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SOUMYA PARITI - Project/Program Manager

satish@cloudncluster.com

Location: Dallas, Texas, USA

Relocation: YES

Visa: H1B

+19453484477 Extension : 417 satish@cloudncluster.com linkedin.com/in/satish-savoju-08a192315 Experienced Project Manager with 15+ years in Project/Program Management, known for delivering high-quality projects on time and within budget. Skilled in leading cross-functional teams, managing complex projects, and exceeding stakeholder expectations. Seeking to leverage strong leadership, communication, and organizational skills in a dynamic team environment. Skills Project Planning and Scheduling Project Execution and Coordination Project Tracking and Documentation Meeting Facilitation and Requirements Gathering Project Scope Analysis and Cost Control Budget Coordination and Financial Analysis Resource Allocation and Risk Management Stakeholder Management & Client Communications Vendor Sourcing and Contract Management Quality Assurance and Process Improvement Change Management Waterfall and Agile Methodologies Scrum Ceremonies and Daily Stand-ups Sprint Planning and Reviews Backlog Refinement and Tasks Prioritization Team Leadership and Remote Team Management Cross-Functional Collaboration & Communication Employee Coaching and Mentoring Training and Development Continuous Improvement and Retrospectives Professional Certifications Project Management Professional (PMP) Certified Scrum Master (CSM) ITIL V3 Foundation Cisco Certified Network Associate (CCNA) EMC Information Storage Associate EMC Cloud Infrastructure Services Work Experience SENIOR PROJECT MANAGER | 03/2024 to till date Quadrant Manage project plans, scope, timeline, budget, and resource allocation with PMO standards. Manage stakeholder expectations, ensure alignment on project goals. Allocate resources based on project priorities, workload and optimize resource utilization to maximize efficiency. Monitor project progress, identify potential risks, and implement mitigation strategies. Facilitate Scrum ceremonies. Conduct daily standup meetings to identify project progress, issues and help the team resolve them by providing appropriate guidance and support. Resolve conflicts and issues among stakeholders. Prepare and deliver project status reports to stakeholders. Manage project documentation and communication channels. Foster a positive and supportive team environment SENIOR PROJECT MANAGER | 06/2021 to 05/2023 VMware Engagement Lead for the Modernization Centre of Excellence team within the World-Wide Consulting Centre, managing multiple projects across the globe (APAC, EMEA, USA), ensuring alignment with organizational priorities and standards. Led and executed multiple VMware Cloud Foundation 3.x to 4.x upgrade of IT environments, following defined project management methodologies, through the entire project lifecycle. Collaborated with Pre-sales and Business Units to understand business cases and customer requirements, contributing to project scoping and resource allocation. Defined project scope and worked with the Client Solutions Executive to create comprehensive Statements of Work, outlining key milestones, deliverables, and budget estimates. Managed evaluation and assessment of VMware Cloud Foundation 3.x along with NSX and vRealize Automation products, ensuring alignment with business goals, resource allocation, and efficient project execution. Orchestrated planning, execution, and monitoring of VCF upgrade activities across multiple projects, from inception to completion, while coordinating cross-functional teams, solution architects, and external consultants. Facilitated customer workshops to guide stakeholders through service offerings, aligning client expectations with project deliverables. Developed and maintained detailed project plans, risk assessments, and quality assurance measures, ensuring timely milestone achievement and compliance with financial limitations. Tracked and monitored expenses to ensure project delivery within allocated resources. Represented team priorities in stakeholder negotiations, ensuring resource alignment and schedule coordination. Monitored consistent delivery of benefits throughout the project lifecycle by supporting risk management, and issue escalation. Hosted weekly status meetings with senior management, documenting project updates using Jira, ensuring transparent communication on project progress. Created process documents facilitating effective collaboration and knowledge sharing across the project team. Supported resource management by tracking team availability and aligning resource needs with project demands, ensuring optimal resource allocation. Contributed to brainstorming sessions and enablement initiatives, implemented process improvements to streamline workflows and boost team efficiency that reduced operational tasks by 30%. Utilized Microsoft Planner to track and monitor progress on ideas generated during brainstorming sessions, ensuring effective task management and allocation. Contributed to Corporate Social Responsibility (CSR) initiatives, hiring efforts, and the VMware Women's program, fostering corporate culture and supporting organizational goals. ADVISOR, SERVICES PROJECT/ PROGRAM MANAGEMENT | 02/2017 to 06/2021 Dell Technologies (Dell EMC) Responsible for generating $6 - $8 Million revenue every year. Actively engaged in providing YoY productivity through operational excellence, Continuous improvement and Employee productivity. As a Project Lead, I manage the delivery of projects and programs for small and medium business segments in the Northeast Americas region. I collaborate with U.S.-based Program Delivery Managers and oversee approximately 30 to 35 projects at any given time. Lead a team of onsite and offshore resident engineers and work with existing / new clients on potential residency engagements / renewal opportunities for existing engagements which will enhance better time to market, increase business value propositions for customers. Coordinated all aspects of multiple projects, including scope management, scheduling, resource allocation, risk management, and issue resolution, ensuring effective project execution and delivery. Demonstrated expertise in escalation management, pre-sales discussions, solution proposal reviews, revenue recognition, participation in Statement of Work creation and Partner engagement are some of the key areas of expertise. Validate scope, work breakdown structure, conduct internal and external project kick-off meetings, weekly status calls, and perform quality audits to ensure projects are delivered in accordance with security compliance and IT industry best practices. Assess new business opportunities within current and upcoming projects, focusing on residency engagements to maximize business prospects and drive strategic development. Ensured team adherence to performance metrics, including Utilization, Customer Satisfaction, Revenue forecasts, and Quarterly Accreditation standards. Managed vendor and partner relationships, including proposal and contract reviews, purchase order (PO) generation, billing and invoicing, and oversight of partner spending, fostering strong collaborative relationships. Ensured optimal resource allocation and validated time sheets for accuracy and approval. Delivered projects involving installation, implementation, upgrade or expansion of Dell EMC storage arrays and backup infrastructure (Data Domain, Networker, Avamar, Isilon, VNX, Unity, RecoverPoint, etc.), using Waterfall methodology. Handled data erasure and move projects as well. Provide necessary support to issues discussed in Daily Stand-up meetings and generate action plans accordingly. Maintain project documentation like stakeholder register, risk register, communication plan, status updates, Project plan, invoices, change requests, User acceptance form, NDA, etc., using SharePoint. Collaborate and resolve conflict between PM and various stakeholders like Delivery, Discipline, RM, Sales, Partner, and Finance/Biz Ops team. Ensure quality of delivery is maintained at par with the Organization requirements Assure overall project and service offering quality and commitment to milestones and deliverables. Conduct project review and status meetings with core and extended cross-functional teams as required Contribute to the collective leadership of the Program Management team TECH LEAD | 12/2012 to 01/2017 Cognizant Technology Solutions Led the execution of service deactivation activities, ensuring a smooth transition to a new monitoring tool by following established guidelines and managing project execution effectively. Produced and maintained detailed project schedules and communicated clearly with clients about project timelines, scope, and progress. Enhanced service deactivation efficiency through precise adherence to instructions and optimal utilization of project team resources. Coordinated with Service Managers and technical teams to evaluate services, applications, and user data complexities, ensuring comprehensive project scoping. Partnered with Architects and Engineers to deploy new servers according to customer specifications and facilitated the adoption of new monitoring tools through resource engagement and training. Managed project documentation in Microsoft Teams, tracked and resolved issues, and led weekly status meetings to ensure effective communication and alignment across all parties. SENIOR SYSTEMS EXECUTIVE | 02/2010 to 11/2012 Cognizant Technology Solutions Led end-to-end project management, from initiation through to completion, ensuring successful project outcomes and timely delivery. Collaborated with Account Managers to gather requirements and review the scope of work, ensuring alignment with project objectives and stakeholder expectations. Oversaw the onboarding process for user records and IT assets in ServiceNow CMDB, ensuring accurate and efficient data management. Conducted weekly status meetings and created dashboards to keep stakeholders updated on project progress and key metrics. Addressed and resolved issues and risks promptly, escalating when necessary to ensure timely resolution and minimize project impact. Coordinated and reviewed work deliverables to uphold high standards and quality, conducted quality audits to ensure accuracy, and facilitated effective team communication for project success. SYSTEMS EXECUTIVE | 10/2008 to 01/2010 Cognizant Technology Solutions Resolved incident tickets related to internet connectivity, modem issues, and router/switch problems within SLA (service Level Agreement) timelines, ensuring prompt and effective issue resolution. Performed Level 1 troubleshooting of customer networks to quickly identify and address connectivity issues. Minimized business disruptions by rapidly restoring monitoring services and maintaining service continuity. Provided regular status updates to customers on incident resolution progress, ensuring clear communication and transparency. Coordinated with Internet service providers and customers to effectively address and resolve connectivity issues, ensuring swift resolution. Managed the initiation and tracking of vendor cases, scheduled technical engineers for onsite visits, monitored service stability, and provided Root Cause Analysis reports upon incident closure. Education Bachelor of Science (Computer Science) from Mount Carmel College Awards VMware: Accelerate our Best - Successfully managed a high volume of engagements, consistently achieving excellent customer satisfaction (CSAT) scores Dell EMC: Delight - Strong work ethics, determination, team player, advocate for process improvement and driving compliance for North-East Americas division Dell EMC: Cheers - Successfully delivered multiple projects for a large and demanding customer Dell EMC: Bravo - Commitment to Excellence Dell EMC: Cheers - Excellence in revenue forecasting and acceleration Dell EMC: On the Spot - Achieved high CSAT for a highly escalated project Cognizant: Star Performer Delivering exceptional results during the quarter Cognizant: Customer Champion - Outstanding customer support and satisfaction Keywords: information technology purchase order