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Narendra - Quality Test Principal / Lead
[email protected]
Location: , , USA
Relocation: Remote or Near by
Visa: TN Visa
Resume file: Naren Rayala - Resume Word Copy_1761403329738.pdf
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NARENDRA R
[email protected]

INFORMATION TECHNOLOGY LEADER
On-Site IT Enterprise Test Management / Quality Assurance / Automation Implementation
Accomplished Quality Assurance leader with 20+ years of Information Technology experience; emphasis on quality
assurance and IT enterprise test management. Successful record of mentoring, developing and directing high-
performing technical teams, and collaborating with cross-functional groups to drive technology improvement goals.
Astute analytical and technical competencies. Strong business communication, team building and leadership skills.
Hands-on, resourceful, collaborative and supportive leader able to direct large-scale technology projects, simplify
and present complex/technical topics, quickly grasp new tools & technologies, and cultivate diverse relationships.
Expert performance in developing and implementing robust testing strategies, creating detailed test plans/scripts,
ensuring software quality and compliance, and streamlining testing processes. Extensive experience in Microsoft
Azure Dev Ops. Working knowledge of Test Management principles, methodologies, and tools.
Core Competencies Include:
Information Technology | Quality Assurance | Change Management | Strategic Planning | Test Plans/Cases/Scripts
IT Enterprise Testing Project Management | Team Leadership | Process Improvement SDLC
Automated/Manual/Functional/Regression/System Application Testing
PROFESSIONAL EXPERIENCE
POINTCLICKCARE, Charlotte, NC & Toronto, Canada (Remote) 2007 to Present
PointClickCare is the leading cloud-based healthcare software provider for North America s long-term and post-acute care and senior
care industries; company develops cloud-based healthcare software (2,000+ employees).
Quality Principal (2019-Present)
Hired by early/growth stage company in 2007 (~150 employees) and earned several promotions throughout highly
successful tenure with the organization. Managed teams of 12 to 18 QA Associates throughout entire career
(fast-paced agile development environment). Maintained many prior responsibilities while successfully handling
progressively responsible ones.
Responsible for leading testing activities across multiple teams; manage resource assignments and
participate in POC/implementation of testing tools, technologies, and techniques:
Report to the Director of Engineering (Financial Module).
Participate in pre-release production validations and patch releases.
Help remedy business/production issues, providing subject matter expertise to cross-functional professionals.
Collaborate with QA Principal peers (clinical side) on resident admissions; provide financial expertise.
Train and mentor new team members on applications and QA processes, and work with cross-functional teams
(i.e., Customer Support, Development, etc.) to facilitate timely objectives.
Lead Engineer (2015-2019)
Senior Quality Test Engineer (2010-2015)
Intermediate Quality Test Engineer (2007-2010)
Hands on experience with all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle
(STLC) and exposure to Agile process and methodologies.
Good experience in Functional testing, Integration testing, Regression testing, GUI testing, Back-end, Cross
Browser testing, Ad-hoc testing, Blackbox testing, User Acceptance testing and System testing.
Well versed in Health Care with HIPAA, HL7, EDI and x12 data formats.
Experience in testing RESTful APIs using POSTMAN and Cypress.
Created and executed JMeter scripts for performance testing of financial module.
Experience in preparing Test Strategy, developing Test Plan, Detailed Test Cases, writing Automated Test
Scripts, and developing Test Scenarios to support quality deliverables.
Experience in Test Readiness Review and Requirements Traceability Matrix documents.
Experience in writing SQL queries to extract data from various source tables to perform database testing.
Tasked with designing and executing automated test scripts (pre-release production), generating/disseminating
reports, planning and defining testing approaches, managing automation case status (daily), identifying
issues/failures, preparing and conducting team meetings, creating page objects/tests, and much more:
Served as the financial team s Scrum Master from 2012 to 2016 (during Waterfall to Agile transition).


NARENDRA RAYALA

(Page 2)



POINTCLICKCARE Continuation...
Key Accomplishments:
Recognized for exceptional production/performance.
Identified/mitigated project risk, leveraging expertise to provide testing activity prioritization advice.
Trained, mentored and developed several high-performing Quality Assurance Analysts that were promoted into
Senior QA Analyst roles. Effectively manage organizational changes.
Reduced release cycle times from 3 months to 1 month (2019/2020); provided automation testing expertise.
Decreased regression cycle from 12 to 5 days (manual release and automation; identified/resolved issues):
Delivered significant cost reductions and efficiency improvements.
Excellent experience in working with State, Federal Health Insurance exchanges, Medicare, Medicaid, Managed
Care, Medicaid Expansion and Healthcare Benefits Administration.
Implemented new automated tests on the financial model (used Selenium WebDriver, Java, Cypress, and
Gherkin).
Created, validated, converted, and automated functional/integration/regression tests.
Environment: QTP v10 and v11, Jira, Bugzilla, Java, Microsoft SQL Server, SVN, Confluence, TestRail,
Agile/Scrum, Selenium, Cypress, Amazon AWS, and Microsoft Azure.



PREVIOUS PROFESSIONAL EXPERIENCE



Senior QA Technical Engineer FAIRISAAC CORPORATION, Bangalore, India 2006 to 2007
Analyzed business requirements, prepared test cases and plans, developed automation test scripts, and
conducted regression testing on various application builds (reported defects).
Manually tested business functionality, navigation and validation of TRIAD product s application to facilitate
automation objectives. Manually performed Backend testing by executing SQL queries.
Enhanced testing by creating new, and validating existing, scenarios.
Actively involved in the installation of PCTMS, TAD, SQL, Business Objects, and Micro Application server, as
well as requirements and test cases/data migration.
Environment: Business Objects, Microsoft VSS, Microsoft Excel, MicrosoftVisual Basic, Mercury Quality Center,
Micro Focus Application Server, Quick Test Professional and Soft Track.
Senior QA Analyst/Tester NATIONWIDE INSURANCE, Columbus, OH 2005 to 2006
Senior QA Analyst/Tester on large-scale Project East initiative; assisted with Online Account Maintenance
(OAM) web application providing front-end interface.
Analyzed business requirements, prepared Test Scenarios/Cases, developed and executed automated test
scripts, and managed requirements/defects. Developed data-driven tests and performed back-end testing.
Environment: Quick Test Professional, Quality Center, VB.Net, ASP, Oracle, DB2, XML, IBM Data Staging, MS
Excel and Schema ware.
QA Analyst/Tester STATE OF OHIO RSC, Columbus, OH 2004 to 2005
Key team member on RAS Reengineering project (legacy data conversion/transfer to new system, etc.).
Prepared test cases and assisted with Test Plan writing (using Rational Reqpro), performed manual application
testing, conducted Regression and Backend testing (used Toad to execute SQL queries), and reported defects.
Environment: Rational Clear Quest, Rational Robot, Rational ReqPro, Java, J2EE, Oracle, MS Excel and Toad.


Early Career Experience as a QA Analyst/Tester with Nationwide Financial, Columbus, OH (2001-2004);
developed test cases/scenarios and automated test scripts, manually tested various application modules, documented
application errors/defects, and collaborated with Developer consultants to facilitate timely objectives.
EDUCATION / PROFESSIONAL DEVELOPMENT
UNIVERSITY OF MADRAS, Chennai, India
Bachelor of Engineering, Electronics & Telecommunications
Microsoft Certified Professional (MCP)
EMC Proven Professional Associate
Agile Tester Certification
Keywords: quality analyst active directory rlang information technology microsoft mississippi North Carolina Ohio

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