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Saravana - Pega Developer

[email protected]

Location: Ashburn, Virginia, USA

Relocation: OPEN

Visa: H1B

Resume file: Saravanamuthu Resume_1754568428164.doc Please check the file(s) for viruses. Files are checked manually and then made available for download.

Name: Saravana Muthu Email : [email protected] Phone: (262) 675-7626 PROFESSIONAL SUMMARY 17+ years of Professional Experience including 5+ years in BPM Technology (in PegaPRPC) and BRE applications. Experience in designing and development of Class structure, User Interface, Process Flows, Activities, Decision & Declarative rules. Designed and developed the flows in Pega for various business processes. Worked on Activity, Data Transform, Flow Action, Section, Data Pages, etc. Worked on Agents, SLA, Correspondence, List View, Report Definition and Validation rules. Experience in building and implementing web services and consuming external web services from Pega PRPC by creating Service and Connect SOAP, Connect REST rules. Created Decision rules like Decision tables, Decision tree, When Condition, Map Value, Declarative Expressions, and Constraints. Designed User Interfaces using Harness, Section, and HTML Property rules for easy navigation, entering, updating, and reviewing for users. Experience in external database configuration. Troubleshooting & performance tuning of PRPC applications using Rules Inspector, Clipboard, Tracer and PAL. Provided production support for the application. Excellent analytical & decision making and open to new and innovative ideas for best possible solution. Extensive experience in Agile Methodologies & Scrum implementation with different SDLC phases of the projects. TECHNICAL SKILLS BPM Tools : Pega PRPC - PegaRULES Process Commander V8.x,7.x & 6.1 Programming Languages : Java, C, C++ Frontend Scripting : HTML, CSS, JavaScript Database & Tools : Oracle, SQL, PL/SQL EDUCATION Master Degree in Computer Applications (M.C.A.) from Madras University, Chennai, TamilNadu, India. CERTIFICATIONS Pega Certified System Architect Exam (Pega CSA) v7.1 -June 2018 Pega Certified Senior System Architect Exam (Pega CSSA) v8.8 March 2024 PROFESSIONAL EXPERIENCE WORK PROFILE IN RR DONNELLEY: Senior System Developer (Jan 2023 Till Date Project: Client Central Application Role: Senior Developer Skill Pega V8.x Description: Client Central Application helps onboarding client by collecting all Health benefits related information in various stages and flows the data to related database after processing them. The downstream application has logics to have riders, hold codes based on input from client central. The client central lifecycle involves approval process flows, Termination, change request and renewal of applications. Responsibilities: Involving business requirement gathering sessions with various business stakeholders and requirement reviews. Translate business requirements, use case and technical solution design documents. Design, develop and implement technical solutions (Mainly on Agents, UI rules, Activities, Connect SOAP, Declarative rules, Decision Rules, Validations, access group, data transform.) Interacting / Coordinating with multiple teams business, other internal / external systems, and applications, QA & UAT teams. Developing reusable components and make sure to follow the Pega Guardrails and industry standards and client policies. Effectively troubleshoot technical issues as they arise during the project lifecycle. Demonstrate technical knowledge by mentoring junior team members on on-going basis. Assess project issues and identify solutions to meet productivity, quality, and customer goals. Provided test support for system testing, integration testing, performance testing and user acceptance testing. Used debugging tools like Tracer, Clipboard, Rules Inspector, PAL, and DBA Trace Report System Developer (Feb 2019 Dec 2022) Project: CMS Role: Pega Developer Skill Pega V8.x Description: CMS (Claims Management System) is a claims processing system serving as the standard platform to allow incidents/claims flow through the process flows/dynamic case management, creating tasks, notifying, and routing it to appropriate WBs basing on different work groups to work effectively by focused group on the tasks and leveraging other pega workflow, SLA, Get Next Work capabilities etc. Responsibilities: Design and develop the flows in Pega for various business processes. Review the Design to the Architecture Review board. Prepare the task break down for each user story to a very minute level and update the same in Quality Center (HP QC). Development as per the Design and requirements. Prepare the product rules and promote the code to higher environments. QA handoff of the features developed. QA test cases review. Code reviews and Defect Fixing. Code Merge and deployment to SIT Env. Production Release support and address postproduction issues if any. Documentation of Design, Unit Test Cases and Code Review comments. Upload to sharepoint. Participate in defect triage meetings and get them prioritize as per the business needs. Production support on need basis. System Developer (July 2018 Jan 2019) Project: eXtra OGOS 85 Role: Developer Skill: Pega V6.1 & V7.1 Description: Prior to this project eXtra application was available/built on PRPC 6.1. As part of the requirement, the application was migrated to PRPC 7.1 environment. After migration, the issues found during testing were required to be fixed. eXtra involves creating a quote for the insurance which further moves as per the lifecycle i.e. binding and booking. There are around 7 products on which the insurance can be created. The project supports 13 European countries. It s a production support project with some enhancement work. Responsibilities: Migration of eXtra application to PRPC 7.1 environment Executed Revalidate and Save to fix the rules. Implemented system testing and fixed the defects found during testing. Preparation of defect analysis document. Preparation of rule analysis document. Requirement analysis & Direct Interaction and communication with the client. System Developer (Jan 2018 Jun 2018) Project: IA Upload Role: Developer Skill: Java, Pega V6.1 Description: Independent Agents who write policies maintain the data regarding the insurer and policy needs in their personal Agency Management systems. (e.g. Applied, AMS). To eliminate the duplicate entry of data from Agency management system to policy processing systems an automated solution is built for uploading data from AMS system for getting quotes and to write new Business. Responsibilities: Responsible for developing and testing components, in accordance with the projects adopted standards, for integration into larger subsystems. To provide Support work during Acceptance Integration Testing (AIT). Pega service is called from the application to pull additional insurer information. Developer (Aug 2016 Dec 2017) Project: IBM Unica Interact Project Role: Developer Skill: IBM Unica Interact Description: Telefonica O2 transformed Vision Chordiant system into IBM Unica Interact for Inbound marketing. The objective of this project was to contact center channel is transformed into IBM Unica interact. Responsibilities: Responsible for analysis, design, and development of IBM-Unica Interact project Executed Revalidate and Save to fix the rules. Integrating O2 Vision system with tera data by enabling the daily batch feeds for the synchronized up-to date data. Implemented system testing and fixed the defects found during testing. Preparation of defect analysis document. Preparation of rule analysis document. Billing specialist (March 2007 July 2016) EDGAR, the Electronic Data Gathering, Analysis, and Retrieval system, performs automated collection, validation, indexing, acceptance, and forwarding of submissions by companies and others who are required by law to file forms with the U.S. Securities and Exchange Commission (SEC). Its primary purpose is to increase the efficiency and fairness of the securities market for the benefit of investors, corporations, and the economy by accelerating the receipt, acceptance, dissemination, and analysis of time-sensitive corporate information filed with the agency. All companies, foreign and domestic, are required to file registration statements, periodic reports, and other forms electronically through EDGAR. These SEC filing works are received by RR Donnelley sales rep from Customer. We are formatting the filling document according to the customer s instruction and data. Then we file the Filings on SEC on behalf of customer. For those formatting the document, graphic creation, PPT Creation, PDF Conversion, WP Conversion, filling in SEC We has charging to client. Each and every client and sales rep has different types of rates structure and discount process. According to the client and sales rep s specification we have formatting the invoice and quote rates and sends invoice to customer. Responsibilities: Receives List form files through application for new customers. Verify those files and updating customer address to open a new account for Receivables. Corporate Credit Number is assigned once the Customer account is unlocked. Changing the Customer Status (Prospect/Active) with comply with financial policies and procedures with SEC. Updating and maintenance of List feed form files with updated customer information to create new customer account and existing customer account. Handling the client emails / chats and clear s their request or needs. Resolves valid or authorized customer account by not deleting but changing status to inactive. Assigning requests to the team members and preparing daily & weekly MIS. Handling 7 peoples in shift. Project Net.filer Worked under project Net.filer as quality checker from March 2007 to May 2013 Project Barclays. Moved to project Barclays as quality checker from Jan 2013 to July 2013. Project Translations Moved to Translation project as quality checker from August 2013 to July 2016 Project Edgar Taking over Quality controller and shift lead on project EDGAR from Jan 2013 to July 2016. Accounts Receivables Moved to Corporate Accounts Receivables team as taking responsibility on full core AR process. WORK PROFILE IN VIRA SYSTEMS: (December 2004 to February 2007) Book Printing and e-Publishing. Receiving hard copy from Lason and typesetting the document by applying HTML tags and Lason s formatting tags by double keying. Comparing keying document for error rectification. Auditing the document using hard copy and shipment made. RESPONSIBILITIES: Receives project from Lason. Analyzing the project and upload the project in system. Monitoring and control production, quality, and SLA of the project. Delivering the projects within SLA period. Handled 23 peoples in shift. Keywords: cprogramm cplusplus quality analyst user interface information technology hewlett packard procedural language Arkansas Iowa