| Dhanunjay Ojina - ServiceNow Developer |
| [email protected] |
| Location: Santa Clara, California, USA |
| Relocation: YES |
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ServiceNow Architect / Developer with over 13 years of progressive experience in the design, development, and administration of ServiceNow platforms across ITSM, ITOM, HRSD, and ITBM modules. Proven expertise in leading end-to-end implementations, integrating enterprise applications, automating workflows, and optimizing service delivery for large-scale organizations. Strong communicator and collaborator with a focus on continuous improvement and ServiceNow best practices. Developed custom applications for asset lifecycle management and vendor onboarding using Flow Designer and App Engine. Configured Discovery and Service Mapping for over 2,000 CIs improving CMDB accuracy by 30%. Implemented multi-level approvals and SLA automation to enhance incident resolution efficiency. Keywords: |
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