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Paravesh - Business Analyst

[email protected]

Location: Chicago, Illinois, USA

Relocation: YES

Visa: GC

Paravesh N Business Analyst [email protected] | +1 (224) 777-8196 | IL, USA ABOUT: Experienced Business Analyst professional with 9+ years of expertise in SQL, data analysis, API integration, and data ingestion pipelines. Proficient in Python, JSON, and XML with strong analytical and problem-solving skills. I am skilled in creating BRDs, and user stories, and visualizing data using Power BI, Tableau, and Excel. Adept at collaborating in Agile environments, working with ERP systems like SAP, and optimizing processes across finance, edtech, and pharmaceutical domains. Recognized for delivering data-driven insights and enhancing product performance through strategic analysis and cross-functional collaboration. EDUCATION: Bachelor of Business Administration, ICFAI University, Hyderabad. 2014 Masters in Business Analytics, Lewis University, Chicago. 2019 TECHNICAL SKILLS: SQL | Python | JSON | XML | API Integration | Data Pipelines | Databases | Analytical Reporting | Power BI | Tableau | Excel | SAP | GIRA | Alteryx | Confluence | Data Literacy | Testing| QA| Agile Methodologies | Scrum | Sprint Planning | Retrospectives | SAFe (PI Planning, Solution Demos) | BRDs | FRS | User Stories | User Journey Mapping | Cross-Functional Collaboration | UX & Engineering Collaboration | Problem Solving | Analytical Thinking | Finance Industry | FinTech Industry | Banking CERTIFICATIONS: Google Analytics Certification- Credential ID:14232740 PROFESSIONAL EXPERIENCE Business Analyst | JPMC | Chicago, IL September 2022 - Present Led Requirements Gathering and Documentation: Conducted workshops with cross-functional teams and stakeholders to capture business requirements; documented findings in BRDs, FRS, and user stories to align with project objectives. Optimized Data Analysis and Reporting: Utilized SQL, Tableau to design dashboards and generate insights for monitoring payment performance and user activity in real time. Collaborated with data engineers and security experts to integrate internal and external data sources, utilizing APIs, blockchain, and data encryption technologies to enhance the accuracy and security of financial data transfers. Resolved Project Challenges: Led impact analysis and roadmap adjustments to address mid-project changes, such as new security protocols introduced by the Federal Reserve. Streamlined Agile Processes: Collaborated with development teams in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives, to ensure timely delivery of features. Managed the product lifecycle from ideation to implementation, including market research, competitive analysis, and defining product vision, resulting in the successful rollout of three key product features within timeline and budget constraints. Delivered Measurable Results: Improved transaction processing speed by 40%, enhanced customer satisfaction scores, and reduced operational risks through advanced security measures. Coordinated User Acceptance Testing (UAT), defining test cases and working with business users to validate functionality and compliance, ensuring that the new data-sharing protocols met business and security requirements. Supported Go-Live and Post-Implementation: Oversaw a smooth transition to production, gathered user feedback, and implemented iterative improvements for enhanced user experience. Delivered Measurable Results: Improved transaction processing speed by 40%, enhanced customer satisfaction scores, and reduced operational risks through advanced security measures. Supported Go-Live and Post-Implementation: Oversaw a smooth transition to production, gathered user feedback, and implemented iterative improvements for enhanced user experience. Business Analyst | Wells Fargo | Charlotte, NC January 2019 - October 2022 Conducted detailed requirements-gathering sessions with end-users, product owners, and system architects, translating complex business needs into clear, actionable technical requirements, enhancing system functionality and alignment with business goals. Used tools like Tableau and Power BI to provide internal stakeholders and advisors with clear, interactive visualizations that support data-driven decision-making and improve client engagement by making complex data accessible and actionable. Authored and refined user stories, ensuring that use cases were well-defined and aligned with project objectives, enabling development teams to deliver solutions that met stakeholder needs efficiently. Utilized SQL to extract, transform, and present data from multiple sources, generating insights and ensuring data consistency across systems for accurate liquidity reporting. Led UAT efforts by coordinating with business stakeholders and end-users to validate that application solutions met specified requirements, ensuring regulatory compliance and functional accuracy. Introduced organizational rigor to large-scale data initiatives, offering clear roadmaps, prioritization, and strategic guidance to empower teams in overcoming complex challenges. Engaged stakeholders from multiple lenders and educational institutions, gathering requirements and translating them into actionable user stories and technical specifications to meet diverse client needs. Led a project to overhaul the Wells Fargo mobile app, enhancing user experience and data integration with backend services. using SQL to analyze user engagement metrics, worked closely with engineering teams to ensure successful API integrations with lender systems, improving platform functionality and enabling seamless data exchange for enhanced processing. Applied programming skills in JSON and XML to support data processing, ensuring compatibility with external systems and facilitating smooth integration across various platforms. Developed strong, collaborative relationships with internal and external stakeholders, ensuring alignment on project goals, timelines, and technical requirements, which enhanced communication and project success. Worked on critical liquidity applications that support regulatory reporting and near real-time liquidity metrics, contributing to the firm s compliance with federal requirements and enhancing risk management. Collaborated with production support teams to troubleshoot, analyze, and resolve issues, ensuring smooth operational continuity and reducing system downtime through proactive problem-solving. Demonstrated flexibility in a fast-paced environment, managing multiple concurrent projects, adjusting priorities as needed, and delivering solutions on time to meet evolving business needs. Played a key role in the systems development life cycle (SDLC), from defining requirements and documenting specifications to analyzing technical solutions, testing, and implementing systems that aligned with business goals. Showed a high level of accountability and customer focus, driving solutions that aligned with client needs and fostering a collaborative team environment dedicated to delivering value. Business Analyst | Razorpay | Bengaluru, India June 2017 - February 2018 Collaborated with stakeholders to gather and document business requirements for digital banking initiatives, ensuring alignment with organizational objectives and enhancing customer experience. Conducted in-depth market research to analyze customer needs, track emerging trends, and assess potential fintech partnerships, contributing to the design of innovative digital solutions. Evaluated competitor offerings to identify gaps and opportunities, creating actionable insights for product differentiation in the fintech and digital banking domains. Prepared and maintained Business Requirement Documents (BRDs) and Functional Requirement Specifications (FRS) to ensure clear communication between business teams and technical stakeholders. Facilitated collaboration between engineering, design, and business teams to ensure seamless execution. Conducted data analysis using tools like SQL and Tableau to measure product performance, monitor customer adoption, and identify areas for improvement. Led the design and execution of initiatives to meet the technical and functional requirements of Razorpay s digital payment platforms. Oversaw the development lifecycle from concept to deployment. Coordinated implementation timelines across departments, promoting efficient collaboration and alignment to support Razorpay digital transformation objectives. Assessed new product concepts and developed strategic go-to-market plans aimed at increasing customer adoption and enhancing Razorpay s competitive positioning in the digital payments landscape. Business Analyst | HDFC | Hyderabad, India August 2014 - June 2017 Partnered with the data analytics team to develop predictive models for churn analysis and cross-selling opportunities using SQL and Python. Defined user stories and acceptance criteria to guide the integration of predictive analytics modules into the CRM system. Improved customer segmentation through enhanced data pipelines, facilitating more personalized offers and campaigns. Collaborated with the marketing team to launch targeted campaigns, increasing product upsell by 20%. Monitored system performance and ensured high availability by coordinating with IT teams during deployments. Keywords: quality analyst user experience access management business intelligence information technology golang Idaho Illinois North Carolina