Home

Chandana - Business Analyst

[email protected]

Location: Edison, New Jersey, USA

Relocation: Yes

Visa: H1B

Resume file: ChandanaKR_Resume_1778074938147.docx Please check the file(s) for viruses. Files are checked manually and then made available for download.

Chandana Sr. Business System Analyst Senior Business Systems Analyst with 10+ years of experience in finance domain delivering enterprise-scale solutions across wealth & asset management, alternative investments, digital banking, payments, and capital markets. Domain ex-pertise in investment products including equities, fixed income, mutual funds, private markets, and structured investment vehicles, with strong understanding of front, middle, and back-office operations, regulatory compliance, and risk controls. Proven ability to translate complex business and regulatory requirements into scalable, compliant system designs within large financial institutions. PROFESSIONAL SUMMARY Strong understanding of banking and investment compliance frameworks including AML/BSA, KYC(CDD/EDD), SOX, SEC/FINRA Regulations (SEC 17a-4), Data Privacy (GDPR/CCPA), PCI -DSS, FinCEN.SAR, BASEL III, SEBI/RBI ensuring regulatory-aligned system design, audit trails, and audit-ready deliverables across the platforms. Extensive knowledge across all phases of the Software Development Life Cycle (SDLC) with hands-on experience in Waterfall, Agile Scrum, Waterfall-Scum Fall, and SAFe frameworks, enabling successful delivery of continuous process improvements, and fostering collaboration with business and compliance. Proven expertise in requirements elicitation and stakeholder engagement through Joint Application Development sessions, workshops, interviews, benchmarking, process modeling, prototyping, user scenarios and docu-ment analysis to translate complex business and compliance needs into functional system requirements. Highly experienced in producing SDLC and delivery artifacts including Business Requirement Document (BRD), Functional Requirement Documents/Functional Requirement Specification (FRD/FRS), Software Requirement Specification (SRS), Requirement Traceability Matrix (RTM), Work Breakdown Structure (WBS), change re-quests, release documentation, System Design Document (SDD) and Software Development Documents, maintaining version control in Confluence and traceability in JIRA to support execution and regulatory audits. Facilitated Change Control Board (CCB) governance by assessing scope changes, performing impact analysis, documenting decisions in JIRA and Confluence, coordinating approvals with stakeholders, and ensuring alignment with business objectives while minimizing delivery risk and maintaining regulatory compliance standards. Strong capability in process and system design, creating end-to-end process flows, use cases, BPMN diagrams, wireframes, and prototypes using Lucid Chart, MS Visio, Balsamiq, and Figma, clearly defining solution intent, control points, exception handling, and MVP scope for regulated financial applications. Hands-on experience with Agile ceremonies including backlog grooming, sprint planning, daily stand-ups, sprint reviews, and retrospectives, and SAFe including PI Planning, Scrum of Scrums, ensuring predictable delivery. Decomposed Epics into Features and User Stories aligned with INVEST principles and SMART compliant, enforc-ing consistent Definition of Ready (DoR) and Definition of Done (DoD) standards to support high-quality delivery, regulatory validation, traceability, and reliable acceptance across Agile, hybrid, and SAFe delivery models. Implemented estimation techniques including Planning Poker, T-shirt sizing, Story Points and prioritization tech-niques such as MoSCoW, WSJF, and Kano using JIRA to support backlog refinement and delivery planning. Experienced in API and integration ecosystems, working with REST and SOAP services using JSON and XML, defin-ing and validating APIs with Postman and Swagger for secure integrations across banking platforms. Collaborated with DevOps and engineering teams to design and optimize CI/CD pipelines using Jenkins, supporting automated build, test, and deployment workflows for APIs, microservices, and data pipelines with audit traceability. Extensive experience in data warehouse and analytics initiatives, including data profiling, source-to-target map-ping, transformation logic, and ETL workflows using Informatica PowerCenter and AWS Glue, ensuring data lineage, reconciliation accuracy, and reliable downstream reporting for regulatory and operational use cases. Solid knowledge of OLAP concepts including ROLAP, MOLAP, and HOLAP, applying roll-up, drill-down, slice, and dice operations to support reporting, portfolio analytics, regulatory disclosures, and executive dashboards using SQL. Strong proficiency in RDBMS and SQL, working with Oracle and SQL Server to design and execute complex que-ries using joins, subqueries, aggregations, and analytical functions for data validation, reconciliation, and reporting. Applied Test-Driven Development (TDD), Behavior-Driven Development (BDD), and Acceptance Test-Driven Development (ATDD) practices to align financial business rules, compliance requirements, and user workflows with automated test scenarios, ensuring early defect detection and stakeholder validation across core banking, payments and trading platforms. Extensive experience supporting UAT, system testing, integration testing, regression testing using Selenium, performance, and functional testing, while coordinating defect triage, validation, and formal business sign-off. Extensive experience supporting State Government systems, specializing in Siebel CRM Case Management, re-quirements elicitation, stakeholder workshops, process modeling (AS-IS/TO-BE), creating user stories, test cases, and test scripts, and delivering business cases, reports, and executive presentations using Figma-based prototyping. Hands-on experience supporting enterprise reporting and analytics using Power BI and SQL, delivering accurate, auditable dashboards and reports aligned with regulatory, operational, and investment-performance requirements across wealth management, payments, treasury, and capital-markets environments. SKILLS AND TOOLS Domain & Compliance Skills Wealth & Asset Management Platforms Alternative Investments (Private Equity, Pri-vate Credit, Venture Capital, Hedge Funds) Portfolio & Performance Reporting Cor-porate Actions Processing Capital Markets Trade Lifecycle (Equities, Fixed Income, FX, Derivatives) Core Banking & Treasury Systems Payments & Clearing (ACH, RTP, FedNow, SWIFT, ISO 20022) Digital Banking & Lending Platforms Public Funds & Investment Oversight AML / BSA KYC (CDD / EDD ) SOX SEC / FINRA(including SEC 17a-4) Data Privacy (GDPR, CCPA) Audit Trails & Internal Controls Suitability & Disclosure Governance PCI-DSS (Payments) FinCEN / SAR Reporting (AML) Basel III (Banking Risk) RBI / SEBI Guidelines Business Skills Requirements Elicitation Stakeholder Management Process Modeling (AS-IS/TO-BE) User Stories Test Cases Test Scripts Case Management Business Cases Presentations Business Process Analysis Risk & Impact Assessment Gap Analysis Compliance & Regulatory Analysis Regulatory Reporting Change Management UAT Coordination Workflow Optimization Financial & Risk Modelling Data Analysis & Data Governance Product Roadmap Definition & Vision Alignment Backlog Prioriti-zation & Release Planning Stakeholder Alignment & Cross-Functional Leadership Vendor Management & SLA Governance Platform Adoption Strategy & Value Realiza-tion Frameworks KPI Definition & ROI Tracking. Methodologies Waterfall Agile Scrum SAFe Water-Scrum Fall Project Management Tools MS Project JIRA Confluence SharePoint MS Office Suite Visualization, BI and Re-porting Tools Lucid Chart Figma Axure Balsamiq ProtoPie Power BI Tableau MS Excel Databases and cloud technologies AWS (RDS/Aurora, S3, Cognito, Lambda, CloudWatch, IAM, API gateway) Salesforce Siebel CRM (Case Management, Workflow, Activities) Snowflake Cloud Security & RBAC, Monitoring & Logging (Splunk, ELK Stack) My SQL Oracle toad ETL Tools Informatica Power Centre Talend Open Studio AWS Glue Azure Data Factory Test Management Selenium Jenkins Postman Swagger, HPQL. Professional Experience: Merrill/ Bank of America Feb 2025 - Present New York, USA Senior Business System Analyst Project: Project Alt This project expanded Merrill s alternative investment platform to support HNW clients with $50M+ in assets, enabling advisors to offer direct access to Private Equity, Private Credit, Venture Capital, and Hedge Funds. Delivered fully digi-tal e-subscription and capital call workflows through aggregator integration, significantly reducing manual processing and accelerating advisor-led alternative investment execution. Roles and Responsibilities: Defined and facilitated functional requirements for Project ALT, an institutional-grade alternative investments platform, aligning Waterfall and Agile delivery through Water Scrum-Fall with regulatory gates for subscriptions, capital calls. Coordinated cross-functional requirements elicitation with Wealth Product, Advisory, Legal, Compliance, Operations, and Engineering using stakeholder interviews, Joint Application Development (JAD) workshops, process walkthroughs, and regulatory gap analysis to align suitability, disclosures, and operational readiness. Created and maintained core requirement documentation including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), Epics, User Stories, and Acceptance Criteria, ensuring clarity of scope, traceability across Waterfall and Agile phases, and alignment with regulatory and business objectives. Defined end-to-end subscription and capital lifecycle workflows using process flow diagrams, BPMN swim lanes, decision tables, and interaction diagrams to model eligibility rules, suitability checks, advisor attestations, docu-ment generation, downstream booking logic, exception handling, and regulatory control points. Supported Agile sprint execution by maintaining refined backlogs, participating in sprint planning, sprint reviews, and retrospectives in JIRA, ensuring incremental delivery aligned with legal sign-offs, operational dependencies, ad-visor enablement timelines, and cross-team release coordination. Performed requirements elicitation and conducted stakeholder workshops to define business workflows and inte-grations. Partnered with UX and product teams to create wireframes, screen flow diagrams, and user journey maps using Lucid chart tooling, enhancing advisor-facing discovery, subscription tracking, capital call notifications, document sta-tus visibility, streamlined interactions, and overall usability across alternative investments workflows. Coordinated delivery dependencies across product, data, integration, and reporting workstreams within a scaled, multi-team delivery model, aligning release readiness, integration milestones, regulatory checkpoints, vendor coordi-nation, and cross-team dependency management across multiple Agile delivery teams and external partners. Led integration requirements and interface design for alternative asset aggregators including iCapital platforms, pro-ducing ICDs, REST API specifications, JSON schemas, message contracts, and validating interfaces using Postman v10+, AWS API Gateway, Swagger/OpenAPI, and governed enterprise integration standards. Defined data ingestion, transformation, and reconciliation requirements with data engineering teams, producing Data Dictionaries, ETL specifications, and reconciliation frameworks across AWS services and MySQL for subscrip-tion processing, capital call management, and downstream performance reporting enablement. Conducted deep analysis of capital call and distribution lifecycles, documenting unfunded commitment tracking, call schedules, cash movement logic, notification rules, portfolio impact calculations, and downstream reconciliation impacts within functional flows and governed reporting specification artifacts. Supported data validation and reconciliation across MySQL and AWS RDS/Aurora using SQL-based checks for sub-scription status, capital call amounts, distribution postings, and reporting accuracy across systems. Executed testing by creating test cases and test scripts, validating workflows and integrations. Provided post-launch operations and maintenance oversight, including incident triage, RCA documentation, produc-tion runbooks, and validation of defect fixes and minor enhancements. Ensured smooth operational handoff by maintaining Operational Process Documents, Support Playbooks, and Knowledge Transfer Materials, enabling long-term platform sustainability and support readiness. Defined and delivered illiquid asset performance and exposure reports by translating business requirements into Power BI dashboards, presenting committed versus funded capital, NAV, IRR, multiples, distributions, and liquidity constraints for advisor and executive decision-making. Environment: Water Scrum-Fall, JIRA 9.x, Confluence 8.x, RESTful APIs, JSON, AWS Cloud (S3, RDS/Aurora, Lambda, API Gateway, IAM, CloudWatch), MySQL, Postman v10+, Docusign, Microsoft Power BI, Selenium, Share-Point. State of Oklahoma - Office of the State Treasurer Feb 2024 Jan 2025 Oklahoma City, Oklahoma Senior Business System Analyst Project: Smart Action Advisor Portal Modernized a state-managed wealth management platform used by 10,000+ advisors, migrating legacy systems to AWS and automating corporate action notifications for dividends and mergers. Improved operational transparency, reduced manual intervention, and ensured full compliance with SEC, FINRA, and state investment oversight standards. Roles and Responsibilities: Led Business Analyst activities for a State Government agency (Oklahoma Office of the State Treasurer), per-forming requirements elicitation, conducting stakeholder workshops, and supporting Siebel CRM Case Man-agement workflows. Collaborated closely with Oklahoma Treasury / Investment Office stakeholders, Wealth Advisors, Portfolio Opera-tions, Compliance, Risk Management, and State IT teams to elicit and validate requirements using workshops, stakeholder interviews, and JAD sessions, supporting translating business needs into actionable system require-ments supporting case management workflows, requirements elicitation, and stakeholder management across State Government operations. Created and maintained SDLC documentation, including Business Requirement Documents, Functional Require-ment Documents/ Functional Specification Documents, User Stories, Acceptance Criteria, Process Flows, Data Dictionaries, and RTMs, managing version control and traceability through JIRA and Confluence.including user stories, test cases, and test scripts to support full lifecycle validation. Gathered and documented requirements for Siebel CRM Case Management, including case lifecycle, activities, tasks, document storage, and stakeholder communication. Conducted AS-IS and TO-BE process modeling and value stream analysis to redesign case management work-flows across State Government systems. Gathered and documented requirements for Siebel CRM Case Management, including case lifecycle, activities, task tracking, document storage, and stakeholder communication. Developed Figma prototypes to represent case management workflows and improve usability within Siebel CRM interfaces. Created and presented business cases, reports, and executive presentations to leadership supporting State Government initiatives. Supported Scrum delivery within a public-sector governance framework through backlog refinement, sprint plan-ning, sprint reviews, and retrospectives, balancing iterative delivery with required compliance checkpoints, formal state approvals, governance reviews, audit readiness requirements, and documentation standards. Coordinated delivery dependencies across advisor experience, portfolio accounting, corporate actions, and data engineering teams, aligning feature sequencing, integration milestones, and release readiness within a scaled, multi-team delivery model governed by state IT oversight and regulatory compliance requirements. Supported API-driven integrations between advisor-facing applications, portfolio accounting systems, market data providers, and corporate actions engines by defining REST API contracts, JSON schemas, validation rules, and exception handling, validating interfaces using Postman across AWS API Gateway. Directed redesign and automation of the Corporate Actions notification engine, defining standardized workflows for dividends, mergers, splits, and mandatory events, including eligibility determination, entitlement calculations, advisor notifications, portfolio updates, and audit logging across event-driven pipelines. Worked with data engineering teams to define ingestion, transformation, reconciliation, and validation logic for portfolio holdings, transactions, corporate action events, and performance data using AWS Glue and MySQL. Defined detailed business rules and decision logic governing corporate action lifecycle management, notifica-tion timing, advisor acknowledgements, exception handling, and data retention to ensure SEC, FINRA, and state oversight compliance across regulated public-sector investment operations. Applied SQL-based data validation and reconciliation techniques like source-to-target reconciliation, control totals and balancing checks, and field-level field validation across legacy and cloud data stores to identify dis-crepancies, support data-quality remediation, resolve audit findings, validate corporate action impacts, and ensure accurate portfolio reporting across enterprise financial systems. Led UAT planning and execution by authoring comprehensive test scenarios and detailed test cases, coordinat-ing defect tracking and resolution in JIRA, validating fixes with business stakeholders, and securing formal busi-ness sign-off before production releases across state-managed advisor platforms. Partnered with cloud engineering and Oklahoma state IT operations teams during deployment and post-go-live stabilization, validating system behaviour, data integrity, and service continuity for advisor and oversight users. Environment: Agile Scrum , JIRA 9.x, Confluence 8.x, AWS (State-Approved Cloud Services: S3, RDS/Aurora, Lambda, API Gateway, CloudWatch, IAM), RESTful APIs, JSON, MySQL, ETL & Data Integration (AWS Glue), API Testing & Documentation (Postman v10+), Monitoring & Logging (CloudWatch, Splunk), Security & Compliance Con-trols (SEC / FINRA, Oklahoma State IT Policies, RBAC, Audit Logging), UI/UX Prototyping & Workflow Design (Figma / Balsamiq). PayPal Jun 2023 Jan 2024 Washington D.C Senior Business System Analyst Project: AI Driven Smart Payment Routing & Optimization Implemented an AI-driven payment orchestration layer routing transactions across 10+ global payment service provid-ers, using real-time availability, success rates, and cost signals. Increased authorization success, reduced processing costs, and improved resilience across high-volume global payment corridors. Roles and Responsibilities: Directed requirements elicitation and solution definition for an Intelligent Payment Orchestration platform designed to dynamically route high-volume payment transactions across multiple Payment Service Providers (PSPs), using stakeholder interviews, requirement workshops, and operational walkthroughs to improve authorization suc-cess, reduce interchange costs, and increase transaction reliability. Conducted detailed requirement workshops, stakeholder interviews, cross-functional workshops and docu-ment analysis of static routing and retry mechanisms using process flows, decision trees, and FMEA to identify out-ages, regional authorization failures, latency bottlenecks, and cost inefficiencies. Created and maintained SDLC artifacts including Business Requirement Documents, Functional Specification Documents, Epics, User Stories, Acceptance Criteria, Decision Trees, RTMs using JIRA and Confluence. Modeled end-to-end payment routing and orchestration flows using UML Activity Diagrams, Sequence Diagrams, and Component Diagrams, along with process flows, decision trees, and failure-mode analysis, to design pro-vider prioritization, retries, fallbacks, circuit-breakers, and exception handling across routing engines and gateways. Designed operational value-realization dashboards tracking cost savings, authorization uplift, latency reduction, retry effectiveness, and failover recovery to enable transparent ROI measurement. Supported Scrum delivery through backlog refinement, sprint planning, sprint demos, and retrospectives, en-suring alignment between evolving business priorities, AI model enhancements, and platform reliability requirements. Led API integration design and validation for 10+ PSPs and payment gateways, defining REST contracts, Swagger specifications, schemas, idempotency rules, webhooks, and error-handling using MuleSoft and Apigee gateways. Worked with data science teams to translate payment-domain requirements into AI/ML features, model inputs, scoring logic, and explainability rules, ensuring auditable routing recommendations with documented KPIs. Applied data validation techniques like Source-to-target reconciliation, record count checks, field-level validation, routing logic, idempotency & duplication detection, SLA/latency validation to compare historical versus AI-routed performance and analyze provider success metrics across payment types, regions, and transaction volumes. Applied advanced SQL analysis on MySQL to validate transaction outcomes, compare routing strategies, and identify optimization opportunities across Payment Service Providers and geographies. Defined and executed testing strategies including System Integration Testing, API testing, data validation test-ing, and Unit Acceptance Testing, covering PSP downtime, service degradation, cross-border routing failures, traf-fic spikes, and fee-optimization scenarios. Led UAT cycles by authoring scenarios and test cases, coordinating defect triage in JIRA, and securing formal business sign-off prior to production release. Supported deployment and post-go-live stabilization by monitoring live transactions, validating routing decisions using Splunk and ELK observability tools, and refining routing thresholds based on real-time performance insights. Environment: Agile Scrum, JIRA 8.x, Confluence 7.x, Payment Orchestration Platforms, Intelligent Routing Engines, Global Payment Gateways & PSP Integrations (10+ providers), RESTful APIs, Webhooks, JSON, API Gateway & In-tegration Layer (MuleSoft / Apigee), Real-Time Decisioning & AI / ML Scoring Engines, Rules Engines & Configura-tion-Driven Logic, SQL (PostgreSQL / MySQL) for Transaction Analysis & Reconciliation, Postman (API Validation & Testing), Swagger, Message Queues & Event Streaming (Kafka / RabbitMQ), Monitoring & Observability Tools (Splunk, ELK Stack), High-Availability & Failover Architectures, Security & Compliance Controls (PCI-DSS, Tokeniza-tion, Encryption) Deutsche Bank Jan 2021 Jul 2022 New York City Senior Business System Analyst Project: Corporate Fund Transfer and Treasury Operations This project delivered a transaction monitoring platform integrated with capital markets trading systems to detect trade-based money laundering and complex cross-border risk patterns. Integrated KYC/EDD data with real-time trading activi-ty, achieving an approximate 30% reduction in false-positive alerts and improving regulatory investigation efficiency. Roles and Responsibilities: Led requirements elicitation and process redesign for a high-performance AML Transaction Monitoring (TM) plat-form integrated with Capital Markets trading systems, following Water Scrum Fall method, ensuring regulatory design upfront with iterative Agile delivery for TBML and cross-border risk scenarios. Conducted structured JAD workshops, stakeholder interviews, investigator walkthroughs, and regulatory doc-ument analysis with Financial Crime Compliance, AML Investigations, Trading Desk Operations, Risk, Legal, and Technology teams to capture TBML, smurfing, and cross-border risk scenarios. Designed case management workflows, including case lifecycle, activity tracking, task management, and documentation handling. Documented outcomes in Business Requirement Documents, FSDs, use-case catalogs, compliance traceability matrices, Interface Control Documents, and data-mapping specifications maintained in JIRA and Confluence. Designed AS-IS and TO-BE workflows for alert generation, case creation, investigator review, escalation, SAR preparation, and regulatory reporting, reducing manual handoffs and improving investigation throughput using work-flow diagrams, swim lane flows, BPMN models, and detailed case-management process maps. Supported Agile Scrum delivery through backlog refinement, sprint planning, sprint demos, and retrospectives, maintaining alignment between compliance objectives, trading operations, data science, and engineering teams using JIRA boards and Confluence documentation for coordinated delivery. Partnered with cross-functional AML, Trading, Risk, and Engineering teams to align delivery dependencies, feature sequencing, and release coordination, supporting enterprise-scale rollout of AML capabilities globally. Defined REST API and streaming integration requirements for ingesting real-time trading data, KYC profiles, sanctions list, and external risk feeds, documenting Swagger/OpenAPI specifications, schema validation rules, latency SLAs, and error-handling scenarios, leveraging Kafka and IBM MQ for event-driven ingestion. Led integration analysis combining Know Your Customer (KYC), Enhanced Due Diligence (EDD), client risk-rating data, trading feeds, transaction records, and settlement events, producing ICDs and source-to-target mappings to enable contextual, behavior-driven alerting rather than static rule-based monitoring. Applied advanced SQL analysis on Oracle and SQL Server to evaluate transaction volumes, trade velocity, be-havioral patterns, and historical alert performance, tuning detection thresholds, calibrating alert sensitivity parame-ters, validating model outputs, and contributing to an approximate 30% reduction in false positive AML alerts globally. Led UAT cycles by creating test cases and test scripts, validating AML workflows and case processing systems. Assisted with production rollout and post-deployment monitoring by validating alert volumes, investigator throughput, AI model behavior, and system performance under peak trading conditions, contributing to pro-duction runbooks, monitoring dashboards, KPI reporting, and RCA documentation. Environment: Waterfall, JIRA 8.x, Confluence 7.x, AML Transaction Monitoring Platforms, Financial Crime Case Management Systems, Capital Markets Trading Systems (Equities, FX, Fixed Income, Derivatives), KYC / EDD Plat-forms, Client Risk Rating Engines, AI / Behavioural Analytics Engines (Model-Driven Detection), REST APIs, Stream-ing & Batch Integrations, JSON / XML, Oracle Database 12c, SQL Server 2017/2019, Advanced SQL, Postman v7 10, Swagger / Open API 2.0/3.0, Messaging & Integration Middleware (Kafka / IBM MQ), Regulatory Reporting Sys-tems (FinCEN, SAR, Internal Surveillance), Data Validation, Reconciliation & Monitoring Tools. HDFC Jun 2018 Jun 2020 Bengaluru, India Lead Business System Analyst Project: Global Wealth Harmonization Project Modernized global core and private banking platforms supporting HNW clients across multiple regions, standardizing international corporate actions processing and private banking ledger integrations. Reduced manual event handling, improved cross-border posting accuracy, and strengthened regulatory consistency across wealth operations. Roles and Responsibilities: Led the functional design and delivery of a global Core Banking platform refresh supporting HNW and private bank-ing clients, with focus on international corporate actions processing and cross-border wealth operations. Led requirements discovery using structured elicitation techniques, including stakeholder interviews, JAD work-shops, cross-regional walkthroughs, and document analysis, engaging Private Banking, Corporate Actions, Cus-tody, Operations, Risk, and Compliance teams across multiple booking centres and legal entities. Facilitated global JAD and working sessions to reconcile regional differences in corporate-action handling, tax treat-ment, FX processing, and settlement rules, ensuring harmonized platform behavior while respecting regulations. Created and governed delivery documentation, including BRDs, FSDs, Process Flows, Data Dictionaries, and RTMs, maintaining audit-ready traceability and version control through Confluence and JIRA. Conducted AS-IS and TO-BE process modeling using flow diagrams and system interaction maps to standard-ize corporate-action handling, reduce manual intervention, and mitigate operational risk. Defined workflows for mandatory and voluntary corporate actions covering ingestion, elections, entitlement calcula-tions, tax and FX treatment, and downstream settlement posting across front, middle, and back-office systems. Defined and supported API and batch integrations for corporate-action feeds, election submissions, and ledger up-dates using RESTful APIs, JSON/XML, and scheduled batch interfaces across global core banking platforms. Analyzed and mapped private banking ledger integrations to ensure accurate corporate-action data posting, cash movements, and security positions by validating source-to-target mappings, transformation rules, and reconcilia-tion logic across custody platforms, accounting systems, core banking ledgers, and downstream reporting datasets. Applied SQL-based reconciliation and validation techniques like record count matching, Source-to-target Recon-ciliation, field-level checks to verify corporate-action events, election statuses, entitlement amounts, FX conver-sions, and ledger postings by reconciling custody, corporate actions, and core banking data sources accurately. Led UAT execution for complex corporate-action scenarios, including missed elections, cross-currency entitlements, tax adjustments, and exception handling, ensuring stable production deployment for HNW client servicing. Supported global production rollout and post-go-live stabilization, partnering with operations and IT teams to mon-itor exception queues, resolve reconciliation breaks, and validate data accuracy during multi-region releases. Environment: SAFe, JIRA 7.x, Confluence 6.x, Global Core Banking Systems, Private Banking Platforms, Corporate Actions Processing Systems, Global Custody & Asset Servicing Platforms, RESTful APIs, Batch Integrations, JSON / XML, Oracle Database 12c, MySQL 5.7, Postman v7 8, Swagger, ETL & Data Mapping Tools (Informatica Power-Center 10.x), Multi-Currency & Cross-Border Processing, Regulatory & Compliance Systems (Corporate Actions, Tax, Risk Controls), Reporting & Reconciliation Tools, Git / GitLab (Enterprise Version Control) State Bank of India Jul 2015- May 2018 Bangalore, India Business Analyst Project: YONO Integration of Digital Banking and Wealth management Delivered a mobile-first digital banking ecosystem serving 50M+ customers, integrating retail banking, payments, lend-ing, and wealth management into a unified platform. Enabled paperless onboarding, real-time payments, and consolidat-ed investment views, significantly reducing branch dependency and scaling nationwide digital servicing. Roles and Responsibilities: Led end-to-end digital journey for SBI s YONO mobile platform, delivering a unified digital banking ecosystem inte-grating retail banking, digital lending, payments, and wealth management for over 50M+ users nationwide. Integrated a full-suite Wealth Management module into YONO, consolidating CASA accounts, Mutual Funds, Equi-ty, Deposits, Insurance, Pensions, and Alternative Investments to deliver a seamless Single Pane of Glass cus-tomer experience across digital banking channels and backend investment platforms. Defined digital customer journeys covering onboarding, e-KYC, payments, loans, investments, and portfolio aggregation, ensuring seamless mobile-first execution across integrated platforms. Conducted AS-IS / TO-BE analysis to eliminate branch-dependent processes and enable straight-through digital servicing across banking and investment functions, reducing manual handoffs and improving operational efficiency. Defined digital customer journeys using BPMN, swim-lane, and use case diagrams to model onboarding, e-KYC, payments, lending, and wealth journeys across mobile apps, CBS, payments, and investment systems. Collaborated with engineering and QA teams during sprint cycles, production releases, and post-deployment validation using Agile Scrum ceremonies in JIRA, sprint planning boards, and Confluence-based release docu-mentation, ensuring stable rollouts across mobile and backend platforms in high-volume production environments. Presented sprint demos and solution walkthroughs to senior business and digital leadership using dashboards and release notes, aligning delivery across multiple YONO feature teams and backend integration squads. Supported API-driven integrations with core banking and partners by defining interface requirements, validation rules, error handling, and performance expectations using RESTful APIs, JSON, OAuth2, Swagger, and Postman. Used data validation techniques to verify balances, transaction flows, holdings, and real-time portfolio visibility across CASA, wealth, lending, and payments platforms, ensuring consistency across YONO and backend systems. Applied SQL-based validation and reconciliation across relational databases supporting core banking, payments, and investment systems, validating balances, transactions, and portfolio views using backend reporting SQL queries. Led UAT planning and execution for digital banking and wealth features for YONO mobile app (Android/iOS), CBS integrations, payments platforms (UPI/IMPS/NEFT), digital lending systems, and wealth platforms, coordinat-ing defect triage, validating fixes with QA teams, and securing formal business sign-off prior to production deploy-ment. Supported production rollout and post-go-live stabilization by validating live transactions, portfolio views, and data re-fresh cycles using production monitoring dashboards, backend reconciliation reports, and analytics dash-boards, ensuring seamless customer experience across retail and wealth journeys during nationwide YONO feature launches. Environment: Water-scrum-fall, JIRA, Confluence, Digital Banking Platforms (YONO), SBI Core Banking Systems (CBS), CASA Systems, Wealth Management Platforms (Mutual Funds, Equity, Deposits, Insurance, Pensions), Digi-tal Lending Systems, Payments Platforms (UPI / IMPS / NEFT), RESTful APIs, Swagger, OAuth2 Authentication, SQL (Data Validation & Reconciliation), Postman (API Testing), Mobile-First Architecture (Android / iOS), Middleware & Integration Layer, KYC & Identity Services, Risk & Compliance Systems (RBI Regulatory Controls), Analytics & Re-porting Dashboards Education Details: Master s in Business Administration (MBA), (Southwestern Oklahoma State University, USA) Bachelors of Commerce (B. Com), (Mount Carmel College, India). Keywords: cprogramm continuous integration continuous deployment quality analyst artificial intelligence machine learning user interface user experience message queue business intelligence sthree active directory information technology golang microsoft mississippi