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Avneet Saggu - SCCM Engineer/ Intune Administrator

[email protected]

Location: Hicksville, New York, USA

Relocation: No

Visa: USC

Avneet Saggu SCCM Engineer/ Intune Administrator Mobile: 512-675-1894 Email: [email protected] Professional Summary: Innovative and technically competent SCCM/Windows Engineering professional with a 11+ years of strong background in the following broad-based competencies: Progressive work experience in IT Industry dedicated as a Senior Application packager/SCCM/Desktop/deployment specialist. Worked On more than 20000+ smart devices, iOS, Android, W10Mobile, Mac OS platforms, smart devices life cycle settings, support, and training of desk staff users groups settings and management, label management, policies and configurations management, security rules, iOS, W10M and Android new versions testing, Mobile Application Management, signing of in-house apps by enterprise certificates (iOS, W10M), provisioning profile management, app publication in internal enterprise stores Experience in packaging applications using Wise Package Studio, InstallShield Adminstudio. Working on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement. Expertise in Windows 7 Packaging and rationalization. Proficiency with a wide variety of operating systems, application software packages, network systems, deploying of packages and complete software life cycle. Experience in application virtualization (App-V) and publishing applications, and working on OSD, SPRJ, SFTP and XML files. Created EMM Solutions for Enterprise. Experience in VMware ThinApp Virtualization Creation. Experience in App-V, SMS, SCCM and MSI packaging. Extensive experience in SCCM OSD task sequence which includes MDT2010 integration and state migration point. Worked on Lite touch and Zero touch Deployments using MDT 2010 and SCCM respectively. Used Admin studio and OSD task sequence scheduler in SCCM to package applications for deployment Responsible for administering and supporting 350 Citrix server environments on Windows Server 2008. Packaged and deployed some Microsoft App-V Applications. Extensive experience as an Application Packager (Windows) and App-V packager. SCCM 2016 / 1710 deployment and infrastructure knowledge including troubleshooting experience of large environments. Created dynamic and static collections in SCCM 2016 as well as advertisements and Task sequences. Performed SCCM client Remediation and scripted several solutions for others to use. Managed Boundaries, site settings, Distribution points, packages and metering rules within SCCM2016. Experience upgrading SCCM Clients from 1710 to 1802. Experience upgrading Windows 10 machines from 1703 to 1709 Experience in creating packages and deploying Office 365 to 100,000+ End Clients. Developed and administered the team SharePoint 2010 site for the Windows 7 Migration. Using MDT 2010 added packages and operating system to the share, created deployment points. Modified built -in script with Microsoft updates during a Lite-Touch deployment. Created a customized build to a reference computer and captured a reference computer as a customized WIM in MDT2010. Troubleshooting communication between different sites. Pushing software packages to 10,000plus based on collection clients. Well versed with Windows Registry, File System, Services and Devices. Worked with diverse business clients to gather installation requirements, develop test plans, and direct user acceptance testing. Manage the implementation and operations of a mobile device management solution, which included server-based installation and management, patches, and upgrades. Education: Bachelor s Degree in Commerce, Punjab University, India Master s Degree in Human Resource Management, Punjab Technical University, India Certifications: Pursued certification in MCSE Expertise: Software Packaging / Software Distribution / Virtualization / System Administration / Quality Assurance / Deployment / Windows 7 Migration / Scripting / Backup Specialist / Lan, Wan, Wan, Wan & Wireless / MDM/ Azure/Oci/ VMware vSphere, ESXi, Venter / Horizon on Cloud Technical Skills: Packaging Tools: InstallShield and AdminStudio11/10.0/9.5, Wise Package Studio 8.0/7.0, Windows Installer, App-V4.6sp1/4.6/4.5. Deployment Tools: Active Directory, Group Policy, Zen works, SMS 2003, SCCM 2012/2007, Citrix XenApp version 6.5 and XenDesktop 7.6, MDT 2010. Imaging Tools: VMware Workstation, MS Virtual PC, Symantec Ghost. Operating Systems: MS DOS, Windows 7, Windows XP, 2000, NT, Windows 2000, 2003 server. Scripting: PowerShell, VB scripting, WMI (Windows Management Instrumentation), Batch script. Cloud Technologies: Azure, OCI, VMware Horizon on cloud Data bases: MS Access, Oracle, MySQL EMM(MDM): Air Watch by VMware, Microsoft Enterprise Mobility Suite (EMS), Intune Professional Experience: Leviton Manufacturing , NYC Sep 2019 Present SCCM Engineer/ Intune Administrator Responsibilities: Develop, Deploy, and manage mobile applications and mobile application policies with Azure Including MAM and MAMWE. Migrated Mobile devices from AirWatch to Intune. Streamlined App deployment using Intune for both LOB and Microsoft store Apps. Integrated Intune with Azure AD to enforce conditional access policies to secure access to corporate Data. Developed PowerShell scripts to automate tasks such as device enrollment, compliance reporting and Policy Application Managed Mobile devices and Applications using Intune MDM policies. Designed HLD and strategy for Migrating devices to Windows 11. Implemented WHFB on all the devices (Win10 & 11) Deployed and Managed VMware V sphere environment consisting of 1000+ virtual machines, ensuring 99.9% uptime. Configured and Managed vSAN clusters to improve storage efficiency and Scalability. Developed power CLI scripts to automate VM provisioning and reduce time by 30%. Support End Users in the implementation of Intune/ Azure Mobile Device Management with SCCM/ O365. Technical Lead Responsible for the resolution of Complex issues, Escalations, KB submission and Documentation Implementation of AirWatch including the Design, Configurations, MDM settings, Connecting to AD or LDAP. Managed More than 10000 Apps (App Management) and Security Rules. Used VB Script for creating Custom Actions and Implemented automated procedures for deployment of applications via SCCM. Troubleshoot all application functional issues during QA and UAT stages. Created transforms (.MST) using Admin Studio 2015 to the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating. Worked with the end users to troubleshoot problems with the packaged applications. Written VB, batch scripts to customize the applications and used the scripts for editing registries and custom actions. Distributing enterprise applications for iOS devices and managed EMM Application in Azure Deployed and Managed (upgrades, Patches) for all SAP, MY Hub and Business Critical Apps on all Devices including IOS, Mac OS, Android and Desktops. Worked on Enrolling devices, Creating policy & Device Alerts. Monitored and reported Devices using Microsoft Intunes. Create Silent automation for the packages to install and uninstall. Mostly used VB Script and Batch Script for the silent deployment. Application deployments (collections, advertisements, task sequences, and VB scripts), patch management, general troubleshooting, log analysis, upgrade, and recommendations on current infrastructure. Worked with the end users to troubleshot problems with the packaged applications. Documented end user steps and maintenance procedures for all the applications according to the company standards. Working with Citrix team to build Windows 10 VDI on the Nutanix AHV and deploy the VDI to users on XenDesktop. Creating a Dev environment to test the SCCM 1810 upgrade from SCCM 1802 along with Windows 10 upgrade from 1709 to 1803. Testing issues with applications with Procmon to identify the processes and registry keys involved. Troubleshooting SCCM client installation and repairing inactive SCCM Clients. Troubleshoot patch installation on machines to increase patching compliance. Generated various reports where required based on the requirements of Business using SQL. Creating a Dev environment to test the SCCM 1810 upgrade from SCCM 1802 along with Windows 10 upgrade from 1709 to 1803. Research and provided review report on Microsoft volume licensing, software inventory and asset intelligence. Wipro Technologies, NY April 2016 Aug 2019 SCCM Administrator Responsibilities: Created application packages using Flexera Adminstudio 11.5 on Windows 7 and Windows 8. Used SCCM 2012 for remote control, patch management, software distribution, operating system deployment, hardware and software inventory. Deployed application software through SCCM 2012 to 25000+ end user systems. Created software Task Sequence using SCCM2012. Performed application compatibility test using Microsoft Application Compatibility Toolkit. Worked on windows registry files like creating/merging, debugging the invalid entries and working with existing registry using VB Scripts and PowerShell. Actively participated in the daily meetings and discussed the Application Deployment Status and progress. Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments. Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 5.0. Installation, configuration and administration of multiple Xenapp farms and Xenapp data store management. Utilization of Xenapp and Xendesktop machine and user policies, including printer policy. Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications. Implementation of Storefront for remote and local clients to obtain their applications / desktops. Deployment of on-demand virtual desktops and applications. Creation of multiple delivery groups for corresponding departments within organizations. Used MDT task sequence for installing drivers and customizations on the base image to be suitable for environment. Used VMware and Hyper V for testing the applications. Created application packages using Flexera Adminstudio 11.5 on Windows 7 and Windows. Used SCCM 2012 for remote control, patch management, software distribution, operating system deployment, hardware and software inventory. Managed and Build Wyse Terminals for Z class. Used Dell Wyse USB imaging tool to pull, push and clone the images for Wyse Terminals. Converted APP-V 4.6 packages to App-V 5.0. Sequenced Applications using APP-V 5.0. Experience on application compatibility analysis and adjustment. Created Custom Actions that add additional functionality to an MSI using VB Script. Involved in documenting the standards and procedures of packaging and testing the packages. Handled daily ticket requests using Opas and BMC remedy. ING Investment Management, New York City Apr 2014 March 2016 Windows Engineer Responsibilities: XP-to-Windows 7 Migration Using the Microsoft Deployment Toolkit, MDT 2010 Integration with Configuration manager 2012. Created Virtual Packages using Microsoft App-V 5.0. Task Sequence Tracking using ConfigMgr 2012 Reports and Deployment Logs Troubleshooting and remediation of Failed Deployments and User State Migration. Troubleshooting various issues faced during application deployment. Distributed software and updates with SCCM 2012 R2 and System Center Updates Publisher. Working on SCCM 2012 to deploy the Packages both the Windows Installer Package and Virtual Package. Expertise in SCCM Administration, deployment, packaging. Experience in Sequencing and publishing applications, and working on OSD, App-V, SFT and XML files. Created Packages Using Adminstudio InstallShield 2012. Used ProComm, SMS Trace, beyond compare Window Debugging tool to troubleshoot the errors. Creating A UAT environment to Test the application for windows 7. Created Packages Using VM ware ThinApp V 4.6 for non-compatible applications. Responsible for Engineering current applications to work with windows7. Edited Tables, Created Components, and Created MSI s in Adminstudio for Windows Installer. Used VB Script for Custom actions and created components and associated with feature as required. Created, modified and customized MSI, MST and MSP using Orca. Creating packages for Windows 7 using Adminstudio and testing them. Created Packaging template to facilitate the process and best practices using Adminstudio 11.0. Edited Tables, Created Components, and Created MSI s in Adminstudio for Windows Installer. Used beyond Compare tool to compare the installation of setup and repackaged MSI. Created custom VB and Wise Scripts to perform automation, installation and configuration tasks within MSI packages. Keywords: quality analyst active directory information technology microsoft New York