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Meghna Reddy - Business Analyst

[email protected]

Location: Mclean, Virginia, USA

Relocation: YES

Visa: H1B

MEGHANA SAI BIJIVEMULA Chantilly, VA 469-237-5228 [email protected] AWS Certified Developer Associate PROFESSIONAL SUMMARY Business Analyst with 8+ years of experience leading requirements, process analysis, and end-to-end solution delivery across healthcare IT, enterprise systems, and Medicaid/MMIS services. Specializes in translating ambiguous business problems into structured, buildable requirements owning the full lifecycle from stakeholder discovery through UAT sign-off. Equally effective facilitating executive workshops, writing detailed BRDs, and coaching delivery teams on business intent. Known for reducing rework, accelerating delivery, and maintaining stakeholder alignment across complex, multi-workstream programs. CORE COMPETENCIES Requirements & Documentation: BRDs, FRDs, User Stories, Acceptance Criteria, Use Cases, Process Flow Diagrams Business Process Analysis: As-Is/To-Be Mapping, Gap Analysis, Root Cause Analysis, Process Improvement, Change Management Testing & Quality Assurance: UAT Design & Execution, Test Planning, Test Scripts, Defect Triage, Regression Validation Stakeholder Engagement: Executive Communication, Workshop Facilitation, Cross-functional Collaboration, Expectation Management Agile Delivery: Scrum, Sprint Planning, Backlog Grooming, Jira, Confluence, Azure ADO Tools & Wireframing: Balsamiq, Figma, MS Visio, Power BI, Excel, SQL (analytical support) PROFESSIONAL EXPERIENCE Business Analyst II Inter Scripts Chantilly, VA May 2024 Present Served as the sole BA across four concurrent EMR/EHR and ERP system implementation projects, leading stakeholder discovery sessions to define scope, business rules, and success criteria ensuring all solutions met documented requirements and compliance standards from day one. Cut requirement-driven rework by 25% by facilitating structured discovery workshops with business owners, process leads, and architects before development began, converting ambiguous requests into precise, testable functional specifications. Developed comprehensive BRDs and FRDs with Figma and Balsamiq process flow diagrams that became the single source of truth for development teams, eliminating mid-sprint scope confusion and significantly reducing stakeholder change requests. Designed and owned UAT end-to-end test plans, test scripts, defect triage, and business user coordination achieving production readiness on every release with all critical defects resolved before deployment. Reduced unplanned project delays by 40% by defining and monitoring project health KPIs that surfaced risks early, enabling proactive stakeholder escalation and course-correction before blockers materialized. Authored all user stories, acceptance criteria, and functional specifications in Azure ADO with full traceability from business need to delivery accelerating sprint planning and ensuring formal stakeholder sign-off at every phase gate. Facilitated Agile ceremonies including backlog grooming, sprint planning, and retrospectives across multiple workstreams, managing competing priorities in Jira and Confluence to maintain delivery momentum. Reduced post-deployment issues by 30% by running pre-sprint requirements clarification sessions with development teams, ensuring business intent was clearly understood before any build work began. Coached 3 QA Analysts on requirements interpretation, acceptance criteria standards, and traceability practices increasing team testing efficiency by 50% and eliminating recurring validation gaps across deliverables. Business Analyst I Health and Human Services of Texas Dallas, TX Jan 2023 May 2024 Networked with stakeholders, SMEs, Project Managers, BRM, and Process Analysts to gather requirements, streamline business processes, and establish best practices for enterprise data migration, including Medicaid and MMIS modernization initiatives using Confluence. Defined and prioritized product backlogs, user stories, and epics using Agile Scrum/Kanban methodologies for healthcare payer, Medicaid, and enterprise transformation programs. Led sprint planning, backlog grooming, retrospectives, and daily stand-ups with cross-functional teams to deliver incremental value across claims, eligibility, and MMIS enhancements. Gathered requirements through interviews, JAD sessions, workshops, surveys, SWOT analysis, and document analysis, translating findings into BRDs, FRDs, and user stories Conducted GAP analysis, AS-IS/TO-BE process mapping, and risk assessments with Compliance, QA, Clinical, and IT teams to support operational improvements and MMIS upgrades. Collaborated with developers, testers, and architects to analyse and document business requirements for applications built with Java, React, Spring Boot, and enterprise integration platforms. Engineered ETL solutions involving data mapping, profiling, cleansing, and migration from legacy systems into data warehouses using Informatica and enterprise data tools. Gathered and analysed IAM requirements to design RBAC, ABAC, and least-privilege access models aligned with SOX, HIPAA, GDPR, and healthcare compliance standards. Defined healthcare data integration backlogs aligned with CMS STARS, HEDIS, NCQA, and Medicaid quality frameworks, converting regulations into actionable acceptance criteria. Analysed and validated claims adjudication workflows in WGS Facets, including eligibility, pricing, benefits, COB, and MMIS claims processing integrations. Acted as SME for Medicare Advantage, STARS Ratings, CMS initiatives, and state Medicaid programs, supporting roadmap planning and strategic product decisions. Gathered and documented requirements for Health Rules Payer/Admin implementations including benefit plans, provider contracts, capitation models, claims rules, and end-to-end testing cycles. Led MuleSoft/API integration initiatives by translating business processes into System, Process, and Experience APIs supporting EDI transactions (834, 837, 835) and MMIS ecosystems. Designed sequence diagrams, process flows, and integration models using Visio and Lucid chart while troubleshooting Workday and third-party synchronization issues. Led regulated and non-regulated Life Sciences programs, IQ/OQ/PQ, change control, vendor management, SLA governance, and compliance delivery standards. Business Analyst Molina Health Care New Mexico (Remote) July 2022 Dec 2022 Worked in an Agile-Scrum environment with Molina Healthcare stakeholders to gather and analyse business requirements for New Mexico Medicaid claims, enrolment, eligibility, and provider operations. Collaborated with SMEs, business users, and IT teams to document AS-IS/TO-BE workflows, perform GAP analysis, and recommend process improvements for MMIS modernization initiatives. Conducted requirements elicitation through interviews, workshops, JAD sessions, and document analysis to support Medicaid business process enhancements. Created BRDs, FRDs, user stories, use cases, and acceptance criteria for claims processing, member services, provider management, and compliance initiatives. Supported testing activities including SIT, UAT, and defect tracking while maintaining Requirements Traceability Matrix (RTM) to ensure full coverage of business requirements. Worked with cross-functional teams to support EDI transactions including 834, 835, 837, 276, and 277 in compliance with HIPAA 5010 standards. Utilized SQL queries and data validation techniques to analyse claims, enrolment, encounter, and provider data for reporting and reconciliation purposes. Assisted in change management activities by preparing training materials, process documentation, and stakeholder communications for new Medicaid system implementations. Ensured compliance with CMS, HIPAA, and state Medicaid regulations while supporting claims adjudication, prior authorization, and provider reimbursement workflows. Collaborated with developers and integration teams to support APIs and system interfaces between core Medicaid platforms, vendor systems, and member/provider portals. Business / Data Analyst Ixora Global Hyderabad, India Nov 2019 Jul 2021 Partnered with senior leadership to investigate underperforming pricing and sales segments, translating business questions into structured analysis that surfaced actionable findings directly contributing to strategic adjustments that drove a 10% measurable sales uplift. Led requirements elicitation with business stakeholders across finance and operations to define KPIs, document reporting needs, and translate operational questions into structured functional specifications establishing the reporting standards used across the organization. Translated complex business requirements into decision-ready deliverables for senior leadership, owning the scope, structure, and communication of findings that directly informed resource allocation, process improvement priorities, and operational planning. Collaborated with business owners to define self-service reporting requirements, translating stakeholder needs into structured dashboards that replaced manual reporting workflows and gave finance and operations teams direct visibility into performance metrics. Developed and executed functional and regression test cases aligned to documented business requirements, identifying defects pre-release and ensuring delivered features accurately reflected agreed business rules. Managed the full requirements documentation lifecycle use cases, business rules, data rules, and process flows ensuring all specifications remained current, version-controlled, and accessible to both business and technical stakeholders. Proactively identified and escalated project risks, dependencies, and unresolved business decisions to stakeholders and team leads maintaining delivery momentum and preventing ambiguity from becoming a blocker across concurrent workstreams. System Test Engineer Honeywell Bengaluru, India Jan 2017 Oct 2019 Collaborated with product and engineering stakeholders to gather, document, and validate functional requirements for new system features building early-career fluency in requirements management, traceability, and business rule documentation that directly translated into BA practice. Developed detailed test plans and test cases for safety-critical system features, translating engineering specifications into structured validation frameworks that identified defects before system integration and reduced post-release issues. Performed structured process and system gap analysis to identify failure patterns, workflow inefficiencies, and specification gaps presenting findings and improvement recommendations to cross-functional engineering stakeholders in clear, actionable reports. Supported change management during iterative product releases by communicating requirement updates, process changes, and testing outcomes to stakeholders maintaining alignment and minimizing disruption across engineering teams. Acted as the liaison between QA, software, and systems engineering teams during feature releases, translating competing technical constraints into agreed acceptance criteria and ensuring all stakeholders aligned on scope before validation began. Identified recurring defect patterns across release cycles and escalated systemic issues to product owners with documented root-cause findings and recommended process controls contributing to a sustained reduction in repeat defects across subsequent releases. Contributed to process improvement initiatives by documenting inefficiencies in existing test and release workflows, proposing structured alternatives, and supporting adoption of updated procedures across the engineering organization. EDUCATION M.S. in Computer Science, Major: Data Science University of Texas at Dallas | GPA: 3.82 | May 2023 B.Tech in Electronics & Communication Engineering Amrita School of Engineering, Bengaluru | GPA: 8.66 | May 2018 Keywords: quality analyst business analyst business intelligence information technology microsoft mississippi Texas Virginia