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Shantanu - Business system analyst

[email protected]

Location: Jersey City, New Jersey, USA

Relocation: Yes

Visa: H1B

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SHANTANU BARASKAR [email protected] 732-272-0565 SR BUSINESS SYSTEM ANALYST Senior Business Analyst with 8+ years of experience across diverse business domains, specializing in requirements gathering and business process improvement. Skilled in stakeholder management, waterfall and Agile project delivery, and cross-functional collaboration across functional and technical teams. Proficient in creating BRDs, FSDs, user stories, process flows, and use cases, with strong experience in gap analysis, UAT coordination, and change management. Proven ability to manage multiple initiatives, align business needs with technical solutions, and support data-driven decision-making through analysis and reporting. Experienced in analyzing, managing, and documenting business requirements across complex software development projects (SDLC), collaborating with cross-functional teams to deliver solutions aligned with business objectives and regulatory compliance standards. Expert in eliciting, documenting, and analyzing business requirements, including creating Business Requirements Documents (BRD), Functional Specifications (FSD/FRD), and Requirement Traceability Matrices (RTM). Facilitated requirement-gathering workshops, including Joint Application Development (JAD) sessions, stakeholder interviews, and focus groups, while maintaining Stakeholder Analysis Matrix and RACI Matrix to define stakeholder responsibilities and project impact. Conducted Gap Analysis and Impact Analysis, identifying business process gaps using As-Is & To-Be Process Documents, Process Flow Diagrams (PFDs), Business Process Model and Notation (BPMN), and Value Stream Mapping (VSM) to recommend feasible process improvements. Performed stakeholder mapping and analysis, managing effective communication across business, technical, and management stakeholders. Acted as the liaison between business stakeholders and technical teams, translating complex business requirements into clear technical specifications. Served as a primary liaison with regulatory authorities, effectively communicating regulatory requirements and project deliverables to internal stakeholders. Participated in SDLC planning by contributing to the Software Development Plan (SDP), Release Notes, Deployment Plans, Feasibility Studies, and Business Case Documents. Conducted Root Cause Analysis (RCA) to identify pain points and recommend process optimizations. Experienced in business process re-engineering (BPR) to optimize workflows and eliminate inefficiencies. Documented, analyzed, and tracked change requests (CRs) using Change Request Forms (CRF), Impact Analysis Reports, Change Log, Configuration Management Plan and updated Requirement Traceability Matrices (RTM) to ensure seamless integration into BRD and FSD while maintaining Version Control for traceability. Collaborated with stakeholders through Change Control Board (CCB) meetings, assessing scope changes, documenting impact findings, and ensuring alignment with business objectives while mitigating risks and minimizing disruptions. Conducted risk analysis and impact assessments, supporting informed decision-making and proactively managing business risks. Experienced in Scrum, Kanban, and SAFe Agile frameworks, ensuring smooth software development cycles. Defined user stories, acceptance criteria, and managed product backlogs in Agile methodologies, facilitating backlog grooming sessions with Product Owners and Scrum Teams. Experienced in SAFe (Scaled Agile Framework), working closely with Product Owners, Agile Release Trains (ARTs), and cross-functional teams to define business requirements, manage product backlogs, and ensure alignment with PI objectives. Participated actively in process improvement initiatives, driving efficiency, reducing redundancies, and optimizing workflows. Demonstrated proficiency in handling multiple projects concurrently, ensuring timely delivery, quality outcomes, and stakeholder satisfaction. Mentored junior analysts and team members, enhancing their analytical skills, business understanding, and technical competencies. Managed User Acceptance Testing (UAT) processes, developed test cases, created Test Plan, coordinated test execution, logged defects in Defect Log, and compiled Test Summary Reports to ensure project readiness. Conducted End-to-End (E2E) testing using Test Scripts and Requirement Traceability Matrix (RTM) to validate system integrations and ensure all functional requirements were met. Worked on automated testing tools such as Selenium (UI testing), Postman (API testing), and JMeter (performance testing). Ensured data accuracy and validation for migration projects, verifying data integrity during transitions. Used data profiling and cleansing techniques to maintain quality standards. Collaborated with UX/UI teams to validate wireframes, mock-ups, and prototypes, ensuring alignment with stakeholder expectations and project requirements. Ensured thorough documentation maintenance, including repositories like SharePoint, with updated version control and accessibility. Proficient in MS Project, JIRA, Confluence, Salesforce, and Office 365 tools such as Excel, PowerPoint, and SharePoint, ensuring seamless project tracking, reporting, and cross-functional collaboration. Contributed to project roadmap development, executive reporting, and budget/CBA analysis for technology initiatives to support data-driven decision making. Experienced in defining business requirements for API-driven integrations, collaborating closely with technical and business stakeholders while maintaining API Documentation and Data Mapping Specifications for RESTful APIs, SOAP-based web services, and microservices architecture. Defined API requirements, including data mapping, endpoint validation, JSON/XML payload definitions, API versioning, and efficient information exchange across multiple applications and cloud-based platforms. Used SQL for querying, data extraction, and reporting, supporting data-driven decision-making. Worked with ETL tools like Informatica, Talend to support data transformation. Used reporting and visualization tools such as Tableau, Power BI, and Excel Dashboards to develop dashboards, Regulatory Reporting Templates and business reports for senior management. Business Skills Requirements Gathering, Stakeholder Management, Business Process Analysis, Risk Assessment, Compliance Analysis, Regulatory Reporting, Data Analysis, Impact Assessment, Gap Analysis, Change Management, UAT Coordination, Workflow Optimization, Financial Modelling, Dashboarding, Documentation, Cybersecurity Frameworks, API Integration, Identity Access Management, Cloud Security, Incident Response, Reporting Automation, Business Process Reengineering, System Integration, Data Governance, Risk Mitigation, Process Mapping, Business Intelligence, ERP Systems PM Methodologies Waterfall, Agile, SDLC: Waterfall, Scrum, Iterative, SAFe, Hybrid Project Management Tools MS Project, JIRA, Confluence, SharePoint, MS Office Suite (MS Excel, Word, PowerPoint, MS Teams Data Analysis, Visualisation, BI and Reporting Tools PowerBI, Tableau, MS Excel, Power Automate Compliance & Regulatory Standards Basel I, Basel II, Basel III, OCC, SEC, NACHA, FFIEC, PCI-DSS, Sarbanes-Oxley Act (SOX), SWIFT ISO 15022, SWIFT ISO 20022, Comprehensive Capital Analysis and Review (CCAR), Suspicious Activity Reports (SAR), Liquidity Coverage Ratio (LCR), Cybersecurity Frameworks, Financial Data Protection, FINRA, Dodd-Frank Act, APRA, Anti-Money Laundering (AML), Know Your Customer (KYC) Databases AWS RDS (Relational Database Service), AWS DynamoDB, AWS Redshift, AWS Aurora, AWS Elastic, AWS Document DB, AWS Cognito, Azure Cosmos DB, Azure Synapse Analytics ETL Tools Informatica Power Centre, Azure Data Factory, Talend Open Studio Requirement, Test and Defect Management JIRA, Confluence, Selenium, BrowserStack, HP ALM, Jenkins, Postman, Swagger, HP Quality Centre Cloud Technologies AWS, Microsoft Azure JP Morgan Sep 2022 Present Jersey City, NJ Senior Business System Analyst Project 1: Integration of Fednow Service in The Core Banking System Modernization of the bank s payment infrastructure by integrating FedNow for real-time payments alongside ACH, Fedwire, and Zelle. Enabled payment agility, interoperability, and faster transaction speeds. Enhanced fraud risk management, ensured requirements traceability, and strengthened compliance layers. Delivered 24/7 processing, improving customer experience and operational resilience. Project 2: Treasury & Cash Flow Compliance Management System Integrated a Treasury & Cash Flow Management System with Core Banking to improve liquidity oversight and real-time cash visibility. Leveraged historical data and rule-based logic to optimize working capital and automate liquidity deployment. Delivered proactive risk management through real-time reporting. Streamlined operations, reduced costs, and enhanced cash flow accuracy. Roles and Responsibilities: Gained a deep understanding of project requirements, scope, and objectives by collaborating with key stakeholders from Treasury, Risk, Compliance, Payments, and IT teams to ensure alignment with business goals, regulatory mandates, and technical feasibility. Facilitated comprehensive requirement elicitation workshops and Joint Application Development (JAD) sessions with Treasury, Risk, Compliance, Payments, and IT teams, clearly documenting business, regulatory, and technical requirements in Business Requirements Documents (BRD) & Functional Specifications (FSD/FRD). Conducted detailed gap and impact analysis between current-state Treasury and Payment workflows and future-state integrations, clearly identifying banking compliance gaps and operational improvement opportunities. Acted as a primary liaison with senior stakeholders and regulatory compliance teams, ensuring continuous alignment of project deliverables with banking compliance requirements and regulatory expectations. Managed multiple project priorities simultaneously, balancing demands from liquidity management, cash flow optimization, real-time payment integration, and compliance reporting. Developed and maintained detailed project artifacts and documentation within central knowledge repositories in SharePoint, ensuring compliance-related documentation was readily accessible for audits and regulatory reviews. Performed regulatory impact assessments to ensure alignment with evolving industry standards, internal policies, and applicable compliance guidelines. Collaborated with business, risk, and IT teams to define and implement standardized onboarding processes and identity verification workflows, ensuring alignment with enterprise compliance and operational requirements. Implemented automated transaction monitoring rules in Actimize, enhancing real-time detection and reporting capabilities for AML/KYC violations, suspicious activity, and fraud prevention. Delivered structured training and demos to business users and stakeholders through engaging PowerPoint presentations, facilitating the smooth adoption of new systems and processes. Prepared detailed stakeholder reports and dashboards using Power BI, effectively summarizing project status, data-driven insights, and key performance indicators for senior business and technical stakeholders. Used JIRA and MS Project to track project progress, manage risks, and document project artifacts. Provided post-implementation support and audit readiness, ensuring seamless handover of compliance frameworks to risk management teams. Environment: Hybrid SDLC, Agile Methodologies, Apache Kafka, IBM MQ Middleware, LexisNexis InstantID, IBM ODM, REST APIs, Bloomberg API, Apache Flink, Drools, Bloomberg API, AWS Cloud (CloudWatch, IAM, RDS - MySQL/PostgreSQL, DynamoDB, Key Management Service (KMS), AWS Glue, AWS Cognito, SQL Databases, Power BI, Confluence, SharePoint, MS PowerPoint, MS Word, MS Excel Microsoft Teams KeyBank July 2020 Aug 2022 Cleveland, OH Sr Business System Analyst Financial Cybersecurity Framework: Implemented a cybersecurity framework to safeguard financial and client data in Microsoft Dynamics 365 Finance and Azure. Integrated ERP with Azure AD for centralized identity management and streamed logs to Azure Sentinel for real-time threat detection. Automated threat response and access control using Defender for Cloud and Azure Security Center. Ensured full compliance with SOX, PCI DSS, and GDPR standards. Roles and Responsibilities: Elicited and documented business, functional, and compliance requirements through stakeholder interviews, workshops, and cross-functional collaboration across ERP and enterprise systems. Managed stakeholder expectations and multiple priorities, facilitating effective prioritization of cybersecurity compliance deliverables, maintaining requirement traceability matrices (RTM), resolving requirement ambiguities, and clearly communicating project timelines and compliance milestones. Performed detailed gap analyses and regulatory impact assessments, clearly documenting cybersecurity compliance requirements and ensuring alignment with applicable regulatory frameworks (GDPR, ISO 27001, NIST, PCI DSS) and internal policy standards. Acted as a liaison between business stakeholders, IT architects, and compliance officers, clearly translating complex cybersecurity requirements and regulatory expectations into detailed business and functional specifications, facilitating effective cross-team alignment. Created architecture diagrams and data flow models to visualize system integrations, access control mechanisms, and data protection strategies across cloud and on-premise systems. Participated in risk assessments and impact analysis sessions to capture system dependencies and define mitigation strategies within ERP and related environments. Collaborated with system architects and administrators to configure logging, access control, and real-time monitoring for ERP and cloud-hosted systems. Designed and executed UAT plans, including scenarios and acceptance criteria, to validate system functionality, data security, and regulatory compliance across interconnected platforms. Performed post-implementation validation activities and cybersecurity audits, clearly assessing cybersecurity solution performance against regulatory benchmarks and documented recommendations for continuous improvement, ensuring ongoing regulatory compliance and system resilience. Led cybersecurity compliance documentation (Confluence) and reporting (Tableau/SQL), creating audit-ready repositories and real-time dashboards for vulnerabilities, threats, and resilience metrics streamlining audits and risk visibility. Maintained traceable documentation repositories for requirements, testing artifacts, security controls, and audit records to support project governance and knowledge sharing. Conducted detailed data analysis using Excel translating insights into visually engaging PowerPoint presentations for effective communication with senior stakeholders. Environment: Hybrid SDLC(Agile/ Waterfall), Azure Cloud (Azure Sentinel, Security Center, Microsoft Defender for Cloud, Azure AD, Azure Information Protection (AIP), ERP System (Microsoft Dynamics 365 Finance), MuleSoft, SWIFT MT, SWIFT Alliance Gateway, Tableau, Microsoft Project, SQL, Confluence, MS PowerPoint, MS Word, MS Excel, PCI DSS, GDPR, ISO 27001 Standard Chartered May 2016 June 2020 Mumbai, India Business Analyst Project 1:Same Day ACH Transaction Processing Enhancement Enhanced ACH payment processing by implementing NACHA-compliant Same Day ACH, adding two clearing windows to streamline payables, reduce costs, and improve funds availability. Project 2: Data Migration Migrated core customer databases from on-premise banking systems to AWS Cloud using RDS, Aurora, and DynamoDB, improving scalability and real-time analytics. Ensured regulatory compliance and security through IAM, KMS encryption, and CloudTrail auditing. Roles and Responsibilities: Participated in structured requirement-gathering sessions with senior stakeholders across business and IT, capturing detailed business and system requirements in alignment with project initiation and planning phases. Assisted in preparing Business Requirements Documents (BRDs), Functional Specifications (FSDs), and data mapping documents with clear traceability, version control, and phase approvals as required by the Waterfall model. Conducted gap analyses and impact assessments to evaluate the business and technical implications of ACH payment enhancements and data migration from legacy banking systems to the cloud. Created process flow diagrams, data flow diagrams, and system interaction maps to support requirements clarification and cross-team understanding during the design phase using MS Visio. Collaborated with developers and system analysts during the build phase to ensure a shared understanding of requirements, functional logic, and data validation rules Assisted in change management and stakeholder communication, clearly articulating new processes and helping prepare presentations for stakeholder updates. Supported test planning by drafting UAT test cases, assisting in test execution, logging defects, and tracking resolution status, ensuring deliverables aligned with defined acceptance criteria. Participated in post-implementation reviews by collecting user feedback, validating system outputs, and documenting lessons learned for continuous process improvement. Managed multiple task priorities simultaneously, maintaining clear and organized status updates, timelines, and deliverable tracking through project management tools. Assisted in preparing reporting dashboards and reports to monitor Same Day ACH transaction processing efficiency and Data Validation, adoption rates, and cost-saving metrics using Excel or visualization tools (Tableau). Collaborated on training materials and user documentation, supporting effective adoption of Same Day ACH processing among internal users. Facilitated stakeholder alignment and review sessions, capturing key decisions, follow-ups, and action items using MS PowerPoint for presentations and MS Word for detailed documentation, ensuring transparency and cross-functional communication. Environment: Waterfall SDLC, AWS Cloud, MS Office Suite (Excel, PowerPoint, Access), PMO tools, SharePoint, Tableau, MS Visio Masters in Engineering Management | Stevens Institute of Technology, Hoboken, NJ, USA Bachelor of Engineering | University of Mumbai, Mumbai, Maharashtra, India Keywords: user interface user experience message queue business intelligence database active directory information technology hewlett packard microsoft mississippi Montana New Jersey Ohio