plans for optimum utilization of personnel and resources. Supervise and manage a multidisciplinary Quality Management team for Chabez Tech priority initiatives and special projects. Work collaboratively with Chabez Tech Projects in developing and managing ongoing collection and analysis of data for ongoing development and refinement of projects. Establish and track key performance indicators (KPIs) to measure the effectiveness of quality assurance processes and initiatives. Environment: SQL, Microsoft Office Applications Word, Excel, Power Point, JIRA, Confluence, Quality Center. Tata Consultance Services Client: Waste Management, Houston, Texas (November 2022 July 2023) Project: Logistic Sustain Program Role: Quality Assurance Manager Onshore and Offshore Description: Waste Management of Texas has its operations in USA and Canada for Trash Collection, Waste Disposal, Recycling, Roll-Off Dumpster Rental, Bulk Trash Pickup, Construction Waste Disposal, eWaste, etc. Each of these Products and Services offered by WM spans through several applications which are interconnected with a complex algorithm to customize the details of the Services and Billing depending on the region and country of operation. All L2 fixes were tested and documented with appropriate ticket numbers by the offshore and onshore QA teams depending on the time the issue originated. Responsibilities: Lead Onshore and Offshore L2 QA teams for testing the transitioning of 40 applications. Reviewed test plans and test cases for functional and regression testing. Ensure every production issue is properly categorized and sufficiently investigated to drive the testing solution. Brainstorm for architectural and technical guidance to drive testing scenarios for production issues. Participate in Daily and Weekly meetings with Managers to understand and manage deadlines. Worked closely with the L3 QA teams, Feature Leads, Dev Leads and customers on escalations. Manage and drive remediation plans to resolve testing of critical production issues. Present reports on the testing statistical data and signoffs related to every production release. Environment: Tableau Reporting, Oracle, SQL, Application HQ, Application Adoption Trackers, JIRA, KANBAN, Microsoft PowerPoint Presentation, Microsoft Excel, SharePoint, Microsoft Project Server, Confluence Tata Consultance Services Client: DAIT / Frauds and Claims, Bank of America, Charlotte, NC (April 2022 October 2022) Project: MRA2 Compliance for Material and Non Material Change Role: Quality Assurance Manager Description: Matters Requiring Attention (MRA2) standards in Bank of America is one of the most stringent policies and practices that all projects have to conform to. The Quality Assurance Team for MRA2 Compliance tests to ensure that the test cases and test data are in compliance with BOA Standards. QA Team for MRA2 also ensures that all the test cases are in compliance with laws and regulations, enforcement actions, or conditions imposed in writing in connection with the approval of any application or other request by the bank. Responsibilities: Work closely with Project Managers, Technology Managers, and Feature Leads for every release. Ensure every change is properly categorized and sufficiently tested in every release. Monitor the defects and fixes to ensure every test plan/case is sufficiently correlated and justified. Conduct Daily and Weekly meetings with Managers and Dev Leads to understand changes. Worked closely with the Managers, Feature Leads, Dev Leads and Scrum Masters to monitor timelines. Synch the Score Cards from the Inline QA teams and follow up on projects which are in violation of MRA2. Working with Managers to ensure all the projects move from RED (Non Compliant) to GREEN (Compliant). Present reports on the testing metrics for MRA2 Compliance to the respective Managers. Environment: Tableau Reporting, Oracle, SQL, Application HQ, Application Adoption Trackers, JIRA, KANBAN, Microsoft PowerPoint Presentation, Microsoft Excel, SharePoint, Microsoft Project Server, Confluence Tata Consultance Services Client: DAIT, Bank of America, Charlotte, NC (October 2021 March 2022) Project: SDLC TA Practices and Tech Tools Horizon Onboarding and Decommissioning Legacy Tools Role: Quality Assurance Manager for Horizon Migration Description: Horizon Onboarding and Decommissioning the Legacy SDLC Applications was ongoing for the past 4 plus years and needed to be completed by June 2022 with no exceptions whatsoever. Many AITS, Components with specific Technology Types which were under the leadership of six different Technology Executives needed to be streamlined to ensure they meet their deadlines. Responsibilities: Extract data from Oracle LiveFeed which was an amalgamation of several CI CD repositories. Participated in weekly meetings with Managers and Dev Leads to resolve testing issues and blockers. Monitor QA team status, progress, issues and blockers and design mitigation plans to ensure momentum. Present the current testing progress of Horizon Onboarding and Decommissioning of Legacy Tools to higher management. Worked closely with the App Managers, Feature Leads, Dev Leads and Scrum Masters to monitor testing timelines. Worked closely with the Offshore Dev Leads to ensure there were no impediments for the QA team. Streamlined and standardized the testing status and progress reporting process. Worked with Data Analysis teams to ensure Tableau Reports, Adoption Trackers, Live Feed Data and APP HQ were all in synch with the Testing results and status. Environment: Tableau Reporting, Oracle, SQL, Application HQ, Application Adoption Trackers, JIRA, KANBAN, Microsoft PowerPoint Presentation, Microsoft Excel, SharePoint, Microsoft Project Server, Confluence Tata Consultance Services Client: GWIM DAIT & CCDP, Bank of America, Charlotte, NC (April 2021 September 2021) Project: Global Wealth Investment Management Data Analytics and Information Technology & Consumer / Client Core Data Platforms Role: Quality Assurance Manager for DOL Compliance Description: GWIM DAIT & CCDP manages the client and their related account information. It is the basis of any business BOA Merrill does in Investment domain. The Retirement Accounts opened by BOA Merrill Applications are called Brokerage Accounts and they are maintained by CCDP in compliance with Fiduciary Rules framed by Department Of Labor. Responsibilities: Quality Lead for Fiduciary Compliance for Department of Labor. Review test plan strategies and test cases for features related to the Implementation of DOL compliance. Mitigate change related defects with API Development, Database and QA Teams. Conduct triage calls and lead the process towards an outcome that reflects the best interest of QA process. Worked closely with the business teams to understand the definition, size and scope of DOL enhancements. Worked closely with the Project Managers to differentiate the QA scope and avoid overlapping. Streamlined and standardized the testing status and progress reporting process. Participated in Development and Architects team meeting to learn about the changes to ensure the deadlines. Closely worked with PMs and Feature Leads to narrow down on the critical bottleneck challenges for release. Manually performed back-end testing by executing queries to validate the data in the back-end Oracle database Created test status reports and test completion reports for DOL features testing. Environment: Tableau Reporting, Oracle, SQL, Application HQ, Application Adoption Trackers, JIRA, KANBAN, Microsoft PowerPoint Presentation, Microsoft Excel, SharePoint, Microsoft Project Server, Confluence Tata Consultance Services Client: Merrill, Bank of America, Charlotte, NC (October 2020 April 2021) Project: Benefits Online Retirement Income (401K, Equity, ESPP, NQ, Savings) Role: Quality Assurance Lead for 401K Description: Merrill provides Investment & Retirement products and services to various employers, their employees and other individuals. In connection with providing these products and services, Merrill makes available websites on the internet and mobile device applications. Merill also has an integrated Education Center with their Benefits Online in order to provide its customers with information regarding various Investment / Retirement Products and Plans. Responsibilities: Lead onshore and offshore team efforts into Production Releases. Devised an algorithm to ensure every test case is mutually exclusive and collectively exhaustive. Increased test plan coordination coverage by 300% from the first month of taking charge of the team. Enhanced the test plan documents to encapsulate every technology and non technology change. Worked closely with the offshore QA teams to ensure defects are properly classified and in compliant. Contributed towards developed of different protocols for different QA groups. Worked closely with the Project Managers to differentiate the change scope and avoid overlapping. Designed a score data repository for the QA teams to ensure there is continuous flow of scores data. Participated in Development and Architects team meetings to learn about the changes to ensure QA Teams are in synch with the magnitude and complexity of the changes. Closely worked with PMs and Feature Leads to narrow down on the critical release challenges. Reviewed QA testing to keep it consistent in every Lower Lanes, Staging, and Production Environments. Ensured every change rollback is sufficiently tested and validated for every release. Maintained 100% accuracy with score cards which was a true reflection of the QA status for every release. Environment: Tableau Reporting, Oracle, SQL, Application HQ, Application Adoption Trackers, JIRA, KANBAN, Microsoft PowerPoint Presentation, Microsoft Excel, SharePoint, Microsoft Project Server, Confluence Tata Consultance Services (October 2020 July 2023) Client: Bank of America, Charlotte, NC (October 2020 October 2022) Client: Waste Management, Houston, Texas (November 2022 July 2023) Intuit Financial Services, Mountain View, California (October 2010 July 2014) Project: Mobile, Online Banking SAAS Application Role: Quality Assurance Quality Assurance Lead / Manager Description: Digital Insight is a part of the Intuit Financial Services and the provider of online banking software to banks and credit unions. It also designed FinanceWorks, a product that allowed customers to manage their finances. In 2014, the company was acquired by and folded into NCR Corporation. Responsibilities: Worked with the Online Banking QA team into making successful Production releases. Conducted mitigation plans with Banks, FIS and FISERV to reduce the impact of downtimes. Participated in designing degraded mode data display to Bank customers with circuit breaker mechanism. Worked with Java Architects, Senior Java Engineers and Lead QA Engineers from different UI Groups, API Services and other Back End Services to enhance TAF 3.0 architecture design with FIS and FISERV Services integration. Trained QAs to maintain Application Servers, Oracle and Informix Data Bases for DEVQA and QA Environments. Moved up to become a Quality Lead for Bill Pay division of Online Banking Application. Involved in application security testing modulation using IBM Security AppScan to identify vulnerabilities and reduce overall application risks. Worked with QA Managers from Single Destination Page (SDP) to ensure the changes were well communicated. Managed all aspects of software quality and software testing for the Online Banking Application. Conducting critical communications with Team Leads, Architects, Product Owners and Management. Initiate Complete E2E testing workflows from requirements management to production release and after support. Coordinating with cross-functional QA Managers and Development Managers on cross product development and testing. Reporting QA team s achievements during management and staff meetings. Maintaining test metrics, progress and milestones and presenting periodically to management and all stake holders Improve efficiency of quality assurance test processes and procedures. Managing defect reporting, tracking and statistical analysis. Implemented common cross product testing framework for maintainability, reusability, portability and scalability. Environment: Microsoft PowerPoint Presentation, Microsoft Excel, SharePoint, Agile Methodology(Scrum), Oracle 10g, SQL, Perforce, Rally, Pivotal, JIRA, QuickBase, JMeter, IBM Security AppScan, QA Complete, Remedy, Microsoft Project Server, Microsoft Visio Education & Certification Earned a Master s of Science in Computers. Microsoft Certified Professional for Visual Basic. Java Developer Certification Keywords: continuous integration continuous deployment quality analyst user interface information technology hewlett packard North Carolina