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JS Bedi - GuideWire Business Analyst

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Location: Chicago, Illinois, USA

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Jatinder Singh Bedi Guidewire Business Analyst Property & Casualty Insurance Location: United States Status: Green Card; Permanent Residence Professional Summary Guidewire Business Analyst with 10+ years of experience in Property & Casualty (P&C) Insurance, specializing in Guidewire InsuranceSuite implementations including PolicyCenter, BillingCenter, and ClaimCenter. Extensive experience across Personal Lines, Commercial Lines, and Standard Lines of Business with strong knowledge of policy lifecycle management, underwriting workflows, claims processing, and billing operations. Proven expertise in requirements gathering, business process analysis, BRD documentation, user story creation, functional gap analysis, and stakeholder collaboration in Agile environments. Strong experience supporting Guidewire implementations, system upgrades, integrations, and production enhancements across Policy and Claims systems. Experienced in JAD sessions, use case modeling, UML diagrams, data analysis, and requirements traceability using tools such as JIRA, HP ALM, SQL, and MS Visio. Proficient in UAT coordination, SIT support, regression testing, defect triage, and functional validation to ensure successful delivery of enterprise Guidewire programs. Technical Skills Core Insurance Platforms: Guidewire PolicyCenter, Guidewire ClaimCenter, Guidewire BillingCenter Insurance Domain: Property & Casualty (P&C), Personal Lines, Commercial Lines, Workers Compensation, Windstorm Insurance Business Analysis: BRD, Functional Specifications, Use Cases, Gap Analysis, RTM, JAD Sessions, User Stories, Acceptance Criteria Agile Tools & Methodologies: Agile, Scrum, Sprint Planning, Backlog Grooming, JIRA, Confluence Testing & QA Support: UAT, SIT, Regression Testing, Test Case Design, Defect Triage, HP ALM, Quality Center Data & Documentation: SQL / PL-SQL, Data Mapping, Data Analysis, MS Visio, UML Diagrams, Process Flow Diagrams Professional Experience Environment: Guidewire Suite 10.0.2, Guidewire Cloud (Las Le as), Guidewire PolicyCenter, Agile, JIRA, SQL, MS Visio, UAT, SIT Collaborated with business stakeholders, product owners, and technical teams to gather and analyze requirements for Guidewire PolicyCenter enhancements. Facilitated requirement workshops and JAD sessions to capture functional requirements for policy lifecycle transactions including New Business, Endorsements, Renewals, and Cancellations. Documented Business Requirements Documents (BRD), functional specifications, and user stories aligned with Agile methodology. Analyzed integration requirements between Guidewire PolicyCenter and enterprise applications to support scalable cloud-based architecture. Performed gap analysis between legacy systems and Guidewire Cloud implementations to identify configuration and customization requirements. Worked with Guidewire Cloud (Las Le as) platform teams to support modernization of policy administration services. Defined acceptance criteria and supported Agile sprint planning, backlog grooming, and sprint review activities. Collaborated with development teams to validate PolicyCenter configurations, rules, and workflow changes. Supported QA teams in preparing UAT and SIT test scenarios to validate policy transactions across multiple Lines of Business. Performed data validation and analysis to ensure accurate data flow between Guidewire PolicyCenter and integrated enterprise modules. Participated in defect triage meetings and assisted development teams in root cause analysis and resolution. Created process flow diagrams and system interaction models using MS Visio to support stakeholder understanding of integration workflows. Texas Mutual Insurance Senior Guidewire Business Analyst Project: Guidewire suite implementation Integration | Duration: Jul 2024 Present LOBs: Workers Compensation Project Description: Worked as a Senior Guidewire ClaimCenter, PolicyCenter & BillingCenter Technical/Business Analyst on a large-scale transformation initiative focused on modernizing integrations between Guidewire applications and enterprise systems. The engagement leveraged Guidewire Cloud (Las Le as) and Guidewire InsuranceSuite 10.0.2, enabling scalable API-driven, event-based, and microservices architecture to improve data flow, streamline claims, policy, and billing operations, and enhance enterprise integration capabilities. Key Responsibilities Led requirements gathering through JAD sessions, stakeholder interviews, and workshops to define functional and technical specifications for Guidewire ClaimCenter, PolicyCenter, and BillingCenter modules. Facilitated JAD sessions and stakeholder workshops to capture and refine requirements for Guidewire PolicyCenter policy lifecycle transactions, including New Business, Renewals, Endorsements, and Cancellations, ensuring alignment with underwriting processes and integration workflows. Gathered and analyzed business requirements from Payments, Litigation, Billing Operations, and Product Management teams. Created and maintained Business Requirement Documents (BRDs), Functional Specifications, User Stories, Use Cases, and State Charts aligned with Agile methodology. Maintained Requirements Traceability Matrix (RTM) ensuring full traceability across requirements, development, and testing lifecycle. Collaborated with integration architects and development teams to design REST API integrations between Guidewire systems and external enterprise applications. Documented API contracts, JSON/XML payloads, data mapping specifications, and system interaction workflows. Supported Guidewire Cloud integration framework and microservices-based architecture, enabling scalable enterprise integrations. Worked on BillingCenter integrations for payments, invoicing, disbursements, and financial transactions. Performed gap analysis between legacy systems and Guidewire Cloud implementations. Defined acceptance criteria and supported Agile ceremonies including sprint planning, backlog grooming, and sprint reviews. Partnered with QA teams to design and execute UAT and SIT test scenarios for claims, policy, and billing workflows. Performed data validation, reconciliation, and integration testing across Guidewire systems. Participated in defect triage meetings and root cause analysis with development teams. Created process flow diagrams, sequence diagrams, and system architecture documentation using MS Visio and draw.io. Supported production releases, deployment validation, and hyper-care support for Guidewire Cloud implementations. Environment: Guidewire ClaimCenter, Guidewire Cloud (Las Le as), Guidewire Suite 10.0.2, REST APIs, Microservices, Agile, JIRA, SQL, draw.io, UAT, SIT Texas Windstorm Insurance Association (TWIA) Guidewire Business Analyst Project: Guidewire PolicyCenter Implementation | Duration: Jan 2018 Dec 2023 Gathered business requirements through stakeholder interviews and JAD sessions. Analyzed policy administration workflows and recommended improvements. Worked on Guidewire PolicyCenter customization and configuration. Designed and documented policy workflow screens and UI validations. Supported Gosu enhancements and rule validations. Configured PolicyCenter files based on functional specifications. Collaborated with development teams to resolve defects across Agile iterations. Customized Address Book and Desktop configurations within PolicyCenter. Participated in Agile sprint ceremonies including sprint planning and retrospectives. Provided project status reporting to stakeholders. Environment: Guidewire PolicyCenter, Agile, Scrum, JIRA, MS Visio, SQL, UAT, SIT, Regression Testing State Compensation Insurance Fund Guidewire Business Analyst Project: Guidewire BillingCenter & ClaimCenter | Duration: Jan 2014 Dec 2017 Conducted requirements elicitation for change requests across billing and claims systems. Acted as liaison between business stakeholders, development, and QA teams. Defined functional requirements for claims processing workflows. Mentored development and QA teams on business logic. Defined test scenarios for functional and regression testing. Performed defect analysis and root cause identification using HP ALM. Supported QA teams in validating claims lifecycle workflows. Environment: Guidewire BillingCenter, Guidewire ClaimCenter, HP ALM, Quality Center, Agile FCCI Insurance Group Guidewire Business Analyst Project: Guidewire ClaimCenter Implementation | Duration: Apr 2011 Dec 2013 Worked on Guidewire ClaimCenter modules for claims lifecycle management. Gathered requirements through stakeholder interviews and JAD sessions. Performed gap analysis between legacy systems and Guidewire functionality. Created user stories and system documentation. Collaborated with stakeholders to validate workflows. Retrieved and analyzed data using PL/SQL. Prepared data mapping documents for integrations. Supported system testing and UAT. Environment: Guidewire ClaimCenter, PolicyCenter, PL/SQL, MS Visio, Agile Alfa Insurance Guidewire Business Analyst Project: LIFT Insurance Portal | Duration: Jan 2009 Jul 2011 Gathered functional and non-functional requirements through workshops. Conducted gap analysis and business process modeling. Created BRD, use cases, and process flow diagrams. Maintained Requirements Traceability Matrix (RTM). Facilitated JAD sessions with SMEs and stakeholders. Assisted project managers with feasibility analysis and documentation. Supported Agile sprint activities and requirement validation. Environment: Rational Suite, MS Visio, SQL Server Reports, Informatica, Quality Center Keywords: cprogramm quality analyst user interface hewlett packard logistics execution microsoft mississippi procedural language