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Robert Parker - IAM Engineer

[email protected]

Location: Key West, Florida, USA

Relocation: FL, SC

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Robert Parker Florida / South Carolina, United States 910-777-1740 [email protected] --- PROFESSIONAL SUMMARY Security-focused IAM Engineer with extensive experience in identity governance, access control, and cloud security. Certified in Microsoft SC-300, CIAM, Azure Active Directory, Epic Security, and more. Proven success implementing and managing IAM solutions across healthcare and enterprise environments. Skilled in SSO, MFA, RBAC, and privileged access management. Committed to compliance, security best practices, and continuous improvement. --- CORE COMPETENCIES Identity & Access Management (IAM) SailPoint IdentityNow Entra ID / SSO / PIM Duo SSO / MFA BeyondTrust / Secret Server Active Directory / Group Policy Azure / AWS / Google Cloud Office 365 / Exchange / SharePoint PowerShell / SAML / OAuth / OIDC Epic Security / Data Courier ITIL / ServiceNow / Remedy Okta / Jamf Pro / Imprivata Windows Server / MacOS / PC Platforms Certified Apple & Lenovo Technician Healthcare IT / HIPAA Compliance --- PROFESSIONAL EXPERIENCE IAM Engineer III Healthcare (Remote: NC, SC, FL) Feb 2016 Present Administer SailPoint IdentityNow, Entra ID, Duo SSO, BeyondTrust, and Secret Server Migrate ADFS to Duo SSO and Entra SSO; build SAML and OIDC connections Configure Entra PIM for privileged access monitoring and auditing Managed end-to-end SAML certificate lifecycle for enterprise SSO integrations, including renewal, metadata updates, and coordination with service providers to prevent authentication disruptions across Entra ID, SailPoint, and Duo platforms. Integrated API permissions and delegated access controls for confidential client apps, aligning with least privilege and conditional access policies. Create risk-based access policies and role-based controls in SailPoint Registered and configured enterprise applications in Microsoft Entra ID, enabling secure SSO via SAML and OAuth 2.0 protocols across hybrid environments. Manage elevated accounts using the Tiered Access Models approach from Microsoft. Support Epic Security (100/200), Data Courier, and healthcare compliance initiatives Serve as product owner for IAM technologies; collaborate with audit and compliance teams. Automated user provisioning and deprovisioning workflows using SailPoint IdentityNow, integrating with Entra ID, ServiceNow, and HRIS system PeopleSoft to enforce role-based access and streamline onboarding across healthcare environments. Administered privileged credential vaulting and rotation using Secret Server, enforcing password complexity, access controls, and audit logging across healthcare environments to meet NIST and HIPAA compliance standards. Set up Event notifications, lock, double lock. Support Office365, OWA, and ticketing systems including ServiceNow and Remedy Develop bots and agents using AI CoPilot and Security CoPilot (in progress) Desk Side Support Lead AppleCare, Apple Inc. (Raleigh, NC) Jul 2013 Jan 2016 Provided technical support for Apple products in a high-volume call center Certified in Apple Technical Support; supervised desktop support operations Supported hardware/software/network issues across Mac and PC platforms Owner / Operator Reel Thing Charters (Key West, FL) 2007 Present Operate charter boat services for fishing, diving, and snorkeling excursions Manage business operations, customer service, and logistics EDUCATION & CERTIFICATIONS B.S. in Computer Information Systems DeVry University, Raleigh-Durham Campus Microsoft Certified: SC-300 Identity and Access Administrator CIAM, CISM, AWS Cloud Practitioner Epic Security & Data Courier Certified ACSP, ACSA, AD Group Policy PROFESSIONAL DEVELOPMENT & MILITARY SERVICE Honorable Discharge U.S. Army, 18B (1984 1992) Epic Training: Provider 100/200, Surgeon 100/200, Dragon / Optime Technical Dress Rehearsal (TDR) and Go-Live support at UNC Network Administration: Active Directory (On-prem & Entra ID), Exchange Keywords: artificial intelligence active directory information technology golang Florida Idaho North Carolina South Carolina