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Mohammed Omer - Project Manager

[email protected]

Location: Naperville, Illinois, USA

Relocation: Open

Visa: GC

Mohammed Omar - Visa: GC Project Manager | Program Manager | Scrum Master | PMO Lead | Project Coordinator +1-(872) 222-1591| [email protected] Summary Over 12 Years of Project Management Experience: Extensive experience managing projects across various domains, demonstrating adaptability and expertise in diverse environments. Requirement Gathering: Skilled in interviewing business customers and subject matter experts at all organizational levels to gather comprehensive requirements. Stakeholder Engagement: Proficient in interacting with stakeholders and project leads to align with business needs and objectives. Communication: Promoting effective dialogue among team members, stakeholders, and clients, while providing regular updates on project status. Documentation: Keeping thorough project records, including meeting notes, project files, and reports, to ensure clarity and accuracy. Task Management: Monitoring project tasks, deadlines, and deliverables to ensure timely completion in line with requirements. Budget Oversight: Keeping track of project expenses and resource allocation. Quality Assurance: Helping to ensure that project deliverables meet quality standards and align with client expectations. Team Support: Offering administrative assistance to the project team, including scheduling meetings and coordinating logistics. Problem-Solving: Aiding in the resolution of issues and conflicts that arise during the project. Governance frameworks: Familiarity with project governance frameworks, including methodologies, necessary templates, and reporting processes. Expert SAFe Agilist and SDLC champion with experience in driving projects to success while ensuring adherence to industry standard best practices. Continuous Improvement: Providing suggestions and ideas to enhance project management processes and methodologies. Project Artifacts Creation: Experienced in creating project plans, scope documents, vision statements, use case specifications, activity diagrams, and sequence diagrams. Agile SDLC Proficiency: Excel in delivering technical solutions within an Agile environment, facilitating daily scrum sessions, managing sprint planning, overseeing sprint grooming, and leading product demonstrations and retrospectives. SDLC Expertise: Extensive experience with both Waterfall and Agile models of the System Development Life Cycle (SDLC). Business Unit Strategy: Capable of challenging business units on their assumptions and execution plans, leveraging strong analytical and product management skills to interpret and translate customer needs into application and operational requirements. Requirements Documentation: Adept at gathering and documenting business, user, system, functional, and non-functional requirements, and creating test scenarios for User Acceptance Testing and Quality Assurance. ITIL Framework Implementation: Proven experience in implementing the ITIL Framework within an enterprise service environment. Workload Forecasting & Management: Provide accurate forecasts and manage the team s workload and progress effectively through Storyboards. Team Performance Enhancement: Drive team performance through conflict resolution and leveraging business and interpersonal skills to achieve sprint goals and address project roadblocks. Business & Technical Engagement: Develop a deep understanding of business practices and foster strong relationships with both business stakeholders and technical teams. Project Delivery: Oversee and deliver medium to large-scale projects, ensuring successful outcomes and alignment with team objectives. Effective Communication: Excellent verbal and written communication skills, with the ability to interact professionally with executives, managers, and subject matter experts. ITIL & ITSM Knowledge: Extensive knowledge and understanding of the ITIL framework and IT Service Management (ITSM) disciplines. Professional Summary: ABBVIE PHARMA, North Chicago, IL, March 2022- Nov 2024 Sr. Project Manager/ Program Manager, (PMO, Data analytics, Data strategy) Responsibilities: Involved in Steering committee meetings with the senior leadership team, Leading a program focused on Data Strategy and Analytics, Consisting of 17+ Data projects. Created and maintained dashboards and reports to highlight and present the program status to senior management Working closely with the PMO on improving standards and setting best practices Working knowledge of ITIL best practice methodology. Followed SAFe agile and delivered major initiatives (As a proponent of SAFe my team was first and initial adaptor for following the SAFe path and worked with PMOs for project and program deliveries). Worked closely with stakeholders to identify and deliver standard project outcomes and deliverables. Leads the daily scrum meetings, manages storyboard updates, and oversees sprint demos and retrospectives. Develops project outlines and timelines, assigning tasks and responsibilities to team members. Plans and forecasts sprint activities, manages backlog planning and collaborates with Project Managers. Supervises the design, implementation, quality assurance, and validation of programming code and products. Ensures project milestones are achieved and deadlines are met throughout the project lifecycle. Experience collaborating with business users to gather and document requirements Proven ability to prioritize and manage multiple projects simultaneously while meeting deadlines Working knowledge of Agile project management methodologies Effective client expectation management and change management implementation Addresses and resolves sprint issues effectively, aiming to reduce escalation to Enterprise Integration Services Leadership. Team Leadership in Software Development: Proven experience leading teams in the development of service-oriented software solutions. Agile Coaching & Facilitation: Skilled in coaching teams and demonstrating effective facilitation of core Agile practices. Cultivates strong relationships with stakeholders, application users, and program owners. Responsible for maintaining the integrity of the overall program, and projects within. Contributed actively to providing comments for user stories review meetings within an Agile Scrum environment. Functioned as a liaison between the development team and the management to resolve any conflicts in terms of requirements. Expert understanding and experience with the ITIL framework and ITSM best practices Delivered projects using SDLC processes and established clear and open communication between the business and the vendor. Managed the project from the functional and technical fronts. Developed solutions in highly demanding environments and provided direct guidance to team members Responsible for partnership building and communication with the Data Management team and all lines of relevant business stakeholders Maintained and monitored RAID logs Defined risk mitigation strategy and develop viable contingency plans Contributed to the ongoing improvement of the portfolio project management capabilities through participation in the development and improvement of processes. KAISER PERMANENTE, New Carrollton, MD, March 2020 Feb 2022 Project Manager, (PMO, Data Projects) Responsibilities: Worked closely with Stakeholders and Business clients to identify and deliver standard project outcomes and artifacts Managed complex and high dollar-amount projects Defined, developed, maintained, and executed integrated project plans Ensured the project deliverables were technically sound, clearly defined, obtained, and decomposed to a manageable level Developed framework and managed the tracking of interdependencies within or access projects Direct management of system integration and technology projects Stakeholder expectation and priority management Proficiency in project governance frameworks, including methodologies, templates, and reporting Extensive planning, management, and tracking of high-impact projects Strong process development and documentation skills Expertise in process and gap analysis Excellent project management abilities in cross-functional environments Managed coordination across multiple Stakeholders from both IT and Business to ensure projects, from concept through deployment, including needs assessment, system requirements determination, scheduling, testing, and implementation Defined estimates of delivery time, budgets required, and resources needed for the successful completion of projects Effective Communication: Proven ability to convey complex concepts clearly through strong written and verbal communication skills. Data Analysis Expertise: Proficient in data analysis with extensive experience using SQL Server and Oracle databases. Sprint Planning & Backlog Management: Expert in assisting with sprint planning and backlog management, ensuring user stories and tasks are well-defined and prioritized. Leadership & Team Empowerment: Demonstrated leadership by setting an example, focusing on team needs, and empowering members to take ownership and make decisions. Task Completion & Accuracy: Committed to ensuring all tasks and deliverables are completed with precision and within deadlines. Progress Tracking & Reporting: Skilled in tracking release schedules, generating weekly project status reports, and ensuring team transparency and progress visibility. Impediment Resolution: Proficient in identifying impediments and implementing effective solutions to remove obstacles and maintain team momentum. Problem Solving: Adept at diagnosing issues and applying solutions to keep projects on course. Team Collaboration: Ability to foster a collaborative environment and influence team behaviour through Agile methodologies. Interpersonal Skills: Strong ability to work effectively with diverse individuals, departments, and divisions, building productive relationships across the organization. Managed budgets and project financials Effectively communicated project status and critical path, recommended actions and determined priorities with the Business and IT Stakeholders Assisted the Team in resolving problems, developing solutions, vendor selection, and minimizing technical barriers to the business plans Responsible for partnership building and communication with IT Risk Security Management and all lines of relevant business stakeholders Established relevant metrics and KPIs to communicate status, demonstrate progress, and build awareness of information security program performance. SIEMENS HEALTHCARE, Norwood MA, May 2019 - Feb 2020 Project Management Specialist, PMO Responsibilities: Developed project charters and project management documents Implemented projects using Agile and Scrum methodologies. Liaison between end-users, and IT while often receiving little to no direction from Directors from beginning to project completion Demonstrated ability to monitor and track schedule progress, resource utilization, issue resolution/escalation, and process adherence Experience in managing changes to the detailed project plans and schedules for the day-to-day tracking and oversight of multiple projects or releases using approved tools and processes Proactively identified risks and issues on projects - leading team to develop risk management and issues management plans Experience in coordinating, documenting, and tracking all initiation and planning activities associated with the startup and planning of new projects or releases Developed weekly and monthly reports for PMO. TTX, Chicago IL, June 2017 - April 2019 Project Management Specialist, PMO Responsibilities: Guided the local team, developed and established KPIs, performed project reviews to monitor progress, and adjusted as necessary to ensure successful completion of the project Established a communication schedule to update stakeholders in the organization on the progress of the project Oversight of project schedule and resource assignments, provide support to the local team to receive required HQ support as required Developed responsibility matrix for cross-functional team Performed lessons learned analysis, implemented improvement measures and roll-out to the organization as required Lead customer interaction, definition of schedule, budget, risk, change, opportunity and resource allocation management, internal and external reporting for assigned projects Maintained and monitored RAID log Developed project management plans Developed and maintained project schedules and integrated master schedules using MS Project Provided impact analysis of schedule changes, identified schedule variances, and developed mitigation strategies. WORLDCARE CLINICAL, Boston MA. Jan 2015 - May 2017 IT Project Manager Responsibilities: Responsible for the daily management of multiple clinical trials from completion of study start-up activities through study completion Served as the main contact for sponsors and/or CROs Prepared project plans, estimations, and work breakdown structure Managed a team of resources possessing multi-disciplinary skills including development, analysis, requirements gathering, testing and others Developed project schedules using MS Project Develop Work Breakdown Structure (WBS) and activity coding Conducted critical path analysis of project schedules, coordinated, and evaluated project risks Monitored schedule deviations and variances and assisted in developing corrective actions Facilitated daily stand-up meetings as well as sprint demo and retrospective meetings at a cadence of 2 weeks Proactively communicated and collaborated with internal and external customers to elicit functional requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis Collaborated with developers and subject matter experts to establish the technical vision, reconcile conflicts, and analyse trade-offs between usability and performance needs Coordinated user acceptance testing across various departments Knowledge of GCP, ICH guidelines, and regulatory guidelines for clinical trial management Provided best practices, guidance, and support to junior project managers on the team Worked with developers during systems design and development activities JNET TECHNOLOGIES PVT LTD, INDIA Aug 2012 - Dec 2014 IT Project Manager Responsibilities: Prepared project charter and project management plan. Planned and led formal meetings with stakeholders and subject matter experts for detailed requirements gathering Analysed existing systems for process improvement or redesign Developed project schedules and work breakdown structures using MS Project Conducted critical path analyses of project schedules and identified to the project management team Gathered business requirements for different modules namely Absentee Ballots, Election Setup, Inquiries, Voter Registration, Online Voter Registration, Maintain Town Data, Military or Overseas Voters (UOCAVA), Election Results and Election Night Reporting, over phone, emails, and by WebEx sessions Translated business and technical requirements between the end users and developers Documented business process flows related to Elections, Voter Registration and Lobbying Developed project plan and RACI chart Education: OSMANIA UNVERSITY - Hyderabad, INDIA, 2013 Specialization: Electronics Engineering Certifications: PMI PMP (Project Management Professional) Salesforce Administrator Certification Courses: Axelos ITIL, Information Technology Infrastructure Library Scrum master Microsoft Azure fundamentals PCI DSS course, Payment card industry standards Technical Skills: MS Office Suite Products: Project & Project Server, Word, Excel, PowerPoint, SharePoint, Visio Project Management Tools: Jira, BMC Remedy, BMC My-IT, PPM Clarity, KNEAT, Smartsheets Testing Tools: HP ALM, Paragon Reporting Tools: Tableau SDLC Methodologies: Agile, Waterfall Keywords: information technology hewlett packard green card microsoft Illinois Maryland Massachusetts