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Susant Tripathy - Business Development Manager/ Director of Recruitment

[email protected]

Location: Remote, Remote, USA

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Susanta Ku. Tripathy Email: [email protected] Personal Summary As an experienced technical recruiter with over eight years of expertise, I specialize in enhancing talent acquisition strategies through data-driven approaches. My career has focused on recruiting top-tier talent for innovative tech companies, with a particular emphasis on technical and hardware positions, cloud computing, AI/ML, and tax professionals. I leverage market research and talent trends to guide leadership and business groups in strategic recruiting and hiring practices. My passion lies in identifying the perfect fit for both candidates and organizations, and I thrive in dynamic and collaborative environments where I can apply my skills in cross-functional coordination, communication, and critical thinking. Committed to continuous learning, I have successfully placed highly qualified candidates and consistently improved recruitment processes through innovative solutions and data analytics. Career History Director of Recruitment (US IT Staffing) January 2025 to till date Octigo Solutions USA Handling a team of Team Leaders, IT Recruiters, IT Specialist, BDMs, Technical Consultant. Sourcing, screening, qualifying, coordinating interviews, negotiating offers, and closing hires for both technical and non-technical roles. Utilizing data analytics tools like Power BI, Excel Pivot Tables, and to analyze recruiting metrics, create dashboards, and provide actionable insights to optimize recruitment processes and drive talent acquisition strategies. Specializing in recruiting for technical positions, including roles in cloud computing, AI/ML, Java, and other technical fields, by partnering with hiring managers and teams to develop effective hiring strategies. Partnering with hiring managers, Chief of Staff, HRBPs, and other stakeholders to execute recruiting strategies, manage candidate relationships, and provide strategic consulting on recruitment practices. Conducting market research and analyzing talent trends to guide leadership and business groups in strategic recruiting decisions, including widening the candidate funnels and increasing retention rates. Leveraging various social media channels and recruiting platforms such as LinkedIn Recruiter, Workday, Beanery, and Greenhouse to build talent pipelines and manage applicant tracking systems. Committed to continuous learning and improvement by applying innovative recruitingsolutions, staying current with technology trends, and promoting process enhancements to improve key recruiting metrics and drive business results. Business Head (US IT Staffing) January 2017 to December 2024 RP Consulting India/USA Sourcing, screening, qualifying, coordinating interviews, negotiating offers, and closing hires for both technical and non-technical roles. Utilizing data analytics tools like Power BI, Excel Pivot Tables, and to analyse recruiting metrics, create dashboards, and provide actionable insights to optimize recruitment processes and drive talent acquisition strategies. Specializing in recruiting for technical positions, including roles in cloud computing, AI/ML, Java, and other technical fields, by partnering with hiring managers and teams to develop effective hiring strategies. Partnering with hiring managers, Chief of Staff, HRBPs, and other stakeholders to execute recruiting strategies, manage candidate relationships, and provide strategic consulting on recruitment practices. Conducting market research and analyzing talent trends to guide leadership and business groups in strategic recruiting decisions, including widening the candidate funnels and increasing retention rates. Leveraging various social media channels and recruiting platforms such as LinkedIn Recruiter, Workday, Beanery, and Greenhouse to build talent pipelines and manage applicant tracking systems. Committed to continuous learning and improvement by applying innovative recruiting solutions, staying current with technology trends, and promoting process enhancements to improve key recruiting metrics and drive business results. Business Development Manager February 2016 to December 2016 Commercial Bank International - Dubai, UAE Delivered leadership in establishing deep client relationships and delivering high levels of services to clients; Negotiated and collaborated with decision makers and decision influencers to help achieve investment goals; Retained 100% of clients while company merger was going on and upsold clients on new products; Achieved 105% of department sales goals by adding new clients and cross-selling/upselling existing clients; Oversaw $100M in client assets with a consistent increase in YOY results with strong closure rate and solid sales performance in new business opportunities; Performed equity/fixed-income research and helped develop strategies for dynamic asset allocation models; Able to have high level conversations with personal and business clients regarding various deposits and investment products; consultative regarding recommending the best products and services for the client; Thorough understanding of bank policies, procedures and regulations; in depth knowledge of bank operating procedures, systems and processes; Provides extraordinary and memorable client service through understanding and anticipating client needs and exceeding their expectations; builds understanding of the importance of client service, relationship building, client referrals, accuracy and efficiency; Able to move easily between positions so that the client experience is seamless; Manager of Marketing September 2013 to December 2015 First Abu Dhabi Bank Dubai, UAE Partnered with business development officers and relationship managers to acquire new clients; Sold investment products, including proprietary and no proprietary mutual funds, stocks and bonds, to new and existing clients; Achieve the targets set in terms of the product mix and customer segment; Work closely with Manager to assist in joint promotions for new acquisition of clients across segments; Develop the retail and corporate market segment to get the max share of the wallet in liabilities; Assist in implementation of promotions and below the line activities in conjunction with the Centre Manager and Branch Manager for new acquisition of customers across segments; Achieve the budgeted cross sell targets on Trade Finance, Working Capital, LC&other SME products when required/launched; Derive insights to competitor sales activities and effectively counter the efforts; Continuously provide feedback to the Manager of the acceptance of the products in the market and suggested changes that could provide impetus to the sales efforts; Marketing Specialist March 2012 to August 2013 First Abu Dhabi Bank Dubai, UAE Under general supervision, and in accordance with established lending policies, responsible for the asset products into corporate and retail banking; Taking care of First Saving Certificates, short-term & long-term Investments and other third party products; Responsible for accuracy and timeliness of reports, resolution of problems, and contact with clients as needed; Follow up on documentation, submit the required documentation for approved clients to Credit Risk Management; Follow up with the support of other departments for problem solving and liaising with Sr. Managers for decision making; Achieve sales objective within product range, pursue walk-in prospects and interact with clients for understanding their needs and relationship management; Initiating&developing marketing plan and implement it as per agreed objectives for maximize profitability & achieve business growth; CRM (Analyst) January 2010 to February 2012 Barclays Bank Hyderabad, India Collect, analyze, report on sales performance data to increase general sales productivity and effectiveness; Prepare and present analysis to share insights from analysis and to support and influence decision-making. Serve as an advisor to sales leadership on performance/results; Monitor data and provides analysis to illustrate sales trends, identify weaknesses in current sales execution and support future sales strategy; Facilitate sales review sessions focused on budget milestone requirements to ensure timely and quality execution of overall sales plan, including plan reviews and meeting key milestones according to plan targets; Provide detailed and accurate reporting to Sales management on a weekly, monthly, and quarterly basis to support business objectives; Includes production of detailed monthly reports to track key sales metrics including pipeline, sales-to-date, won - loss reports, quota attainment, etc; Focus on product and marketing analytics including sales trending, product profitability, customer analytics and reporting; Active participant working collaboratively with sales management and finance on transforming Business Unit revenue/sales plan target into sales plan goals by territory and individual; Provide timely and professional support to inside and field sales organization as it relates to CRM usage, including opportunity management, quotation generation, forecast submission, reports and sales operations processes; Work with the user community to establish and maintain data integrity within the CRM system; Includes guiding sales users in entering accurate data that drives forecasting in our CRM tool; Assist in the development and implementation of sales territories, including consequences for record ownership and teams; Constantly evaluate current processes and make recommendations for improvement, standardization and tools. Identify and execute on ideas to generate business intelligence and generate commercial benefit to the sales organization; Support our global customer management system including administration, training, enhancement definition, and testing; Sales Manager June 2007 to December 2009 MetLife Bangalore, India Handled a team of 25 team members and 4 Telesales; Managed the corporate relationship base on the assigned Team / business portfolio; Followed by company policies, submit the required documents for issued the cases with the help of operation department; Provided sales training to the team through IRDA; Coordinating with the team to achieve the business targets; Tracking of cold calls, generating leads and fix up the appointments of team members, closing of leads along with the team; Academic Qualification MBA IT, Marketing&Finance, 2007, RCM Bhubaneswar, India REFERENCES - Available on request LinkedIn Profile: https://www.linkedin.com/in/tripathysusant Keywords: artificial intelligence machine learning business intelligence information technology